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- Tasks: Join our team as a Cargo Agent, handling imports and exports daily.
- Company: Be part of a growing company at Heathrow, specializing in cargo operations.
- Benefits: Enjoy a unique 4 on 4 off work schedule with diverse tasks.
- Why this job: Gain valuable experience in cargo operations while working with exciting shipments.
- Qualifications: Previous import/export and cargo experience is essential; good admin and customer service skills required.
- Other info: Must pass a full employment check and provide up-to-date right to work documents.
The predicted salary is between 28800 - 43200 £ per year.
My clients seeking an experienced CARGO OPERATIONS CLERK to join their growing team based at Heathrow. Duties would include: Dealing with both imports and exports Liaising with customers on a daily basis Handling specialist shipments including DG, high valuable, radioactive and live animals Ensuring all documentation is correct and completed with each shipment Liaising with the warehouse staff / drivers Working on reception when needed Skills required: Previous import/export experience Cargo or freight forwarding experience is essential PC literate Good admin skills Import/ export knowledge Good customer service skills Working hours: 4 on 4 off; 2days – 0700-1900 2nights 1900-0700 Successful candidates will have a full 5 year employment check carried out to CAA standards, a criminal record check and all right to work documents must be supplied and up to date. …
CARGO AGENT employer: Heathrow Personnel
Contact Detail:
Heathrow Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CARGO AGENT
✨Tip Number 1
Familiarize yourself with the specific regulations and documentation required for handling imports and exports, especially for specialist shipments like dangerous goods or live animals. This knowledge will not only boost your confidence but also demonstrate your expertise during the interview.
✨Tip Number 2
Highlight any previous experience you have in cargo operations or freight forwarding. Be prepared to discuss specific scenarios where you successfully managed shipments or resolved issues, as this will show your practical understanding of the role.
✨Tip Number 3
Since customer service is a key part of this role, think of examples from your past work where you provided excellent service or handled difficult situations with clients. This will help you stand out as a candidate who can effectively liaise with customers.
✨Tip Number 4
Make sure you are comfortable with the working hours mentioned in the job description. Being able to express your flexibility and willingness to work the specified shifts can be a significant advantage during the selection process.
We think you need these skills to ace CARGO AGENT
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous import/export experience and any cargo or freight forwarding roles you've held. Use specific examples to demonstrate your skills in handling specialist shipments.
Showcase Customer Service Skills: Since the role involves liaising with customers daily, highlight your customer service skills. Provide examples of how you've successfully managed customer interactions in past positions.
Detail Your Administrative Skills: Given the importance of documentation in this role, detail your administrative skills. Mention any relevant software you are proficient in and how you ensure accuracy in documentation.
Prepare for Background Checks: Be ready to provide all necessary documents for the full 5-year employment check and criminal record check. Ensure that your right to work documents are up to date and easily accessible.
How to prepare for a job interview at Heathrow Personnel
✨Show Your Import/Export Knowledge
Be prepared to discuss your previous experience with imports and exports. Highlight specific examples where you successfully managed shipments, dealt with documentation, or resolved issues related to cargo operations.
✨Demonstrate Customer Service Skills
Since the role involves liaising with customers daily, be ready to share instances where you provided excellent customer service. Emphasize your ability to communicate effectively and handle customer inquiries or complaints.
✨Familiarize Yourself with Cargo Regulations
Understand the regulations surrounding specialist shipments, such as dangerous goods or live animals. Being knowledgeable about these areas will show that you are serious about safety and compliance in cargo operations.
✨Highlight Your Administrative Skills
Discuss your proficiency with PC applications and any relevant software used in cargo operations. Mention your organizational skills and how you ensure accuracy in documentation, which is crucial for this role.
