Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to ensure a smooth dining experience for residents.
- Company: Join New Care, a leading care provider focused on high standards and resident well-being.
- Benefits: Enjoy competitive pay, career progression, paid training, and wellness programmes.
- Why this job: Make a real difference in residents' lives while working in a supportive and caring environment.
- Qualifications: Experience in dining supervision is essential; care setting experience is a plus.
- Other info: 40-hour contract with shifts from 08:00-19:00, including alternate weekends.
The predicted salary is between 36000 - 60000 £ per year.
Our stunning care home Guiseley Manor Care Centre is a purpose-built 72 bed care facility situated in the town of Guiseley in the heart of West Yorkshire, Leeds. The home provides the highest standards of safety, comfort and care to residents who have a variety of care needs. We offer residential, nursing and dementia care. The home reflects the New Care vision of providing the highest standards of safety, comfort and care. We invest in the latest technology and offer a purposeful programme of daily activity and gentle exercise to enhance the experience, care and wellbeing of our residents.
All team members are hand selected for their warmth and passion, they have a full induction and ongoing training from our in-house trainers in conjunction with the New Care Academy. New Care has had no agency staff use for over 4 years as we employ a permanent staff team to ensure continuity of care to residents from staff that know them and that residents know and trust. Across New Care, all of our staff are paid national minimum wage or above.
We are seeking to appoint a kind, caring and motivated individual to join our team as Head of Hospitality. You will be responsible for organising the Hospitality Assistants and Care Assistants to enable the dining experience for our residents to be smooth and efficient at all times. Responsibilities include:
- Dining room preparation, cleanliness and set up.
- Ensuring that meals are served in a timely, presentable and correct manner.
- Leading a team of Hospitality Assistants including rotas, training, and supervisions.
We have a 40 hour contract available with an hourly rate of £13.20! Shift times are 0800-1900, with alternate weekend working.
Role Responsibilities:
- Ensure there is a provision of high standard of hospitality service.
- Support and assist visitors.
- Inform the Chef of any individual requirements of residents.
- Follow cleaning schedules and procedures, as per company HACCP.
- Ensure that all training given is adhered to.
- Ensure records and reports are properly written up e.g. cleaning schedules, work sheets, fridge temperatures and that all HACCP paperwork is completed.
- Manage, allocate duties and supervise the hospitality team ensuring a quality delivery of care for the duration of the shift.
- Coach staff and participate in ongoing development of staff.
- Take responsibility for promoting safeguarding the welfare of adults that the post holder is responsible for or comes into contact with.
Skills and Experience Required:
- Dining or Restaurant Supervisor experience is essential.
- Previous experience working in a care setting is desirable.
- Ability to effectively communicate with other members of the team is essential.
- Participation in activities organised in the Home is essential.
The Benefits:
- Opportunities to progress through our career paths into more senior and management roles.
- Bank holiday and overtime enhancements.
- 5.6 weeks annual leave per annum.
- Paid DBS.
- Uniform provided.
- Paid training.
- Refer a friend referral scheme for specific roles.
- Excellent induction programme for new starters.
- A rewarding career with lots of opportunities to progress within the company.
- Ongoing support and training for nationally recognised qualifications.
- A competitive rate of pay.
- Cycle to work scheme.
- Wellbeing programmes.
- Recognition awards - employee of the month and golden tickets.
- Ongoing career development.
- Travel plan - walk or ride a bike and get a free meal that day.
- Christmas Bonuses.
- Pension scheme.
- HASTEE - access to your money as you earn (pay advance).
About New Care:
The care philosophy of New Care aims to ensure all residents maintain the highest level of independence and achieve their full potential whatever that may be - physical, intellectual, emotional or social. We believe this philosophy can be achieved by providing professional, person-centred care, nurturing each resident individually exploring and understanding their needs. The health, well-being and happiness of our residents is always our number one priority. Each New Care home is purpose built and expertly designed with the needs of our residents in mind. Internally the design is luxurious yet comfortable and practical. The company ethos 'To celebrate the wonder of people' relates to all those who are part of the New Care family, residents, their family and friends, staff members and professional visitors. Ultimately we want residents to live their lives to the fullest and to be proud of their home and feel happy to invite their family and friends to visit.
This position is subject to a DBS check.
Head of Hospitality employer: New Care
Contact Detail:
New Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Hospitality
✨Tip Number 1
Familiarise yourself with the specific needs of residents in care homes. Understanding the unique challenges and requirements of providing hospitality in a care setting will help you stand out as a candidate who truly cares about the role.
✨Tip Number 2
Highlight your leadership skills by sharing examples of how you've successfully managed teams in previous roles. Emphasising your ability to coach and develop staff will resonate well with our commitment to ongoing training and support.
✨Tip Number 3
Showcase your experience in dining or restaurant supervision, particularly in settings that require attention to detail and high standards of service. This will demonstrate your capability to maintain the quality of hospitality we pride ourselves on.
✨Tip Number 4
Engage with our company ethos by researching New Care's philosophy and values. Being able to articulate how your personal values align with ours will make a strong impression during any discussions or interviews.
We think you need these skills to ace Head of Hospitality
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and care settings. Emphasise any supervisory roles you've held, particularly in dining or restaurant environments, as this is essential for the Head of Hospitality position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing high-quality hospitality services in a care setting. Mention specific examples of how you've improved dining experiences or led teams effectively in previous roles.
Highlight Relevant Skills: In your application, clearly outline your communication skills and ability to work collaboratively with a team. Given the role's focus on managing and training staff, demonstrate your leadership qualities and commitment to staff development.
Showcase Your Understanding of Care Standards: Mention your knowledge of health and safety regulations, such as HACCP, and your commitment to maintaining high standards of cleanliness and service. This will show that you understand the importance of these aspects in a care environment.
How to prepare for a job interview at New Care
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for providing excellent hospitality services. Share specific examples from your past experiences where you went above and beyond to ensure a positive dining experience for residents or customers.
✨Understand the Care Home Environment
Familiarise yourself with the unique challenges and requirements of working in a care home setting. Be prepared to discuss how you would adapt hospitality services to meet the needs of residents with varying care requirements.
✨Highlight Team Leadership Skills
As a Head of Hospitality, you'll be leading a team. Be ready to talk about your previous leadership experiences, how you motivate and train staff, and your approach to managing rotas and ensuring smooth operations.
✨Prepare Questions About the Role
Demonstrate your interest in the position by preparing thoughtful questions about the role and the company. Ask about their training programmes, team dynamics, and how they measure success in hospitality services.
