At a Glance
- Tasks: Lead a team to create magical customer experiences and achieve store goals.
- Company: Join Mamas & Papas, the UK's top baby and nursery retailer with a commitment to inclusivity.
- Benefits: Enjoy 33 days holiday, company bonuses, staff discounts, and supportive family leave policies.
- Why this job: Be part of a growing brand that values creativity, teamwork, and customer satisfaction.
- Qualifications: Experience as a Supervisor, Deputy, or Assistant Manager is essential.
- Other info: Apply now to join a diverse team and make a difference in customers' lives!
The predicted salary is between 21600 - 36000 £ per year.
*Not often do roles pop up where you can put smiles on so many faces, creating magical moments your customers will cherish forever.
*Not often do roles come up where you\’re encouraged to be proactive, be different in putting a store on a map.
*Not often do roles pop up for a retailer actually opening new sites in the current market, where you can develop a store & team with freedom & job security.
….Well here\’s one for you.
At Mamas & Papas we\’re not only the award winning No.1 brand in baby & nursery products but we\’re also the UK\’s largest specialist baby/nursery products retailer with Mamas & Papas stores & sites all over the UK and Ireland.
Through amazing & continued brand growth, we\’ve been opening up more and more of our beautiful little Mamas & Papas concession stores. We\’re therefore looking to recruit a CONCESSION DEPUTY STORE MANAGER for one of our Mamas & Papas concession stores in Cardiff within M&S.
As a DEPUTY MANAGER for this Mamas & Papas concession store, you will work as a team with the Concession Manager in the day to day running of the store, store experience and achieveing store KPI\’s. Additionally, managing a team of amazing Mamas & Papas Supervisors and Sales Assistants within the store. You will look to support in motivating, inspiring and developing this incredible team, always willing to lead by example.
This is an amazing opportunity for an experienced Supervisor, Deputy or Assitant Manager to work in an environment that truly puts the customer first.
If you are interested … don\’t hesitate….apply now for a member of the recruitment team to give you a call to help bring this opportunity to life.
APPLY NOW, don\’t miss out.
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We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
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We\’re a Business that cares, so here\’s just some of our Benefits on offer:
• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
• Subsidised health & critical illness cover and insurances
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
• Supportive Foster Care & Carers Leave offering
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition and Appreciation Schemes
• At Mamas & Papas, we\’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that\’s sustainable – one that\’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment
….Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We\’re Award Winning!!
FINALISTS: 2024 -Retail Week -\”Happiest Retailer to Work For\”
WINNERS: 2023 Retail Week -\”Best Retailer\” under £250m
WINNERS: 2022 Retail Gazette –\”Best Game Changer Retailer\” under £500m
Mamas & Papas at Marks and Spencers
Copthorne Way
Culverhouse Cross,
Cardiff
CF5 6Y2
Concession Deputy Store Manager employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Deputy Store Manager
✨Tip Number 1
Familiarize yourself with Mamas & Papas' brand values and customer service philosophy. Understanding what makes them unique will help you align your approach during the interview and demonstrate your commitment to their mission.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and developed teams in previous roles. Mamas & Papas is looking for someone who can inspire others, so be ready to discuss your management style.
✨Tip Number 3
Research the local market in Dundee and understand the competitive landscape for baby and nursery products. Being knowledgeable about the area will allow you to speak confidently about how you can contribute to the store's success.
✨Tip Number 4
Prepare to discuss how you would enhance the customer experience in the store. Think of innovative ideas that could set Mamas & Papas apart from competitors and make shopping a memorable experience for customers.
We think you need these skills to ace Concession Deputy Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of the Concession Deputy Store Manager position. Highlight your relevant experience in managing teams and achieving KPIs.
Show Your Passion for Customer Service: Emphasize your commitment to creating magical moments for customers. Share specific examples from your past experiences where you went above and beyond to enhance customer satisfaction.
Highlight Leadership Skills: Discuss your experience in motivating and developing a team. Provide examples of how you've led by example and inspired others in previous roles, especially in retail environments.
Tailor Your Application: Customize your CV and cover letter to reflect the values and culture of Mamas & Papas. Mention their commitment to inclusivity and diversity, and how you align with these principles.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for creating magical moments for customers. Share specific examples of how you've gone above and beyond in previous roles to enhance customer satisfaction.
✨Demonstrate Leadership Skills
As a Deputy Store Manager, you'll be leading a team. Prepare to discuss your leadership style and provide examples of how you've motivated and inspired your team in the past.
✨Understand Store KPIs
Familiarize yourself with key performance indicators relevant to retail management. Be ready to discuss how you have successfully achieved or exceeded KPIs in your previous positions.
✨Emphasize Inclusivity and Diversity
Mamas & Papas values inclusivity. Be prepared to talk about how you can contribute to a diverse workplace and support a culture that champions people from all backgrounds.