At a Glance
- Tasks: Lead and coach your team to deliver exceptional Client experiences and achieve sales goals.
- Company: Join Louis Vuitton, a prestigious brand known for luxury and excellence.
- Benefits: Enjoy a positive work environment, career development opportunities, and employee discounts.
- Why this job: Be part of a dynamic team that values creativity, collaboration, and personal growth.
- Qualifications: No specific experience required; passion for luxury retail and leadership is essential.
- Other info: Embrace diversity in an inclusive workplace that celebrates individuality.
The predicted salary is between 36000 - 60000 £ per year.
As a Team Manager you will be an ambassador of the Brand. You will take ownership to lead and coach your team, build Client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered. You will be responsible to recruit and build highly motivated teams, develop them to the next level and secure succession plans. You will represent the Brand values and demonstrate the Louis Vuitton attitudes toward Clients and team members.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Team Management and Development: Ensure your team delivers the Louis Vuitton Promise to every Client, through demonstrating and modeling the 4 Louis Vuitton Attitudes. Support them with consistent coaching, identify their development and training needs, partner with the Field Coach Trainer to tailor individual action plans. Identify, recruit and develop talents, secure succession plans in collaboration with the Store Manager. Set individual and team goals; proactively assess and manage performance against expectations. Manage and motivate the team to drive business: create a positive and harmonious work environment, foster cooperation within the team and between managers.
- Client and Business Development: Support the team in building long term Client relationships, leveraging the different clienteling tools. Establish a Client-centric mindset in store to ensure the highest level of Client experience and proactively handle Client-related situations. Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training). Proactively provide the Corporate office with product recommendations and qualitative feedback based on local knowledge about the market and Client needs, leveraging expertise and knowledge within the team. Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team animation.
- Selling and Floor Management: Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster cross-selling and Client repurchase. Build and develop own Client portfolio. Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring the Louis Vuitton Promise standards are achieved.
- Champion a Product Category: Be the store point of reference to the Corporate Merchandising team, providing them with feedback (product performance, quality, Client related information, local market, competitors, trends, missing opportunities…) leveraging the Expert Advisors’ knowledge. Support the product category business, convey enthusiasm and passion via team animations, morning briefings, share information and mentoring, improve operations, define and implement action plans to drive sales.
- Operations: Ensure policies, Brand standards and grooming guidelines are communicated and implemented. Support Operations team in inventory management. Support Store Manager in staff planning (workforce management).
Louis Vuitton respects and promotes equal opportunity. We celebrate and welcome the uniqueness of each employee and are committed to creating an inclusive work environment.
Team Manager employer: LOUIS VUITTON
Contact Detail:
LOUIS VUITTON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager
✨Tip Number 1
Familiarise yourself with Louis Vuitton's brand values and attitudes. Understanding these will help you demonstrate how you embody these principles in your interactions, which is crucial for a Team Manager role.
✨Tip Number 2
Network with current or former employees of Louis Vuitton. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in team management. Be ready to share specific examples of how you've motivated teams and achieved sales goals in previous roles.
✨Tip Number 4
Showcase your client relationship-building skills. Think of examples where you've successfully developed long-term client relationships and how you can apply that to enhance the Louis Vuitton client experience.
We think you need these skills to ace Team Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Louis Vuitton's values and brand ethos. This will help you align your application with their expectations and demonstrate your understanding of what it means to be an ambassador for the brand.
Highlight Leadership Experience: In your CV and cover letter, emphasise any previous experience in team management or coaching. Provide specific examples of how you've motivated teams, set goals, and achieved results in a similar environment.
Showcase Client Relationship Skills: Detail your experience in building and maintaining client relationships. Use examples that illustrate your ability to create a client-centric mindset and handle client-related situations effectively.
Tailor Your Application: Customise your CV and cover letter to reflect the specific duties and responsibilities outlined in the job description. Use keywords from the posting to ensure your application resonates with the hiring team.
How to prepare for a job interview at LOUIS VUITTON
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching techniques and how you've fostered a positive work environment.
✨Understand the Brand Values
Familiarise yourself with Louis Vuitton's brand values and attitudes. Be ready to discuss how you embody these values in your professional life and how you would instil them in your team to enhance client experience.
✨Prepare for Client-Centric Scenarios
Expect questions about how you would handle client-related situations. Think of specific examples where you've built long-term client relationships or resolved issues effectively, showcasing your client-centric mindset.
✨Demonstrate Business Acumen
Be prepared to discuss strategies for driving sales and maximising product performance. Show your understanding of visual merchandising and clienteling tools, and how you would implement action plans to boost business in the store.