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- Tasks: Manage volunteers supporting victims of anti-social crime and coordinate service delivery.
- Company: Victim Support Scotland empowers those affected by crime, providing free and confidential support.
- Benefits: Enjoy 39 days annual leave, health cash plan, pension, and employee development opportunities.
- Why this job: Make a real difference in people's lives while working in a compassionate and inclusive environment.
- Qualifications: Experience in a similar role, leadership skills, and a clean driving licence required.
- Other info: Flexible working hours and travel across the West area; expenses covered.
The predicted salary is between 22700 - 30500 £ per year.
Victim Support Scotland – Empowering People Affected by Crime. We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed.
Who We Are? Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Our services are free, confidential, and tailored to individuals’ needs. Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences.
What is the role? This is an exciting opportunity to join our team as a Support Co-ordinator, working 35 hours per week. Working pattern: Monday to Friday 8am and 8pm and Saturdays between 10am to 4pm. The post holder will have the responsibility of managing volunteers who will support victims and witnesses impacted by Anti-social crime in their local area and linking in with relevant partners to provide advocacy for those impacted by ASB crime.
Primary location: Motherwell, the post holder will be supporting service delivery across the whole locality, with travel across the West area. Our service delivery model is outreach to meet the needs of people impacted by crime. Salary: £27,598.93 - £36,445.00 (Pro-rata). Salary on appointment will normally be at the lower salary point, with progression subject to review.
The postholder will be responsible for ensuring that VSS’s local service development and delivery plan is being implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers, and you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime. The postholder will be responsible for all aspects of volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.
What you’ll need to be successful: We are looking for someone who is experienced in a similar role and can evidence continuing professional development, effective leadership style, able to build confidence, motivate and improve performance and have a clean full driver licence. Someone with analytical skills who can understand, collect, analyse, report and present data. You will have the ability to challenge stereotyping, prejudice, discrimination and bias. We are looking for someone with a good working knowledge of the voluntary/charity sector and willing to be flexible in working hours and able to travel as required.
What we offer? When you work for Victim Support Scotland, your wellbeing is important to us. We offer an enhanced annual leave package of 39 days (Pro-rata), access to our free health cash plan which includes cover for you and your family across a range of benefits, including dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition, we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.
As a Disability Confident Committed employer, please advise if you require any adjustments in the application. Closing date – Monday, 7 April 2025 at 5pm. We will be able to interview as applications come in, so early applications are welcomed and encouraged.
Support Co-ordinator employer: VICTIM SUPPORT SCOTLAND
Contact Detail:
VICTIM SUPPORT SCOTLAND Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Co-ordinator
✨Tip Number 1
Familiarise yourself with the core principles of Victim Support Scotland. Understanding their values, such as being compassionate and person-centred, will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Victim Support Scotland. They can provide insights into the organisational culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Demonstrate your leadership skills by preparing examples of how you've successfully managed teams or volunteers in the past. Highlighting your ability to motivate and improve performance will resonate well with the hiring team.
✨Tip Number 4
Be ready to discuss your analytical skills and how you've used data to inform decisions in previous roles. This is crucial for the Support Co-ordinator position, so having specific examples will set you apart.
We think you need these skills to ace Support Co-ordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Support Co-ordinator position. Tailor your application to highlight how your skills and experiences align with what Victim Support Scotland is looking for.
Highlight Relevant Experience: Emphasise any previous experience in similar roles, particularly in volunteer management or support services. Use specific examples to demonstrate your leadership style and ability to motivate others.
Showcase Your Skills: Make sure to include your analytical skills and any relevant knowledge of the voluntary or charity sector. Discuss how you can collect, analyse, and present data effectively, as this is crucial for the role.
Personalise Your Application: Write a compelling cover letter that reflects your passion for supporting victims and witnesses of crime. Mention why you want to work for Victim Support Scotland and how you can contribute to their mission.
How to prepare for a job interview at VICTIM SUPPORT SCOTLAND
✨Understand the Organisation's Mission
Before your interview, take some time to research Victim Support Scotland's mission and values. Understanding their commitment to empowering victims and witnesses will help you align your answers with their core principles during the interview.
✨Showcase Your Leadership Skills
As a Support Co-ordinator, you'll be managing volunteers. Be prepared to discuss your leadership style and provide examples of how you've motivated and improved performance in previous roles. Highlight any experience you have in training or supporting others.
✨Demonstrate Analytical Abilities
The role requires strong analytical skills. Be ready to discuss how you've collected, analysed, and presented data in past positions. Consider bringing examples of reports or presentations you've created that demonstrate your ability to interpret data effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle challenging situations, especially those involving victims of crime. Think about scenarios where you've had to challenge bias or discrimination, and prepare to explain how you approached these situations.
