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For Companies At a Glance
- Tasks: Provide user support and maintain system integrity for Dynamics 365 applications.
- Company: Join a dynamic team in London focused on innovative CRM solutions.
- Benefits: Enjoy a hybrid work model with two days in the office and flexible hours.
- Why this job: Be part of a growth role that enhances your tech skills and teamwork experience.
- Qualifications: Experience in user support and knowledge of CRM Dynamics and F&SCM required.
- Other info: Permanent position; no sponsorship available, must have citizenship or ILR.
The predicted salary is between 36000 - 60000 £ per year.
One of our clients in London is hiring for a Dynamics 365 Support Analyst for a growth position.
Key Skills:
- User Support - 1st, 2nd and 3rd line support experience to resolve tickets within SLAs
- System Administration and Maintenance - focusing on integrity and quality of system and data
- Process adoption - Testing systems to ensure smooth deployments and collaborate with wider team and stakeholders
- Knowledge of CRM Dynamics and F&SCM applications
This is a permanent role based in London, 2 days per week in Holborn. No sponsorship is available for this role, candidates must hold citizenship or ILR. Apply now for immediate consideration.
Dynamics Support Analyst employer: Nicoll Curtin
Contact Detail:
Nicoll Curtin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics Support Analyst
✨Tip Number 1
Familiarise yourself with Dynamics 365 CRM and F&SCM applications. Understanding the nuances of these systems will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your user support skills, especially in handling tickets across different support levels. Be prepared to discuss specific examples of how you've resolved issues efficiently within SLAs.
✨Tip Number 3
Showcase your experience in system administration and maintenance. Highlight any past roles where you ensured data integrity and quality, as this is crucial for the position.
✨Tip Number 4
Prepare to discuss your approach to process adoption and testing systems. Think of instances where you collaborated with teams to ensure smooth deployments, as this will be key in demonstrating your teamwork skills.
We think you need these skills to ace Dynamics Support Analyst
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key skills required for the Dynamics Support Analyst position. Make sure you highlight your relevant experience in user support and system administration.
Tailor Your CV: Customise your CV to reflect your experience with Dynamics CRM and F&SCM applications. Include specific examples of how you've provided 1st, 2nd, and 3rd line support and any successful projects you've been involved in.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the company's needs. Mention your experience in process adoption and testing systems, as well as your ability to collaborate with teams and stakeholders.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Nicoll Curtin
✨Showcase Your Support Experience
Be prepared to discuss your experience with 1st, 2nd, and 3rd line support. Highlight specific examples where you resolved tickets within SLAs, as this will demonstrate your ability to handle user support effectively.
✨Demonstrate System Administration Skills
Familiarise yourself with system administration tasks related to Dynamics CRM and F&SCM. Be ready to explain how you've maintained data integrity and quality in previous roles, as this is crucial for the position.
✨Emphasise Process Adoption Experience
Discuss any experience you have with testing systems and ensuring smooth deployments. Collaborating with teams and stakeholders is key, so share examples of how you've worked with others to achieve successful outcomes.
✨Knowledge of Dynamics Applications
Brush up on your knowledge of CRM Dynamics and F&SCM applications. Being able to speak confidently about these systems will show your potential employer that you're well-prepared and genuinely interested in the role.
