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For Companies At a Glance
- Tasks: Manage appeals and reviews for housing applications and benefits.
- Company: Join a dedicated team focused on supporting vulnerable households.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Make a real impact in people's lives while developing your legal and analytical skills.
- Qualifications: Knowledge of housing legislation and strong communication skills are essential.
- Other info: Ideal for those passionate about social justice and community support.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a dedicated Appeals and Reviews Officer to manage statutory review and appeal processes related to Homelessness applications, Housing Benefit, Council Tax Reduction, and Housing Register applications. The role requires strong analytical skills, legal knowledge, and the ability to provide a customer-focused service, particularly to vulnerable households.
Key Responsibilities
- Investigate and respond to appeals and reviews within legislative timescales.
- Work closely with Legal Services to minimise legal challenges.
- Represent the Council in County and High Court proceedings.
- Ensure compliance with relevant legislation, case law, and policies.
- Prepare and present cases to HM Courts and Tribunals Service.
- Liaise with internal departments and external agencies to provide a holistic service.
- Maintain accurate records and produce management reports.
- Identify and mitigate risks related to fraud and compliance.
Person Specification
- Extensive knowledge of at least one of the following:
- Homelessness assessments and reviews under Part 7 of the Housing Act 1996.
- Housing Benefit and Council Tax Reduction legislation.
- Housing allocation under Part 6 of the Housing Act 1996.
Housing Appeals and Review Officer employer: Novax Recruitment
Contact Detail:
Novax Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Appeals and Review Officer
✨Tip Number 1
Familiarise yourself with the relevant legislation, particularly the Housing Act 1996. Understanding the nuances of homelessness assessments and housing allocations will give you a solid foundation to discuss during interviews.
✨Tip Number 2
Brush up on your analytical skills by reviewing case studies related to housing appeals. Being able to demonstrate your ability to analyse complex situations and provide solutions will set you apart from other candidates.
✨Tip Number 3
Practice your presentation skills, as you'll need to present cases effectively in court. Consider joining a local public speaking group or participating in mock trials to build your confidence.
✨Tip Number 4
Network with professionals in the housing sector. Attend relevant workshops or seminars to meet people who can provide insights into the role and potentially refer you to opportunities at StudySmarter.
We think you need these skills to ace Housing Appeals and Review Officer
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Housing Appeals and Review Officer. Highlight your understanding of homelessness assessments, Housing Benefit, and relevant legislation in your application.
Tailor Your CV: Ensure your CV reflects your experience in handling legal disputes, casework, and your knowledge of housing law. Use specific examples to demonstrate your analytical skills and customer-focused service.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your motivation for applying and how your skills align with the job requirements. Mention your ability to interpret legislation and present persuasive arguments.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or inconsistencies. A well-presented application shows attention to detail, which is crucial for this role.
How to prepare for a job interview at Novax Recruitment
✨Know Your Legislation
Familiarise yourself with the relevant legislation, particularly the Housing Act 1996. Be prepared to discuss how you would apply this knowledge in real-life scenarios, as it will demonstrate your understanding of the role's requirements.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical abilities, especially in relation to case reviews and appeals. Discuss specific instances where you've successfully navigated complex cases or legal disputes, showcasing your problem-solving skills.
✨Emphasise Customer Focus
Since the role involves working with vulnerable households, be ready to talk about your experience in providing customer-focused services. Share stories that illustrate your empathy and ability to communicate effectively with diverse groups.
✨Practice Your Presentation Skills
As you'll need to present cases to courts and tribunals, practice articulating your arguments clearly and persuasively. Consider conducting mock presentations to build confidence and refine your delivery style.
