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For Companies At a Glance
- Tasks: Lead and inspire retail teams to drive sales and deliver exceptional customer experiences.
- Company: Join EssilorLuxottica, a global leader in eyewear with a rich heritage and diverse community.
- Benefits: Enjoy career development opportunities, a supportive culture, and the chance to make a real impact.
- Why this job: Be part of a passionate team that values innovation and customer satisfaction in a dynamic retail environment.
- Qualifications: Retail management experience with strong leadership and communication skills required.
- Other info: Flexibility to travel is essential; valid driving license needed.
The predicted salary is between 36000 - 60000 £ per year.
Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn.
Born in 1971, Sunglass Hut started as a small family business running a kiosk in a Miami mall. After 50 years and over 3,000 stores worldwide, we’re celebrating where we’ve been and where we’re going – bringing that same family feel and welcoming spirit as the very first kiosk to our stores today.
Job Scope and Main Responsibilities
As an Area Manager you will be responsible for driving sales/business performance and ensuring all KPI targets and profit objectives are delivered across an area of retail stores. You will work with Store Managers to develop a strategic plan in line with regional objectives, provide effective leadership, development and performance management across the area. You will strive to provide exceptional customer service by leading and creating an inspired selling culture within all stores, as well as ensuring high store standards are consistently met.
Responsibilities
- To maximise area performance; increase sales, improve margins and reduce costs
- To keep ahead of trends and effectively monitor competitor activity to maintain a leading edge
- Improve operations and procedures to ensure the customer receives a memorable experience
- To adhere to all retail legislation and make procedural recommendations
- To effectively manage new store openings and closures
- Create a high performing culture through effective people management and clear succession plans
- Create team engagement through providing inspirational leadership and clear channels of communication
- Ensure that high quality staff are recruited, retained and developed in line with area succession plans
- Lead, motivate and develop store management teams ensuring that managers strive to exceed existing performance standards
- Network effectively with internal and external stakeholders
This is not an exhaustive list of duties and you may be requested to perform any other duties deemed reasonable by your line manager.
Knowledge and skills
- Excellent communication and listening skills
- Time Management skills
- Persuading & influencing skills
- Coaching & development skills
- Performance Management skills
- Leadership skills
- Highly commercial
- Able to network effectively
- Results driven
- Forward thinking - the ability to think outside of the box
- Excellent customer service skills
Education & Experience
- Flexibility to travel & must hold valid driving license
- Retail management experience managing multi-site operations
Branch Manager/senior Manager employer: Sunglass Hut
Contact Detail:
Sunglass Hut Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager/senior Manager
✨Tip Number 1
Familiarise yourself with EssilorLuxottica's mission and values. Understanding their commitment to helping people 'see more, be more' will allow you to align your leadership style and strategies with their goals, making you a more attractive candidate.
✨Tip Number 2
Showcase your ability to drive sales and improve performance by preparing specific examples from your past experiences. Highlight how you've successfully managed multi-site operations and achieved KPIs, as this will demonstrate your capability to excel in the role.
✨Tip Number 3
Network with current or former employees of EssilorLuxottica, especially those in managerial roles. Gaining insights into the company culture and expectations can give you an edge during interviews and help you tailor your approach.
✨Tip Number 4
Stay updated on retail trends and competitor activities within the eyewear industry. Being knowledgeable about the market landscape will not only prepare you for potential interview questions but also show your proactive approach to the role.
We think you need these skills to ace Branch Manager/senior Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience, particularly in multi-site operations. Emphasise your leadership skills and any achievements related to driving sales and improving performance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company’s mission. Mention specific examples of how you have successfully led teams, improved customer service, or driven sales in previous positions.
Showcase Your Skills: Clearly outline your skills that align with the job description, such as communication, time management, and performance management. Use concrete examples to demonstrate how you've applied these skills in past roles.
Research the Company: Familiarise yourself with EssilorLuxottica's values, history, and current market position. Understanding their mission to help people 'see more, be more' will allow you to tailor your application and show genuine interest.
How to prepare for a job interview at Sunglass Hut
✨Showcase Your Leadership Skills
As a Branch Manager or Senior Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on how you inspired and motivated them to achieve their goals.
✨Understand the Business Model
Familiarise yourself with EssilorLuxottica's vertical integrated business model and how it impacts retail operations. Be ready to discuss how you can leverage this model to drive sales and improve performance across multiple stores.
✨Emphasise Customer Experience
Since exceptional customer service is key, think of specific instances where you've improved customer experiences in previous roles. Be prepared to share your strategies for creating a memorable shopping experience that aligns with the company's values.
✨Stay Ahead of Trends
Research current trends in the retail industry, especially in eyewear. Discuss how you would monitor competitor activity and adapt strategies to maintain a competitive edge, showcasing your forward-thinking approach.
