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- Tasks: Lead and design innovative ServiceNow solutions for global clients.
- Company: Accenture is a top global professional services firm focused on strategy, consulting, and technology.
- Benefits: Enjoy up to 30 days vacation, private medical insurance, and paid charity leave.
- Why this job: Join a diverse team making a real impact with cutting-edge technology and AI.
- Qualifications: 5+ ServiceNow certifications and experience in technical architecture and team leadership required.
- Other info: Flexibility and mobility are essential for delivering exceptional services.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Job Title: ServiceNow Technical Architect Manager / Associate Manager
Location: London, Manchester or Edinburgh
Level: Manager & Associate Manager
Salary: Competitive Salary & Package (Dependent on Experience)
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next‑generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too.
“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO
A global professional services organization, we are a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No. 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in the world.
The Accenture ServiceNow Business Group’s platform‑led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernise work to achieve the full potential of the platform.
Responsibilities
- Understand business challenges and architect system solutions with ServiceNow.
- Work with global clients across industries in a trusted advisor capacity to design and deliver new solutions.
- Provide leadership and technical design authority oversight on critical ServiceNow programmes at Fortune 500 clients.
- Influence and consult with sponsors/stakeholders, offering options with pros, cons and risks while providing thought leadership to solve governance, programme/project management, business process and/or technical problems.
- Continuously learn and undertake new certifications such as Certified Master Architect.
- Seek out information about new ServiceNow applications and stay up to date on the latest offerings.
- Identify opportunities to provide additional value to clients and work internally with the ServiceNow account teams to progress those opportunities.
- Drive continuous improvements of our implementation methodology and service offerings based on client experiences.
- Manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity.
- Maintain a process‑oriented mindset, preferring order over chaos.
- Seek help from peers and subject matter experts when needed.
- Have a strong background working with Enterprise Software companies and/or Consulting companies.
Qualifications
- Knowledge and experience working with ServiceNow in Development & Technical Architecture capacity.
- Experience leading teams of ServiceNow Developers as a technical manager and mentor, implementing quality standards such as code and architectural reviews.
- Minimum 5+ ServiceNow CIS certifications.
- Experience with 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.).
- Demonstrated advanced scripting and integration skills – JavaScript, SQL, API Web Services.
- Experience integrating ServiceNow with Cloud Infrastructure (e.g. AWS, Azure, GCP).
- Security Clearance is desirable, or the ability to obtain SC clearance is required.
What’s In It For You
In addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days of vacation per year, private medical insurance and three days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role to deliver the first‑class services we are known for.
Closing Date for Applications: 31/08/2025
Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
Accenture is an equal‑opportunity employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
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ServiceNow Technical Architect employer: Accenture UK & Ireland
Contact Detail:
Accenture UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Technical Architect
✨Tip Number 1
Familiarise yourself with the latest ServiceNow features and updates. Being knowledgeable about the platform's recent advancements will not only help you in interviews but also demonstrate your commitment to continuous learning, which is highly valued by Accenture.
✨Tip Number 2
Network with current or former employees of Accenture, especially those in the ServiceNow Business Group. Engaging in conversations can provide you with insider insights about the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your experience with leading teams and mentoring developers. Accenture values leadership skills, so be ready to share specific examples of how you've guided teams in past projects, particularly in a ServiceNow context.
✨Tip Number 4
Showcase your problem-solving abilities by preparing case studies or scenarios where you've successfully addressed complex technical challenges. This aligns with Accenture's focus on providing innovative solutions and will highlight your capability as a trusted advisor.
We think you need these skills to ace ServiceNow Technical Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with ServiceNow and any technical architecture roles you've held. Use keywords from the job description to demonstrate that you meet the specific requirements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for working with ServiceNow and how your skills align with Accenture's values. Mention specific projects or experiences that showcase your ability to lead teams and solve complex problems.
Showcase Certifications: List your ServiceNow certifications prominently in your application. Highlight any additional relevant certifications that demonstrate your commitment to continuous learning and professional development.
Demonstrate Problem-Solving Skills: In your application, provide examples of how you've tackled business challenges in previous roles. Discuss your approach to influencing stakeholders and delivering innovative solutions, as this aligns with the responsibilities of the role.
How to prepare for a job interview at Accenture UK & Ireland
✨Understand the Company Culture
Before your interview, take some time to research Accenture's core values and culture. They place a strong emphasis on inclusion, diversity, and community impact, so be prepared to discuss how your personal values align with theirs.
✨Showcase Your Technical Expertise
As a ServiceNow Technical Architect, you'll need to demonstrate your knowledge of ServiceNow and related technologies. Be ready to discuss specific projects where you've applied your technical skills, particularly in scripting and integration.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about past experiences where you influenced stakeholders or led teams, and be ready to explain your thought process and the outcomes.
✨Highlight Continuous Learning
Accenture values continuous learning and professional development. Be sure to mention any relevant certifications you've obtained, such as ServiceNow CIS certifications, and express your willingness to pursue further training and certifications.
