Onboarding Team Lead

Your Pride In London

Year after year, London's Pride celebrations bring people together in amazing ways. The connections and community we build lay the groundwork for a brighter, more inclusive future. Now's your opportunity to play a meaningful part as a Pride in London volunteer. Pride in London is embracing a renewed sense of purpose that resonates with everyone. We stand as a beacon to highlight ongoing challenges within the LGBTQ+ community, even amidst progress. Our roots intertwine the protest origins of Pride with the spirit of celebration. Our guiding values – Visibility, Unity, and Equality – drive every step we take.

Our incredible team is a blend of passionate staff and volunteers who champion diversity, inclusivity, and understanding. We hail from diverse walks of life, forming a vibrant community of change-makers. Our ultimate goal? To amplify awareness of LGBTQ+ matters and advocate for the rights that ensure equal lives for all.

With a diverse and dedicated year-round team of around 150 volunteers, we orchestrate Pride in London, the incredible event that unites us all. Your unique voice can contribute to the symphony! Pride in London stands committed to truly representing every facet of our community. We celebrate equality, diversity, and inclusion. Our focus is on enriching the diversity of our volunteers, ensuring that Black, Asian, Minority Ethnic, Disabled, Trans, and all communities are vividly reflected within our teams.

Application Closing: Monday 24th March

Interview Week Date: W/B 31st March

• This role has a flexible start time; however, we would be looking for someone who can start as soon as possible.
• Availability to volunteer on the day of the event (Saturday 5th July) is essential.
• This role carries an average volunteer time of 4 - 6 hours per week.
• Please note that we reserve the right to close roles before the advertised closing date, should we receive too many applicants. Early applications are advised.

Your Role

In this hands-on role as Onboarding Team Leader within People & Culture at Pride in London, you'll create engaging induction experiences, develop comprehensive training programmes, and ensure a smooth integration for both our full-time and on-the-day volunteers. This crucial position strengthens our volunteer journey by providing clear guidance, essential knowledge, and a warm welcome that sets everyone up for success from day one. Working closely with the Operations team, you'll build the foundations that transform enthusiastic supporters into confident, well-prepared members of the Pride in London family.

Your Responsibilities

• Design and implement induction programmes for new all year round volunteers, ensuring they receive the information, training, and resources needed to thrive in their roles.
• Develop engaging materials and sessions that introduce new volunteers to Pride in London's mission, values, and organisational structure.
• Create streamlined onboarding processes for on-the-day volunteers, working closely with our Deputy Director for Recruitment and Process to ensure everyone is well-prepared for event day responsibilities.
• Build a welcoming community for new volunteers, facilitating connections with established team members and fostering a sense of belonging from day one.
• Continuously evaluate and improve onboarding experiences through volunteer feedback, ensuring our approach remains effective, inclusive, and engaging.
• Serve as the primary point of contact for new volunteers, addressing questions, providing guidance, and connecting them with appropriate resources and team members.

What you'll bring to Pride in London

• Experience creating induction and training programmes for volunteers or staff (Essential)
• Experience developing orientation materials and welcome packs (Essential)
• Good organisational skills with the ability to coordinate multiple onboarding processes (Essential)
• Excellent communication and presentation skills for delivering engaging induction sessions (Essential)
• Previous experience in volunteer coordination, training, or people management (Desirable)
• Ability to collaborate effectively with different teams, especially Operations (Essential)
• Experience gathering and implementing feedback to improve processes (Desirable)
• Passion for Pride in London and the LGBTQ+ community (Essential)

What you’ll get joining Pride in London

• A Chance to Build New Connections: Pride In London is made up of a diverse collection of individuals, including members of the LGBTQ+ community, allies and activists.
• Sense of Volunteer Purpose and Contribution: Volunteering with Pride In London gives you the chance to be part of an important annual event which creates an impact on over a million attendees, many of whom may be experiencing their first Pride or their first time in London.
• Networking Opportunities: Volunteers often get the chance to work alongside and interact with key figures and groups within the LGBTQ+ community as well as hundreds of volunteers from all walks of life.
• Fun and Enjoyment: Volunteering at Pride puts you within a fun, celebratory, and vibrant atmosphere, with the opportunity to volunteer at both Pride Event Day and many other events year-round.
• Contribution to Social Change: Through volunteering with Pride In London, you will actively contribute to the ongoing fight for equality and visibility for the LGBTQ+ community, helping to create a more inclusive society.

Diversity & Inclusion

Our volunteer team is more than amazing – they inspire great ideas, generate needed sponsorship, drive forward our operational plans, capture Pride moments, and help make Pride in London a fantastic place to volunteer and work. We endeavor to attract and recruit a diverse mix of employees and volunteers who are representative of the diversity in our LGBT+ communities, which gives us a great opportunity to have access to a broad range of ideas and allows us to deliver an inclusive event that you expect from Pride in London. Therefore, we actively encourage applications from diverse backgrounds, particularly women, people of color, and those from the trans and non-binary communities.