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- Tasks: Provide user support and maintain system integrity for Dynamics 365 applications.
- Company: Join a dynamic team in London focused on innovative tech solutions.
- Benefits: Enjoy a hybrid work model with flexible hours and a collaborative environment.
- Why this job: Be part of a growth role that enhances your skills in a thriving tech landscape.
- Qualifications: Experience in user support and knowledge of CRM Dynamics and F&SCM required.
- Other info: This is a permanent position; candidates must have citizenship or ILR.
The predicted salary is between 36000 - 60000 £ per year.
One of our clients in London is hiring for a Dynamics 365 Support Analyst for a growth position.
Key Skills:
- User Support - 1st, 2nd and 3rd line support experience to resolve tickets within SLAs
- System Administration and Maintenance - focusing on integrity and quality of system and data
- Process adoption - Testing systems to ensure smooth deployments and collaborate with wider team and stakeholders
- Knowledge of CRM Dynamics and F&SCM applications
This is a permanent role based in London 2 days per week in Holborn. No sponsorship is available for this role, candidates must hold citizenship or ILR. Apply now for immediate consideration.
Contact Detail:
Nicoll Curtin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics Support Analyst
✨Tip Number 1
Familiarise yourself with Dynamics 365 and its functionalities. Understanding the ins and outs of CRM Dynamics and F&SCM applications will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Highlight your experience in user support, especially if you've handled 1st, 2nd, or 3rd line support. Be ready to share specific examples of how you've resolved tickets and improved user satisfaction, as this will resonate well with the hiring team.
✨Tip Number 3
Showcase your skills in system administration and maintenance. Prepare to discuss how you've ensured data integrity and quality in previous roles, as this is crucial for the position and will set you apart from other candidates.
✨Tip Number 4
Network with professionals in the Dynamics community. Engaging with others who work with Dynamics 365 can provide insights into the role and may even lead to referrals, increasing your chances of landing the job with us.
We think you need these skills to ace Dynamics Support Analyst
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key skills required for the Dynamics Support Analyst position. Highlight your experience in user support and system administration in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience with Dynamics CRM and F&SCM applications. Use specific examples of how you've provided 1st, 2nd, and 3rd line support in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the importance of process adoption and system integrity. Mention any relevant projects or achievements that demonstrate your skills.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a support analyst role.
How to prepare for a job interview at Nicoll Curtin
✨Showcase Your Technical Skills
Make sure to highlight your experience with Dynamics CRM and F&SCM applications. Be prepared to discuss specific instances where you've provided user support or resolved technical issues, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've tackled complex support tickets in the past. Discuss your approach to troubleshooting and how you ensure that issues are resolved within SLAs, as this is crucial for the position.
✨Emphasise Team Collaboration
Since the role involves working with a wider team and stakeholders, be ready to talk about your experience in collaborative environments. Share examples of how you've worked with others to ensure smooth deployments and process adoption.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's use of Dynamics 365 and their expectations for the role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
