At a Glance
- Tasks: As a Housing Officer, you'll provide excellent customer service and manage housing issues effectively.
- Company: Rocasa Consulting is dedicated to improving housing solutions in Milton Keynes and Stevenage.
- Benefits: Enjoy flexible working hours, mileage reimbursement, and a competitive pay rate of £26.13 per hour.
- Why this job: Join a dynamic team where your problem-solving skills can make a real impact on communities.
- Qualifications: You need a driving licence, strong communication skills, and experience in housing or related fields.
- Other info: Work Monday to Friday, 9am to 5pm, with opportunities for personal growth and development.
Rocasa Consulting are looking to recruit an experienced Housing Officer to cover Milton Keynes and Stevenage. You must have a driving licence and access to a car, with all mileage paid from your home address. The position pays £26.13 per hour via Umbrella. Working hours are 9am - 5.00pm, 35 hours per week, Monday to Friday.
- Excellent customer service delivery, demonstrating good communication and relationship building skills.
- Highly self-motivated with the ability to plan and work effectively without high levels of supervision.
- Ability to work ‘on the go’ using mobile technology.
- Strong resource and time management, and the ability to prioritise, delivering value for money.
- Experience of working in a climate of legislative and organisational change.
- Proven problem-solving and decision-making skills.
- Resilient and able to deal with challenging situations and deliver sustainable outcomes.
- Comfortable analysing data and drawing conclusions.
- Ability to work with IT systems on the go.
- Knowledge of fire safety and estate inspections.
Housing Officer employer: Rocasa Consulting
Contact Detail:
Rocasa Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with the local housing regulations and policies in Milton Keynes and Stevenage. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully resolved issues in previous roles. Be ready to discuss specific situations where your communication and relationship-building skills made a difference.
✨Tip Number 3
Highlight your ability to work independently and manage your time effectively. Prepare to discuss how you've successfully planned and executed tasks without constant supervision, as this is crucial for the Housing Officer role.
✨Tip Number 4
Brush up on your data analysis skills, especially in relation to housing metrics. Being able to analyse data and draw conclusions will be key in demonstrating your problem-solving abilities during the interview process.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Housing Officer role. Emphasise your customer service delivery, problem-solving abilities, and any experience with legislative changes.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for applying. Mention specific examples of how you've demonstrated excellent communication and relationship-building skills in previous roles.
Highlight Technical Skills: Since the role requires working with mobile technology and IT systems, be sure to mention your proficiency with these tools. Provide examples of how you've effectively used technology in past positions.
Showcase Resilience: In your application, include instances where you've successfully navigated challenging situations. This will demonstrate your resilience and ability to deliver sustainable outcomes, which is crucial for this role.
How to prepare for a job interview at Rocasa Consulting
✨Showcase Your Customer Service Skills
As a Housing Officer, excellent customer service is key. Prepare examples of how you've effectively communicated and built relationships with clients in the past. This will demonstrate your ability to handle various situations with professionalism.
✨Demonstrate Self-Motivation
Highlight your ability to work independently and manage your time effectively. Share specific instances where you successfully planned and executed tasks without needing constant supervision, showcasing your self-motivation.
✨Familiarise Yourself with Mobile Technology
Since the role requires working 'on the go', be ready to discuss your experience with mobile technology. Mention any relevant tools or apps you've used to manage your workload and how they helped you stay organised.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of challenging situations you've faced in previous roles and how you resolved them. Be prepared to explain your thought process and the outcomes of your decisions.