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- Tasks: Join us as a Full Time Waiter/Waitress, delivering great service and food to our guests.
- Company: InterContinental London Park Lane is dedicated to creating a unique and inspiring culture.
- Benefits: Enjoy competitive pay, free meals, discounts at hotels, and 28-33 days of holiday!
- Why this job: Be part of a team that values growth, learning, and making a difference every day.
- Qualifications: Previous experience in hospitality is preferred; a passion for service is essential.
- Other info: Flexible shifts available; we’re open 365 days a year!
We are looking for a talented individual to join us as a Full Time Waiter/Waitress. The role will involve ensuring guests have a positive experience by delivering a great service, great food, and great drinks. Your duties will include greeting guests and taking their orders, communicating with members of the kitchen and bar about orders and carrying meals and beverages to the correct tables. Previous experience as a, waiter, bartender, or barista is preferred and experience in handling guest queries and concerns is a must! Above all you must be willing to learn new things and work as part of the wider hotel team., * Passionate about delivering great service and great food and drinks.
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Experienced in working as waiter, barista, or host.
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Experienced with handling guests queries and concerns.
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Willing to learn new things and work as part of a wide hotel team.
We are committed to offer and provide our Waiters/Waitresses with a competitive salary and a large range of benefits. 17.85 per hour average earnings (This is made up of a base pay of 13.35 per hour and average service charge of 4.50 per hour), paid overtime and great IHG perks including:
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Free meals on duty.
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Amazing discounts for our hotels and restaurants around the world for you and your friends & family.
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50% discount in our F&B outlets
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Discounts from over 15,000 stores – all the way from retail to cinema with our Hapi benefits scheme.
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Our generous refer a friend scheme.
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Exclusive local discounts at Hard Rock Caf , The Backroom Bar, El Pirata to name a few!
On top of these great benefits, we also provide:
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28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
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Company sick pay and life insurance for every employee
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Subsidised childcare support.
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Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities, At InterContinental London Park Lane, our ambition is to define our unique culture.
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The kind of culture that inspires you to be all you can be.
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An invitation to tap into your unique personality to deliver and achieve incredible things.
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An expectation to play your part in empowering and inspiring others.
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An opportunity to learn, grow and push what’s possible.
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The promise of a personal and professional journey
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A place where everyone can belong and feel part of something bigger.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days.
Waiter/Waitress - London employer: InterContinental Hotels & Resorts
Contact Detail:
InterContinental Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress - London
✨Tip Number 1
Make sure to familiarize yourself with the menu and drink offerings of the establishment. Being knowledgeable about what you serve will not only impress your potential employers but also show that you're passionate about delivering great service.
✨Tip Number 2
Practice your communication skills, especially in handling guest queries and concerns. Role-playing different scenarios with friends or family can help you feel more confident and prepared for real-life situations.
✨Tip Number 3
Show your willingness to learn by researching common challenges faced by waitstaff and how to overcome them. This proactive approach will demonstrate your commitment to personal growth and teamwork.
✨Tip Number 4
Network with current or former employees of the hotel or similar establishments. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Waiter/Waitress - London
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience you have as a waiter, bartender, or barista. Mention specific skills related to handling guest queries and providing excellent service.
Show Your Passion: Express your enthusiasm for delivering great service and food. Use examples from your past roles to illustrate your commitment to customer satisfaction.
Tailor Your CV: Customize your CV to align with the job description. Focus on skills that are relevant to the role, such as teamwork, communication, and adaptability.
Craft a Strong Cover Letter: Write a cover letter that reflects your personality and explains why you want to join the team at InterContinental London Park Lane. Highlight your willingness to learn and grow within the hotel environment.
How to prepare for a job interview at InterContinental Hotels & Resorts
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering great service during the interview. Share specific examples from your past experiences where you went above and beyond to ensure guests had a positive experience.
✨Demonstrate Teamwork Skills
Since the role involves working as part of a wider hotel team, highlight your ability to collaborate with others. Discuss any previous experiences where you successfully worked in a team environment, especially in high-pressure situations.
✨Prepare for Guest Queries
Be ready to discuss how you handle guest queries and concerns. Think of a few scenarios where you effectively resolved issues or provided excellent customer service, and be prepared to share these stories.
✨Emphasize Your Willingness to Learn
The company values individuals who are eager to learn new things. Convey your openness to training and development opportunities, and mention any relevant skills or knowledge you are excited to acquire in this role.
