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- Tasks: Supervise the team and ensure excellent customer service in a friendly environment.
- Company: Join The Original Factory Shop, a leader in providing big brands at unbeatable prices since 1969.
- Benefits: Enjoy competitive salary, colleague discounts, training, career opportunities, and bonus schemes.
- Why this job: Be part of a dynamic team that values customer satisfaction and offers growth opportunities.
- Qualifications: Retail experience and a passion for customer service are essential.
- Other info: This is a part-time role with a 20-hour contract.
Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain’s local high streets. We source “must buy” quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments including fashion, beauty, home & more. High street cut price labels were how we started the business (with our first store in Keighley) and still form a part of our range today. We currently have an exciting opportunity for an Supervisor to join our Shoreham team We are currently looking to recruit a Supervisor (20 hours contract) . As a Supervisor you will assist the Management team in creating a friendly, welcoming, customer focused environment that delivers great results and a great place to work. Whether front-of-store or behind-the-scenes, this role demands a real commitment to customer service and an ability to supervise the team to deliver the store’s goals. If you have Retail experience, understand good customer service, have the ability to meet challenging targets and can work well in a team then we would love to hear from you. The Original Factory Shop Benefits include; Competitive Salary, Colleague Discount, In store training, Annual leave entitlement, Career opportunities, Bonus schemes, Free life assurance, recognition scheme and more!…
Supervisor employer: The Original Factory Shop
Contact Detail:
The Original Factory Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarize yourself with The Original Factory Shop's brand and values. Understanding what makes us unique will help you demonstrate your alignment with our mission during the interview.
✨Tip Number 2
Highlight your retail experience by preparing specific examples of how you've successfully managed teams or improved customer service in previous roles. This will show us that you have the skills we’re looking for.
✨Tip Number 3
Be ready to discuss how you handle challenging targets and ensure team motivation. We value supervisors who can inspire their teams to achieve great results, so share your strategies!
✨Tip Number 4
Show your enthusiasm for creating a friendly and welcoming environment. Think of ways you can contribute to a positive store atmosphere and be prepared to share those ideas with us.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Supervisor at The Original Factory Shop. Highlight your retail experience and customer service skills in your application.
Tailor Your CV: Customize your CV to reflect relevant experience that aligns with the job description. Emphasize your ability to meet targets and work well in a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention specific examples of how you've successfully supervised a team or improved customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Original Factory Shop
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to satisfy a customer, as this aligns with the company's focus on creating a friendly and welcoming environment.
✨Demonstrate Team Leadership Skills
As a Supervisor, you'll need to lead a team effectively. Prepare to discuss your leadership style and provide examples of how you've successfully supervised or motivated a team in previous roles. Highlight any experience you have in training or mentoring others.
✨Understand the Brand and Its Values
Research The Original Factory Shop and familiarize yourself with its history, values, and product offerings. Being able to speak knowledgeably about the brand will show your genuine interest in the position and help you connect with the interviewers.
✨Prepare for Target-Related Questions
Since the role involves meeting challenging targets, be ready to discuss how you've achieved goals in previous retail positions. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your ability to drive results.
