Sybase Engineer

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.

HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark.

It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled.

Job Description

Position Title: SYBASE L3

Must have experience of integrating ASE 16 with external key management systems for full TDE

RELEVANT EXPERIENCE:

(8-15) YRS No. of Positions available 1 Organization

Responsibilities and Duties:

• Worked upon ASE 12.5 and above version and Replication Server 12.6 and above.

• Should have excellent communication skills

• Creation of Devices, Databases, Segments.

• Backups of databases & logs.

• User account management

• Performing Recovery of suspect databases

• Refresh of Databases in replication as well non replication environment.

• Transaction log management.

• Handling of jobs failures.

• Troubleshooting Database error and performance Tuning.

• Replication Server monitoring and troubleshooting.

• Troubleshooting includes check for the replication configuration, threads down, stable device full, RSSD log full, stop and restart threads, repagent and reserves. Competencies

• Customer Focus

• Technical Expertise

• Interpersonal Effectiveness

• Concern for Order and Quality

• Ability to work under pressure.

• Flexibility.

• Problem solving

• Balance and progress parallel activities.

• Multi-threading tasks without confusion

• Demonstrates interpersonal and team skills, dedication, proactive thinking and working.

• Good Communication and presentation skills are a must for interviewing end users.

• Perfect Speaking and Writing in English is a must.

• Ability to develop a quick understanding and knowledge of business requirements.

• Knowledge of English is MUST

To provide support for on call escalations and doing root cause analysis of given issue

To independently resolve tickets within agreed SLA of ticket volume and time

To adhere to quality standards, regulatory requirements and company policies Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases