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- Tasks: Coordinate and execute amazing travel events with a dynamic team.
- Company: Join a vibrant Travel Events Company based in Surrey, known for its exceptional service.
- Benefits: Enjoy competitive salary, travel discounts, and a Monday to Friday work schedule.
- Why this job: Be part of a creative environment where your ideas are valued and you can grow.
- Qualifications: Experience in event management and outstanding customer service skills required.
- Other info: Office-based role with opportunities for travel and mentoring junior team members.
The predicted salary is between 28800 - 43200 £ per year.
Gecko Travel Recruitment are delighted to be working with this wonderful Travel Events Company based in Surrey who are looking for a Senior Event Operations Coordinator to join their team on a permanent basis.
As Senior Event Operations Coordinator you will play a key role in supporting a small team of operators responsible for ensuring every operational detail of our events is meticulously planned and executed. This includes booking venues, arranging accommodation and transport, and coordinating logistics across multiple groups.
The ideal candidate is someone who can confidently take ownership of an event, ensuring booking details are accurate, customer service is top-notch, and the event is delivered successfully.
The role:
- Collaborating with colleagues and clients to deliver outstanding events
- Taking responsibility for an event and ensuring tasks delegated across the team are well-planned, coordinated, and executed efficiently
- Mentoring junior team members and supporting the Operations Manager
- Forming strong supplier relationships to aid in a smooth operational process
- Ensuring all tour documentation and supporting materials are completed accurately, to a high standard, and within required deadlines.
- Taking a leading role in on-the-ground event delivery, with regular travel to events to work directly with groups and suppliers in person
You will have:
- Previous experience in a similar event management role ideally within the travel industry
- Proven experience of providing exceptional customer service
- Ability to resolve problems and lead a team
- Outstanding customer service experience skills
- Good working knowledge of Microsoft Excel
- Excellent verbal and written communication skills
- Ability to travel
Additional information/benefits:
- Competitive salary
- Incentive scheme
- Monday to Friday role
- No weekends
- Office based in Surrey
- Company pension scheme
- Health cashback scheme
- Generous annual leave entitlement
- Fabulous travel discounts
If you’re looking for a role where your ideas matter, your hard work is appreciated, and your potential can truly shine, this could be the role for you.
Please send your CV to hello@geckotravelrecruitment.co.uk quoting GTR1716, alternatively head to our website for more details and to apply: www.geckotravelrecruitment.co.uk
Please note that if you do not hear from Gecko Travel Recruitment within 7 days of your application, you have not been successful on this occasion.
Tour Operator employer: GECKO TRAVEL RECRUITMENT
Contact Detail:
GECKO TRAVEL RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tour Operator
✨Tip Number 1
Network with professionals in the travel and events industry. Attend local events or join online forums where you can connect with others who work in similar roles. This can help you gain insights into the company culture and potentially get a referral.
✨Tip Number 2
Familiarise yourself with the latest trends in event management and travel logistics. Being knowledgeable about current best practices will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that demonstrate your ability to manage events successfully. Highlight instances where you resolved issues or improved processes, as this shows your problem-solving skills.
✨Tip Number 4
Research Gecko Travel Recruitment and the company they are recruiting for. Understanding their values and mission will allow you to tailor your conversations and show how you align with their goals.
We think you need these skills to ace Tour Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management, particularly within the travel industry. Emphasise your customer service skills and any specific achievements that demonstrate your ability to deliver successful events.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for event coordination and your understanding of the role. Mention specific examples of past events you've managed and how you ensured their success, as well as your ability to work collaboratively with teams.
Highlight Key Skills: In your application, clearly outline your proficiency in Microsoft Excel and your communication skills. Provide examples of how these skills have helped you in previous roles, especially in managing logistics and coordinating with suppliers.
Follow Application Instructions: Ensure you follow the application instructions carefully. Include the job reference GTR1716 in your email subject line when applying, and consider visiting the Gecko Travel Recruitment website for additional details that may enhance your application.
How to prepare for a job interview at GECKO TRAVEL RECRUITMENT
✨Showcase Your Event Management Experience
Be prepared to discuss your previous roles in event management, especially within the travel industry. Highlight specific events you've coordinated, focusing on your responsibilities and the outcomes.
✨Demonstrate Customer Service Skills
Since exceptional customer service is crucial for this role, think of examples where you went above and beyond for clients. Be ready to explain how you handle difficult situations and ensure client satisfaction.
✨Prepare for Team Collaboration Questions
Expect questions about teamwork and collaboration. Prepare examples that illustrate how you've successfully worked with colleagues and clients to deliver outstanding events, and how you’ve mentored junior team members.
✨Familiarise Yourself with Logistics
Understand the logistics involved in event planning, such as booking venues and coordinating transport. Be ready to discuss how you manage these details and ensure everything runs smoothly during events.
