Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Greet residents and maintain security while ensuring the development stays clean and tidy.
- Company: Join a luxury residential development in the heart of SW3.
- Benefits: Enjoy a competitive salary and a dynamic work environment with varied tasks.
- Why this job: Be part of a vibrant community, making a real impact on residents' daily lives.
- Qualifications: Experience in customer service or maintenance is preferred but not essential.
- Other info: Flexible shift patterns from Monday to Saturday, perfect for students.
The predicted salary is between 22750 - 30250 £ per year.
Our client is currently seeking an experienced Porter to join the team at a luxury development in South West London. Hours: Monday – Friday, 8am- 4pm Salary: £33,000 Per Annum Main duties: Deliver excellent customer service to all residents. Greet all residents professionally and courteously. Proactively anticipate resident\’s needs. Aid and engage with all guests/residents and colleagues within the development. Always act as an ambassador for the company. Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment and timely manner. Verify all visitors, suppliers and contractors. Maintain a secure and safe environment for all residents by undertaking guest verification, securing elevator access, conducting security checks throughout the building, and undertaking period review of CCTV system. Carry out regular building checks and log/report any maintenance that is required through the correct channels. Adhere to health and safety, fire, and bomb threat procedures. Report anything which causes concern to staff or residents to the appropriate authority. Understand and be aware of your Departmental Standard Operating Procedures and always adhere to these. Ensure the communal areas are always kept clean, tidy, and presentable. Report any incidents, problems, or complaints to the appropriate manager in a timely manner. Dealing with guests/residents\’ concerns or complaints, to include a follow up in person or in writing. Complete the am/pm/overnight operational reports and handover and report any operational issues. Assist with Move In\’s/Move Out\’s. Managing the bins stores. General upkeep of the development. Deep and thorough cleaning. Requirements: Experience in Residential or 5* Hotels. Reliable and timekeeping. Immaculate presentation. Strong written and verbal communication skills in English. Have excellent communication skills. Experience in the highest level of customer service. Be able to demonstrate initiative. The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks.
Contact Detail:
PMR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Porter
✨Tip Number 1
Familiarise yourself with the luxury residential sector. Understanding the expectations of residents in high-end developments can give you an edge during interviews.
✨Tip Number 2
Highlight your customer service skills. As a Day Porter, you'll be the first point of contact for residents and guests, so showcasing your ability to provide excellent service is crucial.
✨Tip Number 3
Demonstrate your attention to detail. The role involves maintaining cleanliness and security, so be prepared to discuss how you've successfully managed similar responsibilities in the past.
✨Tip Number 4
Be ready to talk about your experience with emergency situations. Since you'll be handling out-of-hours calls, sharing examples of how you've effectively managed emergencies can set you apart.
We think you need these skills to ace Day Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific duties and responsibilities of a Day Porter. Tailor your application to highlight relevant experience in front of house and caretaker duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved customer service, security, or maintenance tasks. Use specific examples to demonstrate your skills in these areas.
Showcase Your Communication Skills: As a Day Porter, you'll be interacting with residents and contractors regularly. Make sure to mention your strong communication skills and any experience you have in dealing with diverse groups of people.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at PMR
✨Show Your Customer Service Skills
As a Day Porter, you'll be the first point of contact for residents and guests. Make sure to highlight your previous experience in customer service during the interview. Share specific examples of how you've effectively handled inquiries or resolved issues.
✨Demonstrate Attention to Detail
The role involves maintaining the cleanliness and security of the development. Be prepared to discuss how you ensure high standards in your work. Mention any past experiences where your attention to detail made a significant difference.
✨Discuss Your Problem-Solving Abilities
You may face unexpected situations, such as maintenance issues or emergencies. Talk about times when you've successfully navigated challenges in previous roles. This will show that you're capable of handling the responsibilities of the position.
✨Familiarise Yourself with Health and Safety Protocols
Since the job includes health and safety inspections, it's beneficial to have knowledge in this area. Brush up on relevant regulations and be ready to discuss how you would approach safety checks and reporting any issues.
