Manager-Account Manager

Manager-Account Manager

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage projects, budgets, and client relationships while ensuring high-quality delivery.
  • Company: Join Digital Natives, a vibrant social-first creative agency in East London.
  • Benefits: Enjoy flexible working, 25 days leave, private medical insurance, and wellness perks.
  • Why this job: Be part of a dynamic team creating impactful campaigns for global brands in a fun environment.
  • Qualifications: Strong communication skills, project management experience, and a passion for social media are essential.
  • Other info: Participate in regular team socials and development programmes to enhance your skills.

The predicted salary is between 28800 - 43200 £ per year.

Digital Natives is a Social-First Creative Agency based in East London. Our rapidly growing tribe works together to create best-in-class social campaigns for global brands, covering beauty, food & beverage and consumer goods.

The role of Account Manager is a mid-level position in our Account Management team. Reporting into a Business Director, you will work alongside other members of the team on a range of projects and client accounts within our portfolio.

In this role you’ll be responsible for the smooth delivery of projects - from briefing designers, copywriters and content creators, to understanding and creating budgets and timelines. You will help to build strategic plans, co-ordinate the resources needed to deliver creative work, ensure projects stay within budget, and balance the expectations of clients with the execution of our work.

It will be your job to uncover and understand what makes our clients tick, and begin learning how to develop and grow accounts.

  • Manage the smooth delivery of projects, retainers and work within the agency
  • Ensuring projects are delivered within budget, according to timeline, and to a high standard.
  • Liaise with and manage creative, strategy, and production teams on a day-to-day basis, acting as the bridge between departments and driving campaigns and projects forward
  • Collaborate with the finance dept, sharing weekly finance updates and monitoring budget spend
  • Providing exceptional customer service to our clients, and acting as an ambassador for Digital Natives

A keen interest in social media, marketing, and understanding of digital and social platforms.

  • A proactive approach and excellent organisational skills in managing projects
  • Ability to multi-task and manage a number of projects simultaneously
  • Exceptional verbal and written communication and presentation skills - you will be the go-to person on your accounts
  • A quick, creative thinker with attention to detail within a fast-paced environment
  • Strong analytical and creative problem-solving skills
  • Ability to work on multiple projects simultaneously

Flexible working (2 days remote, 3 in office)

  • 25 days annual leave + an additional personal day of leave each year
  • External & internal dedicated training & development programmes
  • Summer Friday early finish hours
  • Private Medical Insurance & wellbeing perks through Vitality
  • Cycle to work scheme
  • Regular team socials & a calendar of activities to support your wellbeing

Manager-Account Manager employer: Digital Natives

Digital Natives is an exceptional employer, offering a vibrant work culture in the heart of East London that fosters creativity and collaboration. With flexible working arrangements, generous annual leave, and dedicated training programmes, employees are empowered to grow and thrive in their careers while enjoying a healthy work-life balance. The agency's commitment to employee wellbeing, alongside regular team socials, makes it a truly rewarding place to work for those passionate about social media and creative campaigns.
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Contact Detail:

Digital Natives Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Manager-Account Manager

✨Tip Number 1

Familiarise yourself with the latest trends in social media and digital marketing. Being well-versed in current strategies will not only help you during interviews but also demonstrate your passion for the industry.

✨Tip Number 2

Network with professionals in the creative agency space, especially those who work in account management. Attend industry events or join relevant online communities to make connections that could lead to referrals.

✨Tip Number 3

Prepare to discuss specific projects you've managed in the past. Highlight your organisational skills and how you successfully balanced client expectations with project delivery, as this is crucial for the role.

✨Tip Number 4

Showcase your problem-solving abilities by preparing examples of challenges you've faced in previous roles and how you overcame them. This will illustrate your analytical skills and creativity, which are key for an Account Manager.

We think you need these skills to ace Manager-Account Manager

Project Management
Budget Management
Client Relationship Management
Communication Skills
Organisational Skills
Creative Problem-Solving
Attention to Detail
Multi-tasking
Team Collaboration
Social Media Knowledge
Marketing Understanding
Presentation Skills
Analytical Skills
Proactive Approach

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in account management, project delivery, and client relations. Use specific examples that demonstrate your ability to manage budgets and timelines effectively.

Craft a Compelling Cover Letter: In your cover letter, express your passion for social media and marketing. Mention how your skills align with the responsibilities of the Account Manager role at Digital Natives, and provide examples of successful projects you've managed.

Showcase Communication Skills: Since exceptional verbal and written communication is crucial for this role, ensure your application reflects your ability to communicate clearly and effectively. Consider including a brief example of a successful presentation or client interaction.

Highlight Problem-Solving Abilities: Demonstrate your analytical and creative problem-solving skills by including a specific instance where you successfully navigated a challenge in a previous role. This will show your potential employer that you can think on your feet and deliver results.

How to prepare for a job interview at Digital Natives

✨Showcase Your Project Management Skills

As an Account Manager, you'll need to demonstrate your ability to manage multiple projects simultaneously. Be prepared to discuss specific examples of how you've successfully delivered projects on time and within budget in the past.

✨Understand the Client's Needs

Research the agency's clients and their industries before the interview. Show that you understand what makes them tick and be ready to discuss how you would approach building and growing these accounts.

✨Highlight Your Communication Skills

Exceptional verbal and written communication is key for this role. Prepare to share examples of how you've effectively communicated with clients and team members, and how you've resolved any conflicts or challenges.

✨Demonstrate Your Passion for Social Media

Since this role is within a social-first creative agency, express your keen interest in social media and marketing. Share insights on current trends and how they could impact the agency's campaigns, showing that you're proactive and engaged in the industry.

Manager-Account Manager
Digital Natives
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  • Manager-Account Manager

    London
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-03-28

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    Digital Natives

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