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- Tasks: Lead sales and customer service as a Spares Manager in a dynamic branch team.
- Company: Join City Plumbing, a leader in quality plumbing and heating products.
- Benefits: Enjoy bonuses, discounts, flexible working, and mental health support.
- Why this job: Be part of an inclusive culture that values your individuality and success.
- Qualifications: Knowledge of heating spares is essential; enthusiasm and ambition are key.
- Other info: We celebrate diversity and encourage everyone to bring their true selves to work.
The predicted salary is between 28800 - 43200 £ per year.
#NotAsparePart
Come and join us as a results driven Spares Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team.
The role:
As a Spares Manager, youll be committed to delivering an outstanding level of service, and youll be professional, driven and enthusiastic. The Spares Manager role is part of the wider branch team, and the key to success will be customer service – building rapport and strong relationships with new and existing customers. Youll naturally promote and embrace our inclusive team environment and were sure youll have some fun along the way!
Key Responsibilities:
- Business planning to achieve and exceed sales targets
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Creatively attracting and securing new customers and business into the branch
- Assisting with the general duties within the branch and providing a specialist Spares point of contact to customers
- Interpreting data and managing initiatives to drive efficiency and profit, including KPI information
You:
As a Spares Manager, you\’ll have sound knowledge of heating spares product and materials, you will play a crucial role in growing our existing business whilst attracting new customers by outshining the competition. You will have the ability to work on your own initiative with a minimum of supervision. This role is extremely varied allowing you to gain extensive product knowledge and experience. Ideally you will have previous experience in the spares industry, but more importantly, you will have the right attitude and enthusiasm with ambition to take ownership of your own success.
Us:
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! Were proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and were super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
#BelongWithUs
Were passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We dont want you to fit our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spares Manager
✨Tip Number 1
Familiarise yourself with the heating spares industry. Understanding the products and materials will not only boost your confidence but also help you engage effectively with customers, showcasing your expertise.
✨Tip Number 2
Network within the industry. Attend relevant events or join online forums to connect with professionals in the spares sector. Building relationships can lead to valuable insights and potential job leads.
✨Tip Number 3
Demonstrate your customer service skills during any interactions. Since the role emphasises building rapport with customers, showing your enthusiasm for providing excellent service can set you apart from other candidates.
✨Tip Number 4
Research City Plumbing's values and culture. Aligning your personal values with theirs can help you articulate why you're a great fit for the team, making your application more compelling.
We think you need these skills to ace Spares Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the spares industry, particularly any roles that involved customer service or sales. Use keywords from the job description to demonstrate your fit for the Spares Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've exceeded sales targets or built strong customer relationships in previous positions.
Showcase Your Knowledge: In your application, emphasise your knowledge of heating spares products and materials. This could be through specific achievements or experiences that demonstrate your expertise in the field.
Highlight Your Team Spirit: Since the role involves being part of a branch team, mention any experiences where you contributed to a team environment. Discuss how you promote inclusivity and collaboration in your work.
How to prepare for a job interview at City Plumbing
✨Know Your Products
As a Spares Manager, having a solid understanding of heating spares products is crucial. Brush up on the latest products and materials in the industry to demonstrate your expertise during the interview.
✨Showcase Your Customer Service Skills
Customer service is key in this role. Prepare examples of how you've built strong relationships with customers in the past, and be ready to discuss how you would maintain high standards and create a loyal customer base.
✨Demonstrate Your Initiative
This position requires someone who can work independently. Be prepared to share instances where you've taken initiative in previous roles, especially in driving sales or improving efficiency.
✨Embrace the Company Culture
City Plumbing values an inclusive environment. Familiarise yourself with their culture and be ready to discuss how you can contribute to a positive team atmosphere while having fun at work.
