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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional aftersales service.
- Company: Join a reputable franchised dealership known for excellence.
- Benefits: Enjoy a competitive salary, performance bonuses, and a company car.
- Why this job: Make a real impact in a thriving environment with ongoing training.
- Qualifications: Experience in automotive aftersales leadership and strong communication skills required.
- Other info: Be part of a supportive team focused on exceeding customer expectations.
The predicted salary is between 36000 - 60000 £ per year.
Aftersales Manager Join a Leading Franchised Dealership and Drive Excellence in Aftersales! Are you passionate about delivering outstanding customer service? Do you thrive on leading teams to exceed expectations? If so, we have the perfect opportunity for you! We’re seeking an experienced and dynamic Aftersales Manager to lead our dedicated team in Southampton. As part of our reputable and successful franchised dealership, you’ll play a pivotal role in ensuring our customers receive top-tier aftersales care, while driving business performance. Aftersales Manager – What You’ll Do: * Lead, inspire, and manage a team of service advisors, technicians, and parts professionals. * Develop and implement strategies to achieve sales and profitability targets. * Ensure an exceptional customer journey, fostering long-term relationships. * Oversee workshop operations and ensure efficient scheduling and resource allocation. * Drive compliance with manufacturer and dealership standards. Aftersales Manager – What We’re Looking For: * Proven experience in an aftersales leadership role within the automotive industry. * Exceptional communication and interpersonal skills. * A customer-focused mindset with a drive to exceed expectations. * Strong analytical skills and a track record of achieving KPIs. * A hands-on leader who thrives in a fast-paced environment. Aftersales Manager – Why Join Us? * Competitive salary with a performance-based bonus structure. * Comprehensive benefits package, including company car and pension scheme. * Ongoing training and development to enhance your career. * A supportive and collaborative working environment within a respected brand. * The chance to make a tangible impact in a thriving dealership. Take the Wheel of Your Career If you’re ready to accelerate your career and lead a successful aftersales team, we want to hear from you. Apply today and become a driving force in delivering excellence at our Southampton dealership! We look forward to hearing you
Aftersales Manager employer: Olympus Recruitment
Contact Detail:
Olympus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager
✨Tip Number 1
Familiarize yourself with the latest trends in the automotive aftersales industry. Understanding current market dynamics and customer expectations will help you stand out as a knowledgeable candidate who can drive excellence.
✨Tip Number 2
Network with professionals in the automotive sector, especially those in aftersales roles. Engaging with industry peers can provide valuable insights and potentially lead to referrals that enhance your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams and improved customer satisfaction in previous roles. Highlighting your hands-on leadership style will resonate well with our focus on team inspiration and performance.
✨Tip Number 4
Research our dealership's values and customer service philosophy. Demonstrating alignment with our mission during discussions will show that you're not just looking for any job, but are genuinely interested in contributing to our success.
We think you need these skills to ace Aftersales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in aftersales management within the automotive industry. Emphasize your leadership skills and any relevant KPIs you've achieved.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead teams. Mention specific strategies you have implemented in previous roles that led to improved customer satisfaction and business performance.
Highlight Relevant Skills: In your application, focus on your exceptional communication and interpersonal skills. Provide examples of how you've fostered long-term relationships with customers and driven compliance with standards.
Showcase Your Analytical Abilities: Include examples of how your strong analytical skills have helped you achieve sales and profitability targets in past roles. This will demonstrate your capability to drive business performance effectively.
How to prepare for a job interview at Olympus Recruitment
✨Show Your Leadership Skills
As an Aftersales Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific strategies you've implemented to inspire and motivate your team.
✨Demonstrate Customer Focus
Since the role emphasizes exceptional customer service, come ready with examples of how you've gone above and beyond for customers. Discuss how you foster long-term relationships and ensure a positive customer journey.
✨Know Your KPIs
Be familiar with key performance indicators relevant to aftersales management. Prepare to discuss how you've achieved or exceeded these metrics in previous roles, showcasing your analytical skills and results-driven approach.
✨Understand the Automotive Industry
Brush up on current trends and challenges in the automotive industry, especially in aftersales. This knowledge will demonstrate your passion for the field and your ability to drive business performance in a competitive environment.
