ACS Relationship Manager

ACS Relationship Manager

Kingston upon Hull Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with clients, manage accounts, and ensure smooth communication between teams.
  • Company: Join Pinnacle, a leading BIM service provider with over 30 years of experience in the AEC industry.
  • Benefits: Enjoy flexible working hours, travel opportunities, and a dynamic work environment.
  • Why this job: Be part of a global team, make impactful connections, and grow your career in a thriving industry.
  • Qualifications: Must have BIM knowledge, effective communication skills, and a proactive attitude.
  • Other info: Ideal for UK citizens or permanent residents; remote work flexibility available.

The predicted salary is between 36000 - 60000 £ per year.

Must be a citizen of UK or permanent resident.

About Pinnacle: Pinnacle is a leading BIM service provider offering innovative BIM Engineering & Consulting solutions to Architecture, Engineering & Construction (AEC) firms worldwide. We have more than 3,000 BIM professionals across different time zones, with global delivery centres in India, USA, UK, UAE, Germany, Singapore, and Switzerland offering quick turnarounds on complex projects.

Requirements:

  • Proper Constructability and BIM (Building Information Modelling) knowledge
  • Code Knowledge
  • Effective Communication
  • Client Acumen is essential in this role
  • Sales Knowledge is preferable
  • Should be accountable/responsible and take ownership of the work
  • Time Flexibility: To allow good overlap with the India Team

Role & Responsibility:

  • Regular travelling throughout the UK/ROI for meetings with clients & prospects
  • The Relationship Manager will be responsible for onboarding new clients and nurturing existing clients to grow the account
  • Work closely with the presales team in India and UK Regional Head
  • Present Pinnacle Infotech to prospects and clients, explain the process, documentation and understand expectations
  • Follow-up on emails and meetings to ensure clear communication
  • Speak to clients regularly and provide feedback to the production team
  • Attend kick-off meetings, coordination meetings and weekly review meetings
  • Manage all assigned customer accounts from CRM Tool i.e. Salesforce
  • Make calls to customers for new opportunities
  • Call the client after proposal submission to ensure scope is met and address any questions
  • Follow up to check proposal status and keep the estimation/BD team informed
  • Get cross references and partner information from other trades
  • Represent the company at trade shows, conferences and professional associations
  • Ensure onboarding of new clients and bridge the gap between client and production team
  • Build relations with clients and monitor upcoming projects and projections
  • Support the production team to understand client requirements and execute projects successfully
  • Maintain a high level of verbal and written communication between customer and production team
  • Demonstrate a sense of pride and adhere to high standards and quality personally and in their work product and services

Interested candidates, please share your resumes and portfolio at psaha@pinnacleinfotech.com

ACS Relationship Manager employer: Pinnacle Infotech

Pinnacle is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the Engineering and Construction industry. With over 30 years of experience, we provide our employees with ample growth opportunities through continuous training and exposure to global projects, all while being based in the vibrant city of London. Our commitment to employee well-being is reflected in our supportive environment, competitive benefits, and the chance to work alongside a diverse team of over 3,000 BIM professionals dedicated to delivering excellence.
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Contact Detail:

Pinnacle Infotech Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ACS Relationship Manager

✨Tip Number 1

Familiarise yourself with BIM and the engineering and construction industry. Understanding the latest trends and technologies in Building Information Modelling will help you engage more effectively with potential clients and demonstrate your expertise during interviews.

✨Tip Number 2

Network within the industry by attending relevant trade shows, conferences, and professional associations. This will not only help you meet potential employers but also give you insights into client needs and expectations, which is crucial for a Relationship Manager role.

✨Tip Number 3

Develop your communication skills, both verbal and written. As a Relationship Manager, you'll need to convey complex information clearly to clients and collaborate with production teams, so practice articulating your thoughts and ideas effectively.

✨Tip Number 4

Gain experience with CRM tools like Salesforce. Familiarity with these systems will not only streamline your workflow but also show potential employers that you're organised and capable of managing customer accounts efficiently.

We think you need these skills to ace ACS Relationship Manager

BIM Knowledge
Constructability Understanding
Effective Communication Skills
Client Relationship Management
Sales Acumen
Accountability and Ownership
Time Management
CRM Software Proficiency (Salesforce)
Presentation Skills
Negotiation Skills
Problem-Solving Skills
Networking Skills
Attention to Detail
Project Coordination

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of an ACS Relationship Manager. Familiarise yourself with the key requirements such as BIM knowledge, effective communication, and client acumen.

Tailor Your CV: Customise your CV to highlight relevant experience in engineering, construction, or sales. Emphasise your knowledge of BIM and any previous roles that required strong client management skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to manage client relationships and your understanding of the AEC industry.

Highlight Communication Skills: Since effective communication is crucial for this role, ensure that your application reflects your verbal and written communication skills. Provide examples of how you've successfully communicated with clients or teams in the past.

How to prepare for a job interview at Pinnacle Infotech

✨Showcase Your BIM Knowledge

Make sure to brush up on your knowledge of Building Information Modelling (BIM) and constructability. Be prepared to discuss specific projects where you've applied this knowledge, as it will demonstrate your expertise and relevance to the role.

✨Demonstrate Effective Communication Skills

Since effective communication is crucial for this position, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with clients or teams in the past, especially in challenging situations.

✨Highlight Client Acumen

Be ready to discuss your experience in managing client relationships. Share instances where you've nurtured existing accounts or successfully onboarded new clients, showcasing your ability to understand and meet client needs.

✨Prepare for Sales Discussions

Even though sales knowledge is preferable, it's important to show your understanding of the sales process. Think of examples where you've identified opportunities or contributed to sales strategies, as this will highlight your proactive approach.

ACS Relationship Manager
Pinnacle Infotech
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  • ACS Relationship Manager

    Kingston upon Hull
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-03-28

  • P

    Pinnacle Infotech

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