At a Glance
- Tasks: Lead HR support and training initiatives to enhance people management skills.
- Company: Join OCS, a top facilities management company with over 50,000 colleagues and a £1.7bn turnover.
- Benefits: Enjoy funded development programs and opportunities for personal and professional growth.
- Why this job: Be part of a mission-driven team focused on making people and places better.
- Qualifications: CIPD Level 5 or working towards it; experience in HR training and complex ER matters required.
- Other info: This role involves travel to London and Ipswich offices.
The predicted salary is between 36000 - 60000 £ per year.
HR and Training Manager – 12 Month Fixed Term Contract About The Company: OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be. Working at OCS is more than just a job; it’s an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an ‘Employer of choice’ in our sector and is proud to invest in our colleague’s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills and behaviours attached to their roles. About The Role: To deliver in person HR support for managers, regionally or contract based (depending on role). To provide training initiatives to drive up the people management capability in the business- both online and in person. To support the Senior HR Business Partners with HR projects, colleague engagement and complex ER/people matters. This role requires travel to both the London and Ipswich offices. Key Responsibilities: To design and deliver face to face and e-learning on ER topics. To support the ER team with ‘in person’ HR support for high risk/complex cases. To support the Senior HR Business Partners with HR projects such as driving improvement in employee turnover, employee engagement initiatives, TUPE mobilisation and demobilisation To support the business with high profile and/or complex change and integration projects. Avoid conflict of interests between personal interests and the interests of the UK & Ireland group. Have a commercial mindset. Exercise independent judgment, reasonable care, skill and diligence when carrying out their duties. Act in good faith and promote the long-term success of each company within the UK & Ireland group for the benefit of all members and wider stakeholders. Adhere to and promote the UK & Ireland group’s policies on equality & diversity, information security, health and safety and data protection in the performance of their duties and the management of the colleagues reporting into them. Support and promote the UK & Ireland group’s sustainability plans and policies, including the Carbon Management Plan, and carry out duties in a resource effective way, recognising the shared responsibility of minimising negative environmental impacts wherever possible. Qualifications, Skills and Experience: L5 CIPD or working towards/ prepared to work towards Experience advising on complex ER matters in a fast paced, low margin business Experience of designing and delivering HR training Experience creating a skills gap analysis and designing/ delivering training initiatives to close that skills gap (depending on the role, experienced Mental Health First Aid Trainer, experience of working in an Agenda for Change environment, experience in a unionised environment, experience of large-scale TUPE mobilisation and demobilisation, experience with Central Functions Senior Management) Stakeholder management experience- working with managers at all levels to deliver HR processes Associate CIPD (L5 L7); MCIPD Recognised Coaching Qualification Experience within Blue Collar/ hourly paid business
HR and Training Manager employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR and Training Manager
✨Tip Number 1
Familiarize yourself with the specific HR challenges faced in a fast-paced, low-margin business. Understanding these nuances will help you demonstrate your ability to navigate complex employee relations matters effectively during interviews.
✨Tip Number 2
Highlight any experience you have with designing and delivering training programs, especially in areas related to employee relations. Be prepared to discuss specific examples of how your training initiatives have positively impacted employee engagement or turnover.
✨Tip Number 3
Showcase your stakeholder management skills by preparing examples of how you've successfully collaborated with managers at various levels. This will illustrate your ability to support HR processes across the organization.
✨Tip Number 4
Research OCS's sustainability plans and policies, as well as their commitment to equality and diversity. Being knowledgeable about these topics will allow you to align your values with the company's mission and demonstrate your commitment to their goals.
We think you need these skills to ace HR and Training Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR and training management. Focus on your achievements in designing and delivering training initiatives, as well as your experience with complex employee relations matters.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for HR and training. Mention specific examples of how you've contributed to employee engagement and development in previous roles, and align your skills with the requirements listed in the job description.
Highlight Relevant Qualifications: Clearly state your qualifications, such as your CIPD level and any coaching certifications. If you're working towards a qualification, mention this and express your commitment to professional development.
Showcase Stakeholder Management Skills: Provide examples of your experience in stakeholder management. Discuss how you've successfully collaborated with managers at various levels to implement HR processes and drive improvements in employee turnover and engagement.
How to prepare for a job interview at OCS
✨Showcase Your HR Expertise
Be prepared to discuss your experience with complex employee relations matters. Highlight specific examples where you've successfully navigated challenging situations, as this will demonstrate your capability to handle the demands of the role.
✨Demonstrate Training Skills
Since the role involves designing and delivering training, come equipped with examples of training initiatives you've implemented in the past. Discuss how you assessed skills gaps and tailored training programs to meet those needs.
✨Understand the Company Culture
Research OCS UK & Ireland's mission and values. Be ready to explain how your personal values align with theirs, especially regarding their commitment to equality, diversity, and sustainability.
✨Prepare for Stakeholder Management Questions
Expect questions about your experience working with various stakeholders. Prepare to share how you've effectively collaborated with managers at different levels to implement HR processes and drive engagement initiatives.