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- Tasks: Join our team as a Sales Assistant, helping customers and supporting your local community.
- Company: H&T is the UK's largest pawnbroker with over 125 years of community-focused service.
- Benefits: Enjoy 25% off jewellery, flexible holidays, and a chance to earn up to £2k bonus annually.
- Why this job: Be part of a diverse team that values growth, customer service, and community impact.
- Qualifications: Excellent communication skills and a passion for customer service are essential.
- Other info: Saturday work is required; multilingual skills are a bonus but not necessary.
Work in a team who love what they do and help make H&T a leading retailer and first choice for Financial Services, while supporting your local community. Enjoy a culture that encourages its colleagues, embraces diversity and supports its local communities. Plus, 25% discount on jewellery and watches.
Job Type: Part Time - 22.5 Hours
Salary: £11.79 per hour
Location: Stockton
The chance to earn up to £2k discretionary bonus over each year pro rated.
ABOUT US – MORE THAN MEETS THE EYE
Pawnbroking may not be at the top of everyone’s list for their next career move. But, perceptions can be deceiving and there’s a lot more to us than meets the eye. We’ve been around for a long time (over 125 years) and have built a reputation as a community based financial services provider. In fact, we are the largest pawnbroker in the UK. We’re also a major high street retailer with a presence in over 270 high streets and are growing our e-commerce and social commerce focus. We offer exciting challenges and the ability to build your career in a supportive environment that encourages growth and embraces diverse thinking.
ABOUT YOU
- Have excellent communication skills and be fluent in English.
- Enjoy working in a busy environment and be keen to progress.
- Be passionate about great customer service.
- Be flexible – Saturday working will be required.
- If you are multilingual this is an added bonus but not a requirement.
WHAT WE PROMISE YOU
We promise to invest in you, to help you advance your career and be part of a team that makes a difference to the communities we work in. Everyone who joins us benefits from:
- Salary increment on successful completion of training.
- The opportunity to earn up to £2k discretionary bonus over each year pro rated.
- 30 days pro rated holidays (Including bank holidays and increasing with length of service) and the flexibility to buy and sell days.
- Up to 25% discount on our amazing range of new and pre-loved jewellery and watches.
- Pension and life assurance.
- A training package designed for you.
- An annual loan for your parking permit or season ticket to help your commute to work.
- The option to take part in our cycle to work scheme.
- The chance to be involved in our charity partnership with Fareshare UK.
- London weighting is offered for stores inside of the M25.
WE CELEBRATE YOU!
We believe it’s the uniqueness of our people which sets us apart. We celebrate that our teams are made up of colleagues from all cultures, backgrounds and walks of life. We welcome diverse experiences. We have an open mind to everything we do and value people who think differently and embrace change.
Sales Assistant - Part Time - Stockton - 22.5 Hours employer: H&T Pawnbrokers
Contact Detail:
H&T Pawnbrokers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Part Time - Stockton - 22.5 Hours
✨Tip Number 1
Familiarise yourself with H&T's values and community involvement. When you understand their commitment to supporting local communities, you can tailor your conversations during interviews to show how your own values align with theirs.
✨Tip Number 2
Highlight your customer service experience in any interactions you have with the team. Since they are passionate about great customer service, sharing specific examples of how you've excelled in this area can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours, especially on Saturdays. Showing that you're willing to adapt to their scheduling needs demonstrates your commitment to the role and the team.
✨Tip Number 4
If you have any multilingual skills, make sure to mention them during your discussions. While it's not a requirement, being able to communicate in multiple languages can be a valuable asset in a diverse retail environment.
We think you need these skills to ace Sales Assistant - Part Time - Stockton - 22.5 Hours
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with H&T's values and community focus. Highlight your alignment with their commitment to diversity and customer service in your application.
Tailor Your CV: Make sure your CV reflects your communication skills and experience in busy environments. Emphasise any previous roles in customer service or retail to demonstrate your suitability for the Sales Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your eagerness to contribute to the team. Mention your flexibility regarding working hours, especially on Saturdays, as this is a requirement.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at H&T Pawnbrokers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with the company's values.
✨Demonstrate Team Spirit
Since the role involves working in a team, highlight your ability to collaborate effectively. Discuss past experiences where you contributed to a team's success or helped resolve conflicts, showcasing your teamwork skills.
✨Be Prepared for a Busy Environment
The job requires working in a fast-paced setting, so be ready to discuss how you handle pressure and multitask. Provide examples of situations where you've thrived in busy environments, which will show that you're a good fit for the role.
✨Embrace Diversity and Change
The company values diverse thinking and adaptability. Be prepared to talk about your experiences with diverse teams or how you've adapted to change in the workplace. This will demonstrate that you align with their culture and are open to new ideas.
