Motor Claims Handler

Manchester Full-Time 23200 - 29000 £ / year (est.) No home office possible

Motor Claims Handler

Bolton Monday-Friday, 9am-5pm (Office-Based)
Salary: Up to 28,000 + Bonus + Excellent Benefits

Are you an experienced Motor Claims professional looking to take the next step in your career? Join a forward-thinking organisation within the Motor Fleet FNOL Department, where you\’ll play a key role in supporting customers and managing claims efficiently and empathetically.

As a Motor Claims Handler, you\’ll be part of a collaborative team, handling customer queries over the phone and ensuring each claim is managed with professionalism, integrity, and care. This is an excellent opportunity to build on your experience and develop your expertise within a supportive environment.

What You\’ll Be Doing

Managing your own portfolio of motor claims from FNOL (First Notification of Loss) through to the hire process, providing accurate and timely updates to customers.
Recommending and implementing the most effective claims management strategies, including MOJ, Credit Hire, and application of current case law to achieve cost-effective settlements.
Continuously reviewing and improving claims handling processes to maximise efficiency and deliver excellent business outcomes.
Building strong, trust-based relationships with customers and colleagues by delivering outstanding service and communication.

What We\’re Looking For

Previous experience within motor claims handling (FNOL or end-to-end claims management).
Strong communication and relationship-building skills.
A customer-first mindset with a proactive and solution-driven approach.
Team player attitude and attention to detail.

What\’s In It for You

Competitive salary – up to 28,000 per year
Annual company & performance-based bonus
Contributory pension scheme
25 days\’ annual leave + Bank Holidays
Employee discounts & perks
Gym benefits and wellbeing initiatives

If you\’re ready to take the next step in your claims career and join a team that values growth, teamwork, and excellence –

Click APPLY today!

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Motor Claims Handler employer: MPJ Recruitment Ltd

Join a dynamic team as a Motor Claims Handler in Manchester, where your expertise will be valued and your career can flourish. With a competitive salary, generous annual leave, and a supportive work culture that prioritises employee growth and customer satisfaction, this role offers a rewarding opportunity to make a real difference. Enjoy additional perks like gym benefits and employee discounts, all while working in a collaborative environment that encourages you to excel.