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- Tasks: Drive sales, build customer relationships, and optimise accounts for maximum value.
- Company: Achilles is a global leader in ESG and carbon management, promoting sustainability and social justice.
- Benefits: Enjoy hybrid working, competitive pay, and a supportive team culture.
- Why this job: Join a dynamic team making a real impact on sustainability and customer satisfaction.
- Qualifications: Strong sales skills, excellent communication, and a proactive customer-centric approach required.
- Other info: We welcome applications from armed forces veterans and are committed to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an Inside Sales Executive to join our fun and dynamic team, bringing a pro-active customer-centric approach to converting prospects into valued customers and providing exceptional account management support. This role is based in our Abingdon (Milton Park) offices, on a hybrid basis. You will be responsible for generating revenue growth, maximizing customer retention, and delivering outstanding sales and service experiences. Through your skills and expertise, you will play a pivotal role in achieving our goals of unparalleled customer satisfaction, revenue optimisation, and successful business growth.
Responsibilities:
- Drive revenue growth through proactive sales of Achilles products and services, taking the initiative to achieve exceptional results.
- Identify and capitalise on cross-selling and upselling opportunities to maximise sales potential.
- Achieve and surpass sales targets on a monthly, quarterly, and annual basis, showcasing your exceptional sales skills.
- Cultivate strong customer relationships, understanding their needs and providing tailored solutions to meet their requirements.
- Optimise customer accounts to extract maximum value from their subscriptions.
- Promote product usage within supplier organisations through insightful reporting and data analysis.
- Ensure every customer enjoys an exceptional experience, going the extra mile to deliver satisfaction.
- Collaborate with Account Managers to support buyer-led campaigns and promptly address any issues that arise.
- Manage annual subscription renewals effectively to maximise customer retention rates.
- Provide prompt and effective in-life support to customers, resolving queries and issues promptly and efficiently.
- Maintain accurate customer information and records in the CRM system, ensuring data integrity and completeness.
Skills and Competencies:
- Demonstrate strong sales skills, including effective prospecting, persuasive negotiation, and successful deal closing.
- Possess excellent relationship-building and communication skills, enabling you to connect with customers on a personal level.
- Thrive on achieving results, consistently surpassing sales targets and exceeding expectations.
- Take a customer-centric approach, proactively understanding and addressing customer needs.
- Exhibit proactive problem-solving abilities and quick decision-making skills.
- Showcase excellent organisational and time management skills, enabling efficient workflow and task prioritisation.
- Proficiently use CRM systems and MS Office applications, leveraging technology to enhance performance.
- Embrace a continuous learning mindset, actively seeking opportunities to develop and refine sales skills.
Please apply if you’d like to work for a global company that is helping make the working world more sustainable, safer, cleaner and fairer, with great colleagues and a good pay and benefits package. We welcome applications from armed forces veterans, reservists and their families. We are committed to equity, diversity and inclusion in our practices and workforce.
Inside Sales Executive employer: Achilles Information Limited
Contact Detail:
Achilles Information Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Executive
✨Tip Number 1
Familiarise yourself with Achilles' products and services. Understanding what you’ll be selling will not only boost your confidence but also help you identify cross-selling and upselling opportunities during conversations with potential customers.
✨Tip Number 2
Practice your relationship-building skills. Since this role requires strong customer connections, consider networking with professionals in the industry or attending relevant events to enhance your ability to engage with clients effectively.
✨Tip Number 3
Brush up on your CRM skills. Being proficient in CRM systems is crucial for managing customer information and optimising accounts, so take some time to explore tutorials or courses that can enhance your technical abilities.
✨Tip Number 4
Showcase your results-driven mindset. Prepare examples from your past experiences where you exceeded sales targets or improved customer satisfaction, as these stories will resonate well during interviews and demonstrate your alignment with our goals.
We think you need these skills to ace Inside Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience and skills that align with the Inside Sales Executive role. Emphasise your achievements in revenue growth, customer relationship management, and any specific sales targets you've surpassed.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention how your proactive approach and problem-solving abilities can contribute to the company's goals of customer satisfaction and revenue optimisation.
Highlight Relevant Skills: In your application, clearly outline your strong sales skills, relationship-building capabilities, and proficiency with CRM systems. Use specific examples to demonstrate how you've successfully engaged customers and maximised sales potential in previous roles.
Showcase Your Understanding of the Company: Research Achilles and mention in your application how their mission aligns with your values. Discuss your enthusiasm for contributing to their efforts in sustainability and social responsibility, which will show your commitment to their vision.
How to prepare for a job interview at Achilles Information Limited
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences in detail. Highlight specific examples where you successfully achieved or surpassed sales targets, and be ready to explain the strategies you used to close deals.
✨Demonstrate Customer-Centricity
Be prepared to share how you've built strong relationships with customers in the past. Discuss your approach to understanding their needs and providing tailored solutions, as this role heavily emphasises a customer-centric approach.
✨Familiarise Yourself with CRM Systems
Since maintaining accurate customer information is crucial, make sure you are comfortable discussing your experience with CRM systems. If possible, mention specific tools you've used and how they helped you manage customer relationships effectively.
✨Embrace the Company Culture
Research Achilles' values and culture, particularly 'The Achilles Way'. Be ready to discuss how you embody these values in your work, especially curiosity, commitment, and collaboration, as they are key to thriving in their dynamic team.
