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- Tasks: Sell tenants insurance through warm leads and achieve sales and behavioural targets.
- Company: Goodlord aims to simplify renting for everyone, with a mission to enhance the tenant experience.
- Benefits: Enjoy hybrid working, 25 days holiday, mental health support, and a focus on personal development.
- Why this job: Join a passionate team in a dynamic environment where your growth and well-being are prioritised.
- Qualifications: Experience in high-volume outbound sales calls and strong organisational skills are essential.
- Other info: Be part of a certified Great Place to Work with opportunities for professional development.
The predicted salary is between 28800 - 43200 £ per year.
Base salary + commission = realistic OTE of £36k in your first year. Commission is earned through a mixture of sales and behavioural targets.
Hybrid working - Lincoln City Centre office (3 days per week) and remote (2 days per week).
We are looking for experienced telesales agents to sell tenants insurance through cool/warm leads. You will have experience in outbound phone calls that have a purpose, this could be selling, upselling, cross selling or appointment setting. Targets are not purely based on sales but also activity and behaviours, e.g. meeting, and ideally exceeding, QA pass rates. You will be rewarded with a newly structured commission scheme based on these combined targets.
Our mission:
- Two in five people in the UK rent their homes. Goodlord's mission is to provide them with the best renting experience in the world.
- We started Goodlord because we wanted to make renting simple and transparent for everyone involved: the agent, the landlord, and the tenant.
- Like all scale-ups, it’s been a bit of a rollercoaster journey, but we’re now stronger than ever, with around 3,000 letting agents using the platform, exciting and varied products and 350+ Goodlordians across the group supporting the mission!
What we need from you:
- Experience with high volume (90+ calls per day) outbound sales calls.
- Experience in B2C (or B2B) closing within sales calls is highly desirable.
- Possess great organisational skills and time management to get the most out of each day - you’ll be switching between various IT systems so it’s important you are organised.
- You must have a positive attitude and a resilient attitude - maintaining this throughout the whole day.
What’s in it for you:
- Grow with Goodlord: your development is important to us, that’s why we are Great Place to Work - certified. Have a goal in mind? Share it with us so we can use some of our annual development fund to support it.
- Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health.
- 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days: We believe regular breaks are essential for well-being and we encourage all Goodlordians to take full advantage of their annual leave entitlement.
- Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals.
- Our team: we’re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference.
What’s next? If you’re ready to help us provide the best renting experience in the world, then click apply (2-3 minutes)! A full job spec is available on request.
Telesales Agent employer: Oh Goodlord Ltd
Contact Detail:
Oh Goodlord Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Agent
✨Tip Number 1
Familiarise yourself with the tenants insurance market. Understanding the common concerns and needs of renters will help you tailor your pitch effectively during calls.
✨Tip Number 2
Practice your call scripts and role-play with a friend or family member. This will help you become more comfortable with the flow of conversation and improve your ability to handle objections.
✨Tip Number 3
Develop a strong understanding of the commission structure and targets. Knowing how your performance is measured will allow you to focus on the right activities that lead to success.
✨Tip Number 4
Showcase your resilience and positive attitude during any interactions. Employers value candidates who can maintain motivation and enthusiasm, especially in a high-volume sales environment.
We think you need these skills to ace Telesales Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in telesales, particularly focusing on high-volume outbound calls and any relevant B2C or B2B sales achievements. Use specific metrics to demonstrate your success.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company’s mission. Mention how your skills align with their requirements, especially your organisational skills and positive attitude.
Showcase Relevant Experience: When detailing your work history, emphasise your experience with sales targets and your ability to meet or exceed QA pass rates. Provide examples of how you’ve successfully managed multiple IT systems in previous roles.
Prepare for Potential Questions: Think about common interview questions related to telesales and prepare your answers. Be ready to discuss how you handle rejection, maintain resilience, and stay motivated throughout the day.
How to prepare for a job interview at Oh Goodlord Ltd
✨Showcase Your Sales Experience
Be prepared to discuss your previous telesales experience in detail. Highlight specific examples of how you've successfully closed sales, managed high call volumes, and met or exceeded targets. This will demonstrate your capability and fit for the role.
✨Demonstrate Organisational Skills
Since the role requires switching between various IT systems, it's crucial to show that you can stay organised. Discuss any tools or methods you use to manage your time effectively and keep track of leads and calls.
✨Exude Positivity and Resilience
A positive attitude is key in telesales. Prepare to share examples of how you've maintained motivation and resilience during challenging situations or after receiving rejections. This will show that you can handle the pressures of the job.
✨Align with Goodlord's Mission
Familiarise yourself with Goodlord's mission to provide the best renting experience. Be ready to express why this resonates with you and how you can contribute to their goals. This alignment can set you apart from other candidates.
