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- Tasks: Support daily library operations and assist learners with digital skills.
- Company: Join a vibrant learning hub in Rotherham dedicated to supporting education.
- Benefits: Enjoy a competitive salary and the chance to make a difference in learners' lives.
- Why this job: Be part of a friendly team that values communication and fosters a positive learning environment.
- Qualifications: Customer service experience and basic digital literacy are essential.
- Other info: This is a full-time, 6-month contract with immediate start.
Location: Rotherham, S65
Hours: Full time, 6 Month Contract
Salary: £15-£18 per hour
Start Immediately.
Role Overview: We are seeking a friendly and organised Library & Digital Assistant to support daily operations and provide excellent service to learners and staff. Candidate must have customer service/admin experience.
Key Responsibilities:
- Assist at the front desk, including signing out resources.
- Help learners with digital skills, such as using Google tools.
- Support in resetting passwords and basic technical assistance.
- Ensure the Learning Hub is tidy and well-organized.
Requirements:
- Good communication and interpersonal skills.
- Basic digital literacy and experience using common digital tools.
- Ability to multitask and maintain a welcoming environment.
Join us to help create a positive and supportive learning experience!
Job Type: Fixed term contract
Library & Digital Assistant employer: The Jeya Group
Contact Detail:
The Jeya Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library & Digital Assistant
✨Tip Number 1
Familiarise yourself with the specific digital tools mentioned in the job description, like Google tools. Being able to demonstrate your proficiency during an interview can set you apart from other candidates.
✨Tip Number 2
Highlight any previous customer service experience you have by preparing examples of how you've successfully assisted customers or resolved issues. This will show that you can provide excellent service to learners and staff.
✨Tip Number 3
Practice your communication skills by engaging in conversations with friends or family about digital literacy topics. This will help you feel more confident when discussing these skills with potential employers.
✨Tip Number 4
Visit the library or learning hub in Rotherham if possible, and observe how they operate. This will give you insights into their environment and allow you to tailor your approach to fit their culture.
We think you need these skills to ace Library & Digital Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service and administrative experience. Emphasise any roles where you assisted in a front desk capacity or provided technical support.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and your ability to create a welcoming environment. Mention specific examples of how you've helped others with digital skills or resolved issues.
Highlight Digital Skills: In your application, clearly outline your digital literacy. Include any experience with Google tools or similar platforms, as well as your ability to assist others with technology.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Jeya Group
✨Showcase Your Customer Service Skills
Since the role requires strong customer service experience, be prepared to share specific examples of how you've successfully assisted customers in the past. Highlight your ability to handle inquiries and resolve issues effectively.
✨Demonstrate Digital Literacy
Familiarise yourself with common digital tools, especially Google applications, as you'll be assisting learners with these. Be ready to discuss your experience with technology and how you can help others improve their digital skills.
✨Emphasise Organisational Skills
The role involves maintaining a tidy and well-organised Learning Hub. Share examples of how you've managed tasks or projects efficiently in previous roles, showcasing your ability to multitask and keep things in order.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the library's operations and how you can contribute. This demonstrates your enthusiasm for the role and helps you understand what will be expected of you.
