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- Tasks: Make outbound calls to customers and support sales efforts.
- Company: Join Lighthouse (UK) Ltd, a leader in label and sign printing solutions.
- Benefits: Enjoy 18 days holiday, Christmas shutdown, and 4 bonus days off!
- Why this job: Gain valuable training and experience in a supportive environment with growth opportunities.
- Qualifications: No prior experience needed; just bring your motivation and professionalism!
- Other info: Work hours are 9-5, with flexible options after probation.
Apprentice Customer Service & Sales Support(Training Provided) Working hours are: 9.00am-5.00pm Monday-Friday. (On successful probation completion, 8-5 Monday Thursday and 8-12 Friday is available) Holiday: 18 Days + Christmas Shutdown + 4 Additional Bonus Days Available + Bank Holidays Company: Lighthouse (UK) Ltd Lighthouse (UK) Ltd manufactures label and sign printing solutions. We are looking for an honest, professional, motivated person to fill a full-time position we have in our Sales & Customer Support Department. Applicants do not need to have any prior experience in Sales and/or Customer Support, as training will be provided, including: 1 Day per week field based training (business to business) Attendance of up to 20 exhibitions (UK Only) Professional training in; technical, sales and marketing Minimum 25% time spent training The main duties include: Outbound Business to Business phone calls only Making outbound calls to our customer base
Customer Service Apprentice employer: Lighthouse Ltd
Contact Detail:
Lighthouse Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprentice
✨Tip Number 1
Familiarize yourself with the products and services offered by Lighthouse (UK) Ltd. Understanding their label and sign printing solutions will help you engage more effectively during the interview and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves making outbound business-to-business calls, being clear and confident in your speech will set you apart from other candidates.
✨Tip Number 3
Show your motivation and willingness to learn during the interview. Highlight any experiences where you've quickly adapted to new situations or learned new skills, as this will align well with the training aspect of the position.
✨Tip Number 4
Research common customer service scenarios and how to handle them. Being prepared with examples of how you would approach various customer interactions can demonstrate your proactive attitude and readiness for the role.
We think you need these skills to ace Customer Service Apprentice
Some tips for your application 🫡
Understand the Role: Take some time to fully understand the responsibilities of a Customer Service Apprentice at Lighthouse (UK) Ltd. Familiarize yourself with their products and services, as well as the importance of customer support in their business.
Tailor Your CV: Even if you don't have prior experience in sales or customer support, highlight any relevant skills or experiences that demonstrate your motivation, professionalism, and ability to learn quickly. Focus on communication skills and any customer-facing roles you've had.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the position and the company. Mention why you are interested in the apprenticeship and how you can contribute to the Sales & Customer Support Department.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lighthouse Ltd
✨Show Your Motivation
Express your enthusiasm for the role and the company. Talk about why you want to work in customer service and how you can contribute to Lighthouse's mission.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios. Think about how you would handle difficult customers or resolve conflicts, even if you don't have prior experience.
✨Highlight Your Communication Skills
Since the role involves making outbound calls, emphasize your ability to communicate clearly and effectively. Share examples of how you've successfully communicated in past experiences.
✨Ask Insightful Questions
Prepare thoughtful questions about the training process and the company culture. This shows your interest in the position and helps you understand if it's the right fit for you.
