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Customer Service Advisor – Newcastle (Contract to Perm)
We are hiring Customer Service Advisors to join a well-established and renowned organization based in Newcastle. This is a full-time, work-from-office role with strong potential to convert to a permanent position.
- Job Title: Customer Service Advisor
- Location: Newcastle (On-site)
- Employment Type: Full-time | Contract to Permanent
- Working Hours: 37.5 hours per week (7.5 hours/day)
- Shifts: Flexible shifts and week-offs, including weekends
- Training: 2–3 weeks paid training provided
Key Responsibilities
- Handle customer contacts promptly and professionally via phone and/or digital channels
- Accurately log and validate all customer interactions using the case/call logging system
- Resolve customer queries efficiently using relevant tools and internal systems
- Deliver a positive customer experience while meeting service standards
What’s in it for you?
- Opportunity to work with a reputed organization
- Structured training and ongoing support
- Clear path from contract to permanent employment
Interested candidates are encouraged to apply now.
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Customer Service Advisor employer: Russell Tobin
Join a dynamic team at one of the UK's leading financial service providers, where you'll enjoy a supportive work environment that fosters career growth and development. Our Newcastle office offers a vibrant and modern workplace, comprehensive training, and a competitive salary package, making it an excellent choice for those looking to make a meaningful impact in customer service. With a focus on employee well-being and a commitment to quality service, we are dedicated to helping you thrive in your career.
Contact Detail:
Russell Tobin Recruiting Team
