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For Companies At a Glance
- Tasks: Lead a team to ensure top-notch customer service and store success.
- Company: Join Subway, the world's largest sandwich chain with over 41,000 stores globally.
- Benefits: Enjoy career growth opportunities and a dynamic work environment.
- Why this job: Be part of a thriving brand that values hard work and offers rewarding challenges.
- Qualifications: Management experience in fast-paced retail is essential; passion for customer service is a must.
- Other info: Independent franchise; applications go directly to the franchise owner.
The predicted salary is between 28800 - 43200 £ per year.
The Store Manager is at the heart of the operation and our franchisees are always looking for new talent to lead the teams that help the Subway brand to be the first choice for those who want to enjoy quick and nutritious meals. Working as a Store Manager in a Subway franchise is a challenging role but one that is highly rewarding. Subway franchisees are proud of their hard-working staff and are able to offer fantastic career path opportunities to truly develop your career.
About The Role
You may currently be working as a Catering Manager, Store Manager, or Restaurant Manager - or maybe you’re an experienced Supervisor, Assistant Manager, or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you! You will be primarily responsible for the success of your store - from store sales and profitability to the provision of first-class customer service and operational excellence.
Key Responsibilities Include:
- Recruitment, induction, and training/development of employees in line with the Subway brand's training requirements - you will lead by example!
- Creating and managing the staff schedule.
- Checking in deliveries, order matching, and daily banking.
- Prepare required paperwork in relation to stock and sales.
- Prepare employee pay and timesheets.
- Manage cash balances and minimize wastage.
- Ensure 100% compliance in accordance with Subway and council guidelines.
- Perform inventory management and stock control including weekly stock take and reports.
- Analyse the Weekly Sales & Inventory Report to improve the business.
- Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation.
- Implement in-store marketing material and POP in line with campaigns.
- Ensure safety procedures are followed to prevent injury.
- Provide a safe work environment for employees and customers.
- Promote and encourage a high level of customer service amongst employees.
- Handle unresolved and/or escalated customer complaints.
- Deliver a high standard of service when dealing with products, sales, inquiries, and catering for customer needs.
Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.
Store Manager employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the Subway brand and its values. Understanding their commitment to customer service and quality will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former Subway employees. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to discuss your management style and how you've successfully led teams in the past. Be ready to share specific examples that demonstrate your ability to motivate staff and drive sales.
✨Tip Number 4
Research common challenges faced by Store Managers in fast-paced environments. Being able to articulate how you would handle these challenges can set you apart from other candidates.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management or customer service. Use specific examples that demonstrate your leadership skills and ability to drive sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food retail industry and your understanding of the Subway brand. Mention any previous experience in fast-paced environments and how you can contribute to the success of the store.
Highlight Key Skills: Emphasise skills such as team leadership, inventory management, and customer service excellence. These are crucial for a Store Manager role and should be evident in both your CV and cover letter.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and enthusiasm for the role.
How to prepare for a job interview at Subway
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully managed teams in the past, highlighting your approach to training and motivating staff.
✨Understand the Subway Brand
Familiarise yourself with the Subway brand and its values. Be prepared to discuss how you can contribute to maintaining the brand's reputation for quality and customer service. This shows your genuine interest in the role and the company.
✨Prepare for Operational Questions
Expect questions related to store operations, such as inventory management and sales analysis. Brush up on your knowledge of these areas and be ready to discuss how you would handle various operational challenges in a fast-paced environment.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Prepare to share examples of how you've handled customer complaints or improved service standards in previous positions. This will illustrate your commitment to providing a high level of service.
