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- Tasks: Lead and inspire teams across multiple leisure facilities to enhance community wellbeing.
- Company: Join Freedom Leisure, a not-for-profit trust dedicated to improving lives through active leisure.
- Benefits: Enjoy discounts, incremental holidays, 24/7 support, and career growth opportunities.
- Why this job: Make a real impact in your community while enjoying a supportive and fun work environment.
- Qualifications: 3+ years in operations management, strong leadership, customer service, and IT skills required.
- Other info: Flexible working hours with travel between sites; apply early as positions may close quickly.
The predicted salary is between 24000 - 40000 £ per year.
Multi-Site General Manager – Full Time – New Forest Area
Applemore Health & Leisure, New Milton, United Kingdom
Full-time
Reference – 4668B709A0
Description
Do you want to make a difference within your local community, supporting people to improve their lives through leisure? If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real difference to local people’s lives then Freedom Leisure is the place for you!
We are a not-for-profit leisure trust with a strong purpose and commitment to support our local communities and hard-to-reach groups encouraging them to become more active, contributing to improved lives. From swimming lessons to walking football and everything in-between, we are driven to provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community.
We are looking for a Multi-Site General Manager to join our team. The role will provide inspirational leadership along with business and community focus, delivering the Freedom leisure business plan and ethos across the leisure facilities, in the New Forest contract.
You will have responsibility for the financial and operational performance of the facilities in Applemore Health & Leisure and Totton Health & Leisure, including delivering the clients service specification. Working with the partners and clients, you will ensure excellent customer service is being delivered and increase participation at the centres.
This role will be based between our Applemore Health & Leisure and Totton Health & Leisure Centres, you will need to be able to travel across these sites.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: 37 hours per week, Monday – Sunday
Requirements
- Experience of problem solving, customer service and staff management.
- At least three years in an operation management (or equivalent) role in a leisure environment.
- A high awareness of industry developments, new activities, trends and research.
- An ability to lead and motivate a staff team.
- Commercial awareness which translates into a successful and financially viable operation.
- IT skills including the ability to produce and interpret reports and data.
- Communication skills, demonstrated both verbally and in writing.
- Time management skills – able to deal with a number of priorities at once.
- Ability to present information confidently to individuals and groups.
- Team-oriented approach, able to work across organisation boundaries, demonstrate interest and be supportive of the work of staff and colleagues.
- To be able to work flexibly with a good level of autonomy.
- Mobility to travel across sites.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind, so what can we offer you?
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
- Discounted Staff membership (including family members).
- Incremental holidays.
- Employee Assistance Programme – 24/7 confidential, independent and professional counselling.
- Company pension.
- Various insurance and saving schemes.
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings).
- All this as well as fully funded training and career progression opportunities in a team working environment supporting your local community to improve lives through leisure.
Closing Date: 6th December 2024
Salary: Up to £40,000 per annum
Freedom Leisure collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details. Freedom Leisure does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Join the team
Join our talented and outgoing team, today.
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Multi-Site General Manager - Full Time - New Forest Area employer: Thelcswansea
Contact Detail:
Thelcswansea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Site General Manager - Full Time - New Forest Area
✨Tip Number 1
Familiarize yourself with the local community and its needs. Understanding the demographics and preferences of the New Forest area will help you tailor your approach to inspire more people to engage in leisure activities.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to discuss specific examples of how you've successfully managed teams and improved customer service in a leisure environment.
✨Tip Number 3
Stay updated on industry trends and new activities. Showing that you are knowledgeable about current developments in the leisure sector can set you apart as a candidate who is proactive and forward-thinking.
✨Tip Number 4
Demonstrate your ability to manage multiple priorities effectively. Prepare to share strategies you've used in the past to balance operational tasks while ensuring excellent service delivery across different sites.
We think you need these skills to ace Multi-Site General Manager - Full Time - New Forest Area
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Multi-Site General Manager position. Understand the key responsibilities and requirements, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to highlight relevant experience in operational management within a leisure environment. Emphasize your problem-solving skills, customer service experience, and any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community engagement and improving lives through leisure. Mention specific examples of how you've successfully led teams or improved operations in previous roles.
Highlight Relevant Skills: In your application, make sure to highlight your IT skills, communication abilities, and time management expertise. Provide examples of how you've used these skills to achieve results in past positions.
How to prepare for a job interview at Thelcswansea
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for improving community wellbeing through leisure activities. Share specific examples of how you've previously engaged with local communities or inspired others to be more active.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading teams, especially in a leisure environment. Highlight instances where you successfully motivated staff and improved customer service, as this role requires strong leadership capabilities.
✨Highlight Problem-Solving Abilities
Be ready to provide examples of challenges you've faced in operational management and how you resolved them. This will showcase your problem-solving skills and your ability to maintain a financially viable operation.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently, both verbally and in writing. Since the role involves presenting information to various stakeholders, strong communication skills are essential.
