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- Tasks: Coordinate and execute amazing travel events with a dynamic team.
- Company: Join a vibrant Travel Events Company based in Surrey, passionate about creating unforgettable experiences.
- Benefits: Enjoy competitive pay, travel discounts, and a Monday to Friday schedule with no weekends.
- Why this job: Be part of a supportive culture where your ideas matter and you can truly shine.
- Qualifications: Experience in event management, exceptional customer service skills, and a knack for problem-solving required.
- Other info: Mentor junior team members and enjoy regular travel to exciting events.
The predicted salary is between 28800 - 43200 £ per year.
Gecko Travel Recruitment are delighted to be working with this wonderful Travel Events Company based in Surrey who are looking for a Senior Event Operations Coordinator to join their team on a permanent basis.
As Senior Event Operations Coordinator you will play a key role in supporting a small team of operators responsible for ensuring every operational detail of our events is meticulously planned and executed. This includes booking venues, arranging accommodation and transport, and coordinating logistics across multiple groups.
The ideal candidate is someone who can confidently take ownership of an event, ensuring booking details are accurate, customer service is top-notch, and the event is delivered successfully.
The role:
- Collaborating with colleagues and clients to deliver outstanding events
- Taking responsibility for an event and ensuring tasks delegated across the team are well-planned, coordinated, and executed efficiently
- Mentoring junior team members and supporting the Operations Manager
- Forming strong supplier relationships to aid in a smooth operational process
- Ensuring all tour documentation and supporting materials are completed accurately, to a high standard, and within required deadlines.
- Taking a leading role in on-the-ground event delivery, with regular travel to events to work directly with groups and suppliers in person
You will have:
- Previous experience in a similar event management role ideally within the travel industry
- Proven experience of providing exceptional customer service
- Ability to resolve problems and lead a team
- Outstanding customer service experience skills
- Good working knowledge of Microsoft Excel
- Excellent verbal and written communication skills
- Ability to travel
Additional information/benefits:
- Competitive salary
- Incentive scheme
- Monday to Friday role
- No weekends
- Office based in Surrey
- Company pension scheme
- Health cashback scheme
- Generous annual leave entitlement
- Fabulous travel discounts
If you're looking for a role where your ideas matter, your hard work is appreciated, and your potential can truly shine, this could be the role for you.
Please send your CV to hello@geckotravelrecruitment.co.uk quoting GTR1716, alternatively head to our website for more details and to apply: www.geckotravelrecruitment.co.uk
Please note that if you do not hear from Gecko Travel Recruitment within 7 days of your application, you have not been successful on this occasion.
Tour Operator employer: GECKO TRAVEL RECRUITMENT
Contact Detail:
GECKO TRAVEL RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tour Operator
✨Tip Number 1
Familiarise yourself with the latest trends in event management and travel logistics. This knowledge will not only help you during interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the travel and events sector. Attend industry events or join relevant online groups to connect with potential colleagues and learn about unadvertised opportunities.
✨Tip Number 3
Prepare specific examples of how you've successfully managed events in the past. Be ready to discuss challenges you faced and how you overcame them, showcasing your problem-solving skills.
✨Tip Number 4
Research Gecko Travel Recruitment and their client’s values and mission. Tailoring your conversation to align with their goals can make a strong impression during any discussions.
We think you need these skills to ace Tour Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management, particularly within the travel industry. Emphasise your customer service skills and any specific achievements that demonstrate your ability to deliver successful events.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for event coordination and your understanding of the role. Mention specific experiences where you took ownership of an event and how you ensured its success.
Highlight Key Skills: In your application, clearly outline your proficiency in Microsoft Excel and your communication skills. Provide examples of how you've used these skills in previous roles to enhance event operations.
Follow Application Instructions: Ensure you follow the application instructions carefully. Include the job reference GTR1716 in your email subject line when applying, and consider visiting the Gecko Travel Recruitment website for additional details.
How to prepare for a job interview at GECKO TRAVEL RECRUITMENT
✨Showcase Your Event Management Experience
Be prepared to discuss your previous roles in event management, especially within the travel industry. Highlight specific events you've coordinated, focusing on your responsibilities and the outcomes.
✨Demonstrate Customer Service Skills
Since exceptional customer service is crucial for this role, think of examples where you went above and beyond for clients. Be ready to explain how you handle difficult situations and ensure client satisfaction.
✨Prepare for Team Collaboration Questions
Expect questions about teamwork and collaboration. Prepare examples that illustrate how you've successfully worked with colleagues and clients to deliver outstanding events, and how you’ve mentored junior team members.
✨Familiarise Yourself with Logistics Coordination
Understand the logistics involved in event planning, such as booking venues and coordinating transport. Be ready to discuss how you manage these details and ensure everything runs smoothly during events.
