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- Tasks: Join us as a Food and Beverage Apprentice, mastering service and guest satisfaction.
- Company: Hilton is a global leader in hospitality, known for its commitment to excellence.
- Benefits: Enjoy £12/hour, travel discounts, free meals, and 28 days holiday plus perks!
- Why this job: Kickstart your career in hospitality with hands-on experience and dedicated support.
- Qualifications: No experience needed, just bring your passion for hospitality and a positive attitude!
- Other info: Complete a Level 2 Apprenticeship in 15 months with ongoing personal development.
What will I be doing? A food and beverage apprentice will be required to undertake all reasonable duties as assigned by your head of department. Specifically, you will be responsible for performing the following tasks to the highest standards:
Working within the Food and Beverage department; Setting up for service Food and Drink service Cash and Payment handling, Maintain high levels of guest service Comply with Health and Safety, and Food Hygiene regulations Complete all aspects of the apprenticeship programme Work a variety of shifts including early mornings, evenings and weekends
As a Food and Beverage Apprentice with Hilton you will be working towards a Hospitality Team Member- Food and Beverage Level 2 Apprenticeship standard over the course of 15 months. No prior experience needed – just a passion for Hospitality!, What are the desired skills? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Positive attitude Good communication skills Committed to delivering a high level of customer service Ability to work on your own or in teams The ability to deal with enquiries in a professional and polite manner
What are the desired personal qualities?
A passion for hospitality and guest service Willingness to learn The ability to stay calm under pressure Excellent grooming standards Ability to work in a fast-paced environment
£12 per hour, plus service charge Travel and food discounts: 30 discounted hotel nights per year plus 50% off Food & Beverage (subject to individual outlets) Free meals on duty Holiday: 28 days including bank holidays (increasing yearly) Pension scheme High street discounts: with Perks at Work Grow your career and Personal Development: programmes designed to support your career 24/7 access to Employee Assistant Programme (EAP) & Wellbeing Hub Dedicated 1-2-1 support throughout your apprenticeship Functional Maths and English skills offered alongside the programme
Food and Beverage Apprentice employer: Hilton Worldwide
Contact Detail:
Hilton Worldwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Apprentice
✨Tip Number 1
Show your passion for hospitality during the interview. Share any experiences, even if informal, where you provided excellent service or helped someone out. This will demonstrate your commitment to the role.
✨Tip Number 2
Familiarize yourself with common food and beverage service practices. Knowing basic terms and procedures can help you stand out as someone who is eager to learn and ready to jump in.
✨Tip Number 3
Practice your communication skills. Being able to interact positively with guests and team members is crucial. Consider role-playing scenarios to build your confidence.
✨Tip Number 4
Be prepared to discuss how you handle pressure. Think of examples from your life where you stayed calm and effective in a busy situation, as this is key in the fast-paced environment of food and beverage service.
We think you need these skills to ace Food and Beverage Apprentice
Some tips for your application 🫡
Understand the Role: Make sure to read the job description carefully. Understand the responsibilities and skills required for the Food and Beverage Apprentice position at Hilton. This will help you tailor your application.
Highlight Relevant Skills: In your CV and cover letter, emphasize your positive attitude, communication skills, and commitment to customer service. Even if you lack experience, showcase any relevant experiences or qualities that demonstrate your passion for hospitality.
Craft a Strong Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role. Mention why you want to work in hospitality and how you can contribute to the team. Be sure to express your willingness to learn and grow within the company.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Hilton Worldwide
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences, even if informal, that highlight your love for guest service and working in a team.
✨Demonstrate Good Communication Skills
Since communication is key in this role, practice clear and polite responses to common interview questions. Be prepared to discuss how you would handle customer inquiries or complaints professionally.
✨Highlight Your Willingness to Learn
Emphasize your eagerness to learn and grow within the role. Discuss any previous experiences where you quickly adapted to new tasks or environments, showcasing your ability to thrive under pressure.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of examples where you successfully managed stress or worked effectively as part of a team, and be ready to share those stories.