At a Glance
- Tasks: Join a dynamic team solving tech puzzles for Microsoft-based technologies.
- Company: Work with a top UK Gold Partner, recognised for outstanding service and employee satisfaction.
- Benefits: Enjoy hybrid working, a 9-day fortnight, competitive salary, and excellent holiday allowance.
- Why this job: Be part of a supportive culture that encourages creativity and career development.
- Qualifications: Strong troubleshooting skills and experience with Power Platform, Dynamics 365, and Azure.
- Other info: Opportunity to specialise in various Microsoft technologies and work with MVPs.
The predicted salary is between 28000 - 36000 £ per year.
We are working with one of Microsoft's leading Gold Partners in the UK, who have received multiple awards from Microsoft on the delivery of their services, along with being listed as one of the top 20 companies to work for in the UK!
It is our client's mission to deliver an outstanding service to customers and make sure that they are ready for the ever-changing technological advancements in the world. Our client is looking for self-starting and creative individuals, who want to join an organisation that supports their career development, whilst encouraging new ideas and strategies.
What's in it for you:
- Salary: £35k - £45k
- Hybrid working
- You will be working for one of the top 20 places to work in the UK
- 9 day working fortnight (you get every other Friday off!)
- Excellent holiday allowance
- Competitive salary
- The opportunity to work with multiple Microsoft MVPs
- Strong internal career progression
Position Overview:
This opportunity will see you join our client's Microsoft Technical Support Team. You will join a team of passionate techies who love troubleshooting and solving technical puzzles for customers across Microsoft based technology. This is an excellent opportunity to become a specialist across Microsoft based technologies and have the career path available to specialise within the many areas of Microsoft!
What we are looking for:
- Strong technical troubleshooting skills, with the desire to keep learning and developing your technical and softer support skills.
- Excellent prioritisation skills and can demonstrate the ability to prioritise and handle multiple technical cases at once.
- Loves working with customers and has a natural ability to want to go above and beyond to help our customers.
- Experience working with Power Platform including:
- Power Apps with Canvas & Model Driven Apps
- Power BI
- Power Automate
Ready to Apply?!
If you are reading this advert and thinking 'That's me!', then we want to hear from you! So, why are you still reading? APPLY NOW!
Power Platform Support Engineer employer: 714188
Contact Detail:
714188 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Power Platform Support Engineer
✨Tip Number 1
Familiarise yourself with the Power Platform tools, especially Power Apps, Power BI, and Power Automate. Being able to discuss specific features or recent updates during your interview will show your genuine interest and expertise.
✨Tip Number 2
Brush up on your troubleshooting skills by practising common technical issues related to Microsoft technologies. You might be asked to solve a problem on the spot, so being prepared can really set you apart from other candidates.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've gone above and beyond for clients in previous roles. This will demonstrate your commitment to providing excellent support, which is crucial for this position.
✨Tip Number 4
Network with professionals in the Microsoft ecosystem, especially those who are MVPs or work with Power Platform. Engaging with them on platforms like LinkedIn can provide insights and potentially valuable connections that may help you land the job.
We think you need these skills to ace Power Platform Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical troubleshooting skills and experience with Power Platform, Dynamics 365, and Azure DevOps. Use specific examples to demonstrate your ability to handle multiple technical cases.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their mission of delivering outstanding service and your desire to keep learning and developing in the tech field.
Showcase Customer Service Skills: Emphasise your natural ability to work with customers and go above and beyond to help them. Provide examples of past experiences where you successfully resolved customer issues or improved their experience.
Highlight Continuous Learning: Mention any relevant certifications or courses you've completed related to Microsoft technologies, Power Platform, or troubleshooting. This shows your commitment to professional development and aligns with the company's values.
How to prepare for a job interview at 714188
✨Showcase Your Technical Skills
Make sure to highlight your experience with Power Platform, including Power Apps, Power BI, and Power Automate. Be prepared to discuss specific projects or challenges you've faced and how you resolved them.
✨Demonstrate Problem-Solving Abilities
Since the role involves troubleshooting, be ready to walk through your thought process when solving technical issues. Use examples from your past experiences to illustrate how you approach problems and find solutions.
✨Emphasise Customer Service Skills
This position requires a strong focus on customer satisfaction. Share examples of how you've gone above and beyond for customers in previous roles, and express your passion for helping others.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your prioritisation skills and ability to handle multiple cases. Practice articulating how you would manage competing priorities while maintaining high-quality support.