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- Tasks: Support Service Users in accommodation, manage caseloads, and ensure health and safety compliance.
- Company: Join a dedicated team focused on providing essential welfare services in Banbury.
- Benefits: Enjoy 25 days annual leave, health membership, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic role.
- Qualifications: Experience in welfare roles, strong communication skills, and a full UK driving licence required.
- Other info: Permanent position with a 6-month probation period and opportunities for personal growth.
The predicted salary is between 28400 - 39400 £ per year.
Location: Banbury
Salary: £31,475.00
Hours: 40 hours per week - working a shift pattern including some nights and weekends based on a 6 week shift pattern.
Contract Type: Permanent
Purpose of the Role: This position is responsible for overseeing all aspects of service delivery and ensuring compliance with both contractual obligations and statutory regulations, specifically in relation to initial accommodation. To provide onsite direct support to the Service Users (SUs), managing a caseload, and following procedures to meet Key Performance Objectives. Additionally, it includes inspection and management of accommodation and associated areas used by SUs.
Key Responsibilities:
- Manage a caseload of Service Users (SUs) in Initial Accommodation.
- Direct SUs to doctors, shops, and support services as needed.
- Conduct visits, report incidents, and address SU issues or absconders.
- Ensure timely relocation of SUs by final payment dates.
- Arrange transport for SUs to accommodation or relocations.
- Maintain SU health and safety through regular checks.
- Manage a property portfolio, performing monthly inspections and reporting defects as needed.
- Oversee property maintenance and address defects during inspections.
- Replace or repair items following inventory guidelines.
- Recommend SU relocations or property terminations for efficiency.
- Ensure properties meet Health and Safety standards.
- Manage stores in line with purchasing procedures.
Required Skills:
- Experience as a Welfare Officer or similar role.
- Aware of diverse cultures and backgrounds.
- Empathetic, adaptable, and resilient.
- Strong problem-solving and communication skills.
- Well-organised with effective planning abilities.
- Able to work independently and as part of a team.
- Full UK driving licence required.
Benefits:
- 25 days annual leave plus bank holidays.
- Health Membership.
- Life cover.
- 6-month probation period.
- 4% employer and 4% employee pension contribution.
- Laptop, phone, and other equipment as needed.
- Employee Assistance Programme.
- Referral scheme.
The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role.
Please contact Kerrie Collett on 07778 403485 to learn more, or submit your application today.
Welfare Officer in Banbury employer: DCV Technologies Limited
Contact Detail:
DCV Technologies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Officer in Banbury
✨Tip Number 1
Familiarise yourself with the local services and support networks in Banbury. Understanding the resources available for Service Users will not only help you in your role but also demonstrate your commitment to the community during interviews.
✨Tip Number 2
Highlight your experience with diverse cultures and backgrounds in conversations or networking events. This is crucial for a Welfare Officer, as empathy and adaptability are key traits that employers look for.
✨Tip Number 3
Prepare for situational questions that may arise during interviews. Think of examples from your past experiences where you've successfully managed a caseload or resolved conflicts, as these will showcase your problem-solving skills.
✨Tip Number 4
Connect with current or former Welfare Officers through professional networking platforms. They can provide insights into the role and the organisation, which can be invaluable when tailoring your approach during the application process.
We think you need these skills to ace Welfare Officer in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Welfare Officer or in similar roles. Emphasise your skills in managing caseloads, problem-solving, and communication, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities outlined in the job description. Mention your understanding of diverse cultures and your ability to work independently and as part of a team.
Showcase Relevant Experience: In your application, provide examples of how you've successfully managed similar responsibilities in the past. This could include instances where you ensured compliance with regulations or effectively supported service users.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at DCV Technologies Limited
✨Show Your Empathy
As a Welfare Officer, empathy is key. Be prepared to share examples of how you've supported individuals from diverse backgrounds in the past. This will demonstrate your understanding and ability to connect with Service Users.
✨Highlight Your Problem-Solving Skills
Expect questions that assess your problem-solving abilities. Prepare specific scenarios where you successfully resolved issues for Service Users or managed challenging situations effectively.
✨Demonstrate Organisational Skills
Since the role involves managing a caseload and property inspections, be ready to discuss how you prioritise tasks and stay organised. Mention any tools or methods you use to keep track of your responsibilities.
✨Know the Regulations
Familiarise yourself with relevant statutory regulations and compliance requirements related to welfare services. Being knowledgeable about these will show your commitment to maintaining high standards in service delivery.
