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- Tasks: Manage daily operations of a 170,000 sq ft office building in London.
- Company: Join MAPP, a leading property management firm committed to people and the planet.
- Benefits: Enjoy a competitive salary, career growth opportunities, and fun team events.
- Why this job: Be part of a mission-driven company that values diversity and community impact.
- Qualifications: 3 years in a similar role; IOSH certification required, NEBOSH preferred.
- Other info: Flexible work culture with a focus on personal development and teamwork.
The predicted salary is between 65000 - 75000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Department: Office Buildings
Employment Type: Permanent - Full Time
Location: The Rowe
Compensation: GBP 65,000 - GBP 75,000 / year
MAPP is the UK's leading specialist in commercial property and asset management, with over GBP 30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners. MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too.
This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character - that is what makes us MAPP people. If that is you, we would love to meet you!
Role Summary / Purpose and Scope
Overseeing day to day running of The Rowe, London. This is a 170,000 sq ft Grade A office building with ground floor cafe, retail unit and 8,000 sq ft communal garden. High levels of Client Engagement and Customer services required, with good management of contractors, security staff, maintenance and cleaners as well as 3rd party contractors whilst having due regard to expenditure and current legislation.
Key Performance Areas
- Service Delivery
- Client / Tenant Relationship
- Reporting and Control
- Responsiveness and Problem Solving
- People Management and Development (including service providers)
- Values and Behaviour
Skills, Knowledge and Values
Skills (People & Technical)
- Health, Safety and Environmental Management - ensuring all legal requirements and the requirements of ISO 14001 and ISO 45001 are met, advising Client and occupiers as appropriate.
- Budget setting, management and reconciliation.
- Occupier management.
- Ability to manage contractors to ensure PPM works and reactive maintenance is carried out in line with company policies and procedures.
- Working closely with the FM team to ensure cost recovery and central budgets are effectively managed.
- Work closely with surveying colleagues and central support functions to ensure client strategy is executed.
- Develop rapport with occupiers and look at ways of occupier engagement through placemaking opportunities and events in close liaison with the Occupier Services team where required.
- Attention to detail and high levels of occupier engagement and customer service will be required.
- Able to use own initiative.
- Effective PC skills, including working knowledge of Microsoft packages.
- Proactive, flexible attitude to changes in the company, IT systems and the role.
Values & Behaviour
- Exhibition of MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable.
- Self Management including showing initiative, being proactive and meeting deadlines.
- Embracing Change including Technology.
- Engaging with the Big Picture.
- Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally.
- Achieving Results and Prioritise Work.
- Innovative Solutions and Problem Solving.
- Developing Self and Others and willing to Learn.
Experience and Salary
Level of Experience / Certifications:
- 3 years experience of working in a similar role.
- IOSH essential, NEBOSH desirable.
- Riskwise (H&S compliance systems).
- Proactis system.
- Building Management/Contractor management.
- Time management.
- Management of Tenant fit out/warranty works.
- Excellent organisational skills.
- Strong interpersonal skills, capable of communicating at various levels.
- Effective PC skills, including working knowledge of Microsoft packages.
Working Hours: 9am - 5.30pm Monday - Friday
Salary Range (Based on Experience): GBP 65,000 - GBP 75,000 per annum, depending on experience.
Contact Detail:
Mapp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Building Manager
✨Tip Number 1
Familiarise yourself with MAPP's values and mission. Understanding their commitment to making property management a force for good will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network within the commercial property sector, especially with professionals who have experience in building management. Attend industry events or webinars to connect with potential colleagues and learn more about the latest trends and challenges in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed contractors and improved client relationships in previous roles. Highlighting your problem-solving skills and ability to engage with tenants will set you apart from other candidates.
✨Tip Number 4
Research The Rowe and its unique features, such as the communal garden and retail unit. Being knowledgeable about the property will allow you to demonstrate your enthusiasm for the role and your readiness to contribute to its success.
We think you need these skills to ace Senior Building Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Senior Building Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in property management and client engagement. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage contractors and deliver excellent service.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific MAPP values that resonate with you and provide examples of how you've embodied these in your previous roles. Make it personal and engaging.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Senior Building Manager role.
How to prepare for a job interview at Mapp
✨Understand MAPP's Values
Before the interview, take some time to familiarise yourself with MAPP's core values: Avoid Ambiguity, Appreciative, Adventurous, Authentic, and Accountable. Be prepared to discuss how your personal values align with theirs and provide examples of how you've demonstrated these values in your previous roles.
✨Showcase Your People Management Skills
As a Senior Building Manager, you'll need to manage contractors and staff effectively. Prepare specific examples of how you've successfully led teams, resolved conflicts, or improved service delivery in past positions. Highlight your ability to engage with clients and tenants, as this is crucial for the role.
✨Demonstrate Problem-Solving Abilities
MAPP values innovative solutions and problem-solving skills. Think of instances where you've faced challenges in property management or client relations and how you overcame them. Be ready to discuss your thought process and the outcomes of your actions.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with insightful questions about the role and the company. Ask about their approach to sustainability in property management or how they foster a culture of inclusivity. This shows your genuine interest in MAPP and the position.
