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- Tasks: Manage parking permits, handle queries, and maintain the Parking Control system.
- Company: Join a dynamic Transport Department focused on delivering top-notch services.
- Benefits: Enjoy a collaborative work environment with opportunities for skill development.
- Why this job: Be part of a team that values quality service and sustainability in transport.
- Qualifications: Strong communication skills and a knack for administration are essential.
- Other info: Ideal for those looking to gain experience in transport management.
The predicted salary is between 28800 - 43200 £ per year.
The post holder will work closely with the Transport Department to ensure the delivery of a high-quality service. This will require the utilisation of good administrative, communication and interpersonal skills. Follow Car Parking Policies dealing with queries from both staff and visitors, via phone, email, face to face and over the intercom system. Operate and maintain Parking Control system, including system updates and backups. The post holder will process all parking permit applications, cancellations and Ticket issuing. Ensuring the database is accurate and up to date at all times. The Transport department encompasses the following: Car Parking, Pool fleet, courier service, the management of logbooks for lease vehicles managed by the department along with the collating of data to inform the annual sustainability report. The post holder will have knowledge across all these areas to ensure the departments provision of a high-quality service to users Identify and anticipate changing
Transport Officer employer: NHS
Contact Detail:
NHS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Officer
✨Tip Number 1
Familiarize yourself with the specific Car Parking Policies and procedures. Understanding these policies will not only help you answer queries effectively but also demonstrate your commitment to providing a high-quality service.
✨Tip Number 2
Brush up on your administrative skills, especially in database management. Being able to maintain an accurate and up-to-date database is crucial for this role, so showing that you have experience or knowledge in this area can set you apart.
✨Tip Number 3
Enhance your communication skills by practicing how to handle queries from different stakeholders. Whether it's via phone, email, or face-to-face, being able to communicate clearly and effectively will be key in this position.
✨Tip Number 4
Gain a basic understanding of sustainability practices related to transport services. This knowledge will not only help you in collating data for the annual sustainability report but also show your proactive approach to the department's goals.
We think you need these skills to ace Transport Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Transport Officer position. Highlight the key responsibilities and required skills, such as administrative, communication, and interpersonal skills, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in transport management, customer service, or administrative roles. Provide specific examples of how you've successfully handled similar tasks, like managing databases or processing applications.
Showcase Communication Skills: Since the role requires strong communication skills, include examples in your application that demonstrate your ability to interact effectively with staff and visitors. Mention any experience dealing with queries via phone, email, or face-to-face interactions.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Transport Officer role.
How to prepare for a job interview at NHS
✨Show Your Communication Skills
Since the role requires strong communication abilities, be prepared to demonstrate how you've effectively handled queries in the past. Share specific examples of your experience dealing with customers or colleagues through various channels like phone, email, and face-to-face interactions.
✨Highlight Your Administrative Experience
The position involves a lot of administrative tasks, so make sure to discuss your previous roles that required similar skills. Talk about your experience with managing databases, processing applications, and maintaining accurate records to show you can handle the responsibilities.
✨Familiarize Yourself with Parking Policies
Understanding car parking policies is crucial for this role. Before the interview, take some time to research common parking regulations and policies. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Demonstrate Your Problem-Solving Skills
The Transport Officer will need to anticipate and address issues proactively. Prepare to discuss situations where you've identified problems and implemented solutions, especially in a transport or administrative context. This will illustrate your ability to contribute to a high-quality service.
