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For Companies At a Glance
- Tasks: Manage customer inquiries, prepare quotations, and ensure smooth communication.
- Company: Join a dynamic sales team in a growing organisation focused on exceptional service.
- Benefits: Enjoy career progression, development opportunities, and a supportive work environment.
- Why this job: Perfect for those passionate about sales and customer service with a proactive mindset.
- Qualifications: Experience in sales or customer service, strong communication skills, and attention to detail required.
- Other info: Proficiency in Sage 50 and Microsoft Office is a plus.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a highly motivated and detail-oriented Internal Sales Executive to join our dynamic sales team. The successful candidate will be responsible for managing customer inquiries, preparing quotations, and ensuring seamless communication between internal departments and customers.
Key Responsibilities:- Respond promptly and professionally to telephone and email inquiries, providing accurate quotations and sourcing pricing information from external suppliers.
- Prepare and issue detailed quotations based on customer requirements.
- Proactively follow up on quotations to maximize conversion rates.
- Accurately process and input orders into the internal system, ensuring data integrity.
- Develop and maintain strong customer relationships by delivering exceptional service and support.
- Collaborate with the Production team to provide customers with timely updates on order status, deliveries, and general inquiries.
- Consistently achieve and exceed individual and team sales targets set by the Sales Director within specified timeframes.
- Identify opportunities for upselling and cross-selling on both inbound and outbound customer interactions.
- Handle customer complaints, concerns, and queries professionally, ensuring timely and satisfactory resolutions.
- Proven experience in a sales, customer service, or account management role.
- Strong communication and interpersonal skills with the ability to build and maintain relationships.
- Excellent attention to detail and organizational abilities.
- Ability to work efficiently under pressure and manage multiple tasks simultaneously.
- Proficiency in using Sage 50 and Microsoft Office Suite.
- A proactive and results-driven approach to sales and customer service.
This role offers a fantastic opportunity to contribute to a growing organization, with excellent career progression and development prospects. If you are a motivated professional with a passion for sales and customer service, we encourage you to apply.
Internal Sales Executive employer: MCP Engineering Plastics Ltd.
Contact Detail:
MCP Engineering Plastics Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Executive
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will help you respond to customer inquiries more effectively and prepare accurate quotations, showcasing your knowledge during the interview.
✨Tip Number 2
Brush up on your communication skills. As an Internal Sales Executive, you'll need to convey information clearly and professionally, so practice articulating your thoughts and responses to common sales scenarios.
✨Tip Number 3
Demonstrate your ability to handle customer complaints. Prepare examples of how you've successfully resolved issues in the past, as this will highlight your problem-solving skills and commitment to customer satisfaction.
✨Tip Number 4
Showcase your organisational skills. Be ready to discuss how you manage multiple tasks and priorities, as this role requires efficiency and attention to detail in a fast-paced environment.
We think you need these skills to ace Internal Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, customer service, or account management. Use specific examples that demonstrate your ability to manage inquiries and prepare quotations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of the company's needs. Mention your strong communication skills and how you can contribute to building customer relationships.
Highlight Relevant Skills: In your application, emphasise your proficiency in Sage 50 and Microsoft Office Suite, as well as your attention to detail and organisational abilities. These are key skills for the Internal Sales Executive position.
Showcase Results-Driven Approach: Provide examples of how you've achieved or exceeded sales targets in previous roles. This will demonstrate your proactive approach and results-driven mindset, which are essential for this position.
How to prepare for a job interview at MCP Engineering Plastics Ltd.
✨Showcase Your Communication Skills
As an Internal Sales Executive, strong communication is key. Be prepared to demonstrate your ability to articulate ideas clearly and respond to questions confidently. Practice common interview questions and consider how you can convey your thoughts effectively.
✨Highlight Your Attention to Detail
Given the role's focus on preparing accurate quotations and processing orders, it's essential to showcase your attention to detail. Bring examples of how you've successfully managed details in previous roles, and be ready to discuss how you ensure accuracy in your work.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of past experiences where you handled customer complaints or upsold products, and be ready to explain your thought process and the outcomes.
✨Demonstrate Your Proficiency with Tools
Familiarity with Sage 50 and Microsoft Office Suite is crucial for this position. Be prepared to discuss your experience with these tools, perhaps even mentioning specific tasks you've accomplished using them, to show you're ready to hit the ground running.
