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- Tasks: Engage with clients, manage accounts, and ensure smooth communication between teams.
- Company: Join Pinnacle, a leading BIM service provider with over 30 years of experience in the AEC industry.
- Benefits: Enjoy flexible working hours and opportunities for travel across the UK.
- Why this job: Be part of a dynamic team that values innovation and client relationships in a global setting.
- Qualifications: Knowledge of BIM, effective communication skills, and a proactive attitude are essential.
- Other info: Candidates must be UK citizens or permanent residents.
The predicted salary is between 36000 - 60000 £ per year.
Must be a citizen of UK or permanent resident.
About Pinnacle: Pinnacle is a leading BIM service provider offering innovative BIM Engineering & Consulting solutions to Architecture, Engineering & Construction (AEC) firms worldwide. We have more than 3,000 BIM professionals across different time zones, with global delivery centres in India, USA, UK, UAE, Germany, Singapore, and Switzerland offering quick turnarounds on complex projects.
Requirements:
- Proper Constructability and BIM (Building Information Modelling) knowledge
- Code Knowledge
- Effective Communication
- Client Acumen is essential in this role
- Sales Knowledge is preferable
- Should be accountable/responsible and take ownership of the work
- Time Flexibility: To allow good overlap with the India Team
Role & Responsibility:
- Regular travelling throughout the UK/ROI for meetings with clients & prospects
- The Relationship Manager will be responsible for onboarding new clients and nurturing existing clients to grow the account
- Work closely with the presales team in India and UK Regional Head
- Present Pinnacle Infotech to prospects and clients, explain the process, documentation and understand expectations
- Follow-up on emails and meetings to ensure clear communication
- Speak to clients regularly and provide feedback to the production team
- Attend kick-off meetings, coordination meetings and weekly review meetings
- Manage all assigned customer accounts from CRM Tool i.e. Salesforce
- Make calls to customers for new opportunities
- Call the client after proposal submission to ensure scope is met and address any questions
- Follow up to check proposal status and keep the estimation/BD team informed
- Get cross references and partner information from other trades
- Represent the company at trade shows, conferences and professional associations
- Ensure onboarding of new clients and bridge the gap between client and production team
- Build relations with clients and monitor upcoming projects and projections
- Support the production team to understand client requirements and specifications
- Maintain a high level of verbal and written communication between customer and production team
- Demonstrate a sense of pride and adhere to high standards and quality personally and in their work product and services
Interested candidates, please share your resumes and portfolio at psaha@pinnacleinfotech.com.
ACS Relationship Manager employer: Pinnacle Infotech
Contact Detail:
Pinnacle Infotech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ACS Relationship Manager
✨Tip Number 1
Familiarise yourself with BIM and the engineering and construction industry. Understanding the latest trends and technologies in BIM will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the AEC sector, especially those who work with BIM. Attend industry events, webinars, or local meetups to build connections that could lead to referrals or insider information about the job.
✨Tip Number 3
Prepare to discuss your client management experiences in detail. Be ready to share specific examples of how you've successfully nurtured client relationships and handled challenges, as this is crucial for the Relationship Manager role.
✨Tip Number 4
Research Pinnacle Infotech thoroughly. Understand their services, recent projects, and company culture. This knowledge will help you tailor your conversations and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace ACS Relationship Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of an ACS Relationship Manager. Familiarise yourself with the key skills required, such as BIM knowledge, effective communication, and client acumen.
Tailor Your CV: Customise your CV to highlight relevant experience in engineering, construction, or sales. Emphasise your knowledge of BIM and any previous roles that involved client management or relationship building.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to manage client relationships and your understanding of the AEC industry.
Highlight Communication Skills: Since effective communication is crucial for this role, ensure you provide examples of how you've successfully communicated with clients or teams in the past. This could be through project management, presentations, or regular updates.
How to prepare for a job interview at Pinnacle Infotech
✨Showcase Your BIM Knowledge
Make sure to brush up on your understanding of Building Information Modelling (BIM) and constructability. Be prepared to discuss specific projects where you've applied this knowledge, as it will demonstrate your expertise and relevance to the role.
✨Demonstrate Effective Communication Skills
Since effective communication is crucial for this position, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with clients or teams in the past, especially in challenging situations.
✨Highlight Client Acumen
Be ready to discuss your experience in managing client relationships. Share instances where you've nurtured existing accounts or onboarded new clients, showcasing your ability to understand and meet their needs.
✨Prepare for Sales Discussions
Even though sales knowledge is preferable, it's important to show your willingness to learn. Familiarise yourself with basic sales concepts and be prepared to discuss how you can contribute to the growth of client accounts.
