Field Collections Agent

Field Collections Officer – Debt Collector

£32,000 basic + £5,000 Car Allowance + OTE £50,000 + Exceptional benefits package including private health, above average pension and generous holidays from Day One.

Remote-based role. The roles require previous experience of Field Based Debt Collection/ Credit Control/ Cash Collection.

These Field Based Debt Collector Roles are with a global Energy company that offers exceptional training and career opportunities.

Are you an experienced negotiator? Someone with excellent listening skills and natural empathy.

As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships.

As a Field Based Cash Collections Officer, You\’ll be responsible for:

· Visiting client premises to discuss and resolve outstanding debts.

· Making collection calls, negotiating payment plans, and executing warrants when necessary.

· Collecting essential customer data, including meter reads and vulnerability assessments.

· Developing strong relationships with clients and colleagues.

To be successful in this Field Based Cash Collections role, you will need:

· At least 2 years of experience in a similar field-based collections role.

· Must have worked in payment collections

· Excellent communication and interpersonal skills.

· This role requires delicate negotiation and problem-solving skills; it is a subtle collection approach, arranging payment plans, etc.

· A valid driver\’s license and access to a reliable vehicle.

· As the FCA regulates the company, there is a rigorous candidate checking process, including adverse credit history checks and a DBS check.

Just to be clear, this is NOT a remote-based Credit Control role.

PLEASE DO NOT APPLY UNLESS YOU HAVE FIELD-BASED CASH COLLECTION EXPERIENCE.