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- Tasks: Manage high-value client accounts and serve as the main contact for technical teams.
- Company: Join a top Manchester agency known for creating exceptional websites and digital experiences.
- Benefits: Enjoy a competitive salary, flexible remote work options, and a supportive team environment.
- Why this job: Be part of a dynamic team delivering impactful digital solutions while growing your skills.
- Qualifications: Experience in account management with strong technical knowledge of website projects required.
- Other info: Only UK residents will be considered for this position.
The predicted salary is between 28000 - 42000 £ per year.
Job Title: Technical Account Manager Location: Manchester (Fully Remote or Hybrid) Salary: £35,000 Type: Full-time Industry: Digital Agency (Website and Builds) About the Agency: Favourite People are working with a brilliant Manchester-based agency that specialises in creating exceptional websites and digital experiences. This agency prides itself on delivering top-notch solutions that drive results and enhance user engagement. Role Overview: The agency is seeking a talented Technical Account Manager to join their dynamic team. In this role, the successful candidate will manage high-value accounts and work autonomously, serving as the primary point of contact between clients and the technical teams. Key Responsibilities: Act as the primary liaison for clients, building and maintaining strong relationships to ensure satisfaction and effective communication. Manage client accounts, understanding their goals and advising on technical solutions. Collaborate with technical teams to deliver projects on time and within budget, ensuring all client requirements are met. Provide ongoing support and training to clients on the agency’s products and services. Troubleshoot and resolve technical issues, acting as a trusted advisor for clients’ website-related needs. Monitor account performance and deliver regular reports to clients, highlighting key metrics and areas for improvement. Stay up-to-date with industry trends and best practices to offer relevant insights to clients. Requirements: Proven experience in account management in a digital agency setting, particularly with website projects. Strong technical understanding of website builds and digital technologies. Excellent communication and interpersonal skills, with the ability to build rapport with clients. Strong problem-solving abilities and a detail-oriented approach to account management. Ability to manage multiple projects and client accounts simultaneously. Only UK residents will be considered for this position. What the Agency Offers: Competitive salary of £35,000. Flexible working arrangements: fully remote or hybrid options available. A supportive and collaborative team environment. Opportunities for professional development and training. How to Apply: If you are a motivated individual with a passion for technology and client relations, Favourite People would love to hear from you! Please send your CV to andrea@favouritepeople.co.uk Join this outstanding Manchester-based agency and help deliver exceptional digital experiences for high-value clients!
Technical Account Manager - Agency - £35,000 employer: Favourite People
Contact Detail:
Favourite People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager - Agency - £35,000
✨Tip Number 1
Make sure to research the agency's recent projects and case studies. Understanding their work will help you speak confidently about how your skills can contribute to their success during any discussions.
✨Tip Number 2
Network with current or former employees of the agency on platforms like LinkedIn. They can provide valuable insights into the company culture and what they look for in a Technical Account Manager.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully managed client accounts or resolved technical issues. This will demonstrate your problem-solving abilities and relevant experience.
✨Tip Number 4
Stay updated on the latest trends in digital technology and website development. Being knowledgeable about industry advancements will show your commitment to providing clients with the best solutions.
We think you need these skills to ace Technical Account Manager - Agency - £35,000
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management within a digital agency. Emphasize your technical understanding of website builds and any specific projects that showcase your skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for technology and client relations. Mention specific examples of how you've successfully managed client accounts and resolved technical issues in the past.
Showcase Communication Skills: In your application, demonstrate your excellent communication and interpersonal skills. Provide examples of how you've built strong relationships with clients and collaborated with technical teams.
Highlight Problem-Solving Abilities: Include instances where you've effectively troubleshot and resolved technical issues for clients. This will show your potential employer that you can act as a trusted advisor for their clients' needs.
How to prepare for a job interview at Favourite People
✨Understand the Agency's Values
Before your interview, take some time to research the agency's mission and values. This will help you align your answers with what they prioritize, showing that you're a good cultural fit.
✨Showcase Your Technical Knowledge
Be prepared to discuss your technical understanding of website builds and digital technologies. Highlight specific projects you've worked on and how your expertise can benefit their clients.
✨Demonstrate Relationship-Building Skills
Since the role involves managing client accounts, be ready to share examples of how you've successfully built and maintained relationships in previous positions. This will illustrate your ability to act as a trusted advisor.
✨Prepare for Problem-Solving Scenarios
Think of instances where you've had to troubleshoot technical issues or manage multiple projects simultaneously. Be ready to discuss your approach and the outcomes, as this will showcase your problem-solving abilities.
