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- Tasks: Lead a team to deliver top-notch customer service and maintain store standards.
- Company: Join Jollyes, a fun and pet-loving retail brand dedicated to responsible pet ownership.
- Benefits: Enjoy 30% off products, employee rewards, and 29 days paid leave!
- Why this job: Be part of a vibrant team, mentor others, and make a real impact in a fast-paced environment.
- Qualifications: Previous leadership experience in retail and a passion for pets and people are essential.
- Other info: Flexible hours required, including evenings and weekends; uniform provided.
Retail Supervisor – Jollyes The Pet People – Chichester. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents, lead your team and build a grrrreat career with Jollyes. Following exciting recent growth, we’re looking for a talented individual to be a Supervisor in our Chichester store. This is a fantastic opportunity to join a company voted top Pet Retailer of the Year 2023 by the Pet Industry Federation and included in the Sunday Times ‘ Best Places to Work ‘ list. So, what’s in it for you? The Benefits: Competitive pay rate of £11.92 per hour. 30% colleague discount scheme ‘Treats’ Employee reward scheme (800+ retailer discounts & perks) ‘We Care’ Employee assistance programme (medical & wellbeing services) 29 days paid annual leave including bank/statutory holidays. Additional holiday awards for weddings & civil partnerships, new pet’s 1st day, long service, and your birthday off! Uniform provided. Workplace pension scheme. Free car parking Cycle2Work scheme – up to 47% off a new bike and accessories with Halfords Retail Trust membership for lots of wellbeing, financial and counselling support What do we need from you? Your role as a Su…
Supervisor employer: Jollyes The Pet People
Contact Detail:
Jollyes The Pet People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Show your passion for pets and customer service during your interactions. Whether it's in a casual conversation or during an interview, let your love for animals shine through. This will resonate with the values of the Jollyes brand.
✨Tip Number 2
Highlight any previous leadership experience you have, especially in retail or customer-facing roles. Share specific examples of how you've successfully guided a team or improved customer satisfaction in past positions.
✨Tip Number 3
Be prepared to discuss how you handle fast-paced environments. Think of examples where you've thrived under pressure, maintained high standards, and ensured excellent customer service, as this is crucial for the Supervisor role.
✨Tip Number 4
Demonstrate your flexibility and willingness to work varied shifts. Mention your availability for evenings and weekends, as this shows you're ready to meet the demands of the store's operating hours.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Supervisor position. Highlight key responsibilities such as customer service, team leadership, and store presentation to tailor your application.
Showcase Relevant Experience: In your CV and cover letter, emphasize any previous experience in retail or customer-facing roles. Mention specific examples where you demonstrated leadership, exceptional customer service, or a hands-on approach.
Align with Company Values: Jollyes values being Genuine, Wise, Focused, Eager, and Together. Reflect these values in your application by providing examples of how you embody them in your work and interactions.
Highlight Flexibility: Since the role requires flexibility with shifts, make sure to mention your availability in your application. Clearly state that you are open to working evenings and weekends as needed.
How to prepare for a job interview at Jollyes The Pet People
✨Show Your Customer Service Skills
Since the role emphasizes exceptional customer service, be prepared to share specific examples of how you've provided outstanding service in previous positions. Highlight your ability to handle difficult situations and ensure customer satisfaction.
✨Demonstrate Leadership Experience
As a Supervisor, you'll need to lead a team effectively. Discuss your past leadership experiences, focusing on how you mentored or guided team members to achieve their potential. Be ready to explain your leadership style and how it aligns with the company's values.
✨Emphasize Flexibility and Adaptability
The job requires a high level of flexibility due to varying shifts. Make sure to express your willingness to work evenings and weekends, and provide examples of how you've successfully adapted to changing schedules or fast-paced environments in the past.
✨Connect with the Brand Values
Familiarize yourself with Jollyes' brand values: Genuine, Wise, Focused, Eager, Together. During the interview, relate your personal values and experiences to these principles, demonstrating that you are not only a fit for the role but also for the company culture.
