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For Companies At a Glance
- Tasks: You'll process orders, manage customer inquiries, and assist with sales calls.
- Company: Join a dynamic team in the logistics and manufacturing sector.
- Benefits: Enjoy free parking, a 10% annual bonus, and 22 days of holiday plus Bank Holidays.
- Why this job: This role offers hands-on experience in sales and customer service with a supportive team culture.
- Qualifications: Experience in a sales environment is preferred; Sage knowledge is a plus.
- Other info: Must be onsite 5 days a week and have excellent communication skills.
The predicted salary is between 28800 - 42000 £ per year.
What will you do as a Customer Service & Sales Advisor
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Process customer orders
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Monitor customer service inbox and ensure orders are on time
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Send out sales literature to new enquiries
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Assist with sales calling upselling to customer base and advising of promotions
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Liaise with logistics to ensure orders are shipped correctly
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Experience working with a sales environment or for a sales team
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Happy to be onsite 5 days a week
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Knowledge of using Sage would be an advantage
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Confident and happy to upsell and drive promotions
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Excellent communication skills, * Customer Service
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Logistics
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Manufacturing
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Sales
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Free parking
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10% annual bonus
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22 days holiday plus Bank Holidays
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Life assurance
Customer Service and Sales Advisor employer: TMR Group Ltd
Contact Detail:
TMR Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and Sales Advisor
✨Tip Number 1
Familiarize yourself with our products and services. Understanding what we offer will help you confidently upsell and provide excellent customer service.
✨Tip Number 2
Brush up on your communication skills. Since this role involves liaising with customers and logistics, being clear and effective in your communication is key.
✨Tip Number 3
If you have experience with Sage, make sure to highlight it! This knowledge can give you an edge in managing orders and customer inquiries efficiently.
✨Tip Number 4
Be prepared to discuss your previous sales experience. Think of specific examples where you successfully upsold or improved customer satisfaction to showcase your skills.
We think you need these skills to ace Customer Service and Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Include specific examples of how you've successfully processed orders, managed customer inquiries, or upsold products.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your confidence in upselling and driving promotions, and how your communication skills will benefit the team.
Showcase Relevant Skills: Emphasize any experience you have with logistics and using software like Sage. Highlight your ability to work in a fast-paced sales environment and your commitment to excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TMR Group Ltd
✨Show Your Sales Skills
Be prepared to discuss your previous experience in sales environments. Highlight specific examples where you successfully upsold products or services, as this will demonstrate your ability to drive promotions effectively.
✨Demonstrate Excellent Communication
Since the role requires excellent communication skills, practice articulating your thoughts clearly. Be ready to showcase how you've handled customer inquiries and resolved issues in the past.
✨Familiarize Yourself with Sage
If you have experience using Sage, make sure to mention it during the interview. If not, consider doing a bit of research on the software to show your willingness to learn and adapt.
✨Prepare for Logistics Questions
Understand the logistics aspect of the role. Be ready to discuss how you would liaise with logistics teams to ensure orders are shipped correctly, as this is crucial for customer satisfaction.
