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For Companies At a Glance
- Tasks: Assist customers with automotive parts needs and process orders efficiently.
- Company: Join a dynamic Motor Factor specialising in car parts and accessories.
- Benefits: Enjoy a competitive salary, bonuses, pension, and 28 days annual leave.
- Why this job: Be part of a friendly team and make a real impact in customer satisfaction.
- Qualifications: Knowledge of car parts and excellent customer service skills are essential.
- Other info: Opportunities for growth in a supportive environment.
The predicted salary is between 21600 - 32400 £ per year.
As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories. With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advice on Car Parts and Accessories.
We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts, accessories, and other aftermarket automotive products. Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 days annual leave inc BH
Key Responsibilities:
- Advise customers on the sale of car parts, accessories, and specialist automotive products.
- Process orders through automated systems and ensure accurate dispatch of products.
- Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
- Assist with any other tasks and areas of the business as required.
- Develop and maintain excellent customer service and a strong rapport with customers.
- Work closely with the team to achieve sales targets and ensure customer satisfaction.
The Ideal Candidate:
- Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
- Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
- Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
- Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
- Customer Service Skills: Exceptional telephone manner and excellent communication skills.
- Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.
How to Apply: To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd or call (phone number removed) for more information.
Job Ref: 4240RC
Parts Advisor employer: Glen Callum Associates ltd
Contact Detail:
Glen Callum Associates ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the latest trends and products in the automotive aftermarket. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the automotive industry, especially those who have experience in motor factors. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've provided excellent customer service in previous roles. Highlighting your ability to build rapport with customers will be crucial for this position.
✨Tip Number 4
If you have experience with MAM software or similar systems, be ready to talk about it. Even if it's not essential, showing familiarity with such tools can give you an edge over other candidates.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the automotive industry, particularly any roles related to car parts sales or customer service. Use specific examples to demonstrate your knowledge of car spares and accessories.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cars and your understanding of the automotive aftermarket. Mention how your skills align with the responsibilities of the Parts Advisor role and express your enthusiasm for joining their team.
Highlight Customer Service Skills: Emphasise your exceptional communication skills and telephone manner in both your CV and cover letter. Provide examples of how you've successfully assisted customers in previous roles, as this is crucial for the Parts Advisor position.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Glen Callum Associates ltd
✨Show Your Automotive Knowledge
Make sure to brush up on your knowledge of car parts and accessories before the interview. Be prepared to discuss specific products and how they benefit customers, as this will demonstrate your expertise in the automotive aftermarket.
✨Highlight Customer Service Skills
Since the role involves advising customers, be ready to share examples of how you've provided excellent customer service in the past. Discuss any experiences where you resolved issues or went above and beyond to help a customer.
✨Demonstrate Team Spirit
The company values teamwork, so be prepared to talk about your experience working collaboratively with others. Share instances where you supported colleagues or contributed to team goals, showcasing your ability to work well in a group.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, opportunities for growth, or how success is measured in the Parts Advisor position to engage the interviewer.
