Capacity & Flow Business Manager
Capacity & Flow Business Manager

Capacity & Flow Business Manager

Maghull Full-Time 43200 - 72000 £ / year (est.)
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At a Glance

  • Tasks: Lead projects to optimize service user flow and manage capacity in integrated care pathways.
  • Company: Join Mersey Care NHS Foundation Trust, dedicated to providing high-quality health services.
  • Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
  • Why this job: Make a real impact in healthcare while working with key stakeholders and complex cases.
  • Qualifications: Degree in business or health management and Prince II qualification required.
  • Other info: Located at Maghull Health Park, this role is perfect for those passionate about forensic services.

The predicted salary is between 43200 - 72000 £ per year.

Project manage the development of capacity and flow within the Division. Beresponsible for the flow of service users through the integrated care pathway system and develop mechanisms for ensuring that the capacity available within the service is managed effectively.

The successful applicant will have extensive operational experience of Medium/Low and/or High secure referrals and an understanding of the complexities and legal challenges that may arise. The successful candidate will have experience of working with NHS Commissioners to ensure standards and compliance metrics are reported accurately and achieved, with the skills escalate in a timely and effective way.

The successful candidate will evidence sound decision-making ability, be highly responsive, flexible and able to meet the needs of secure clinical services. You will have the ability to engage key stakeholders including HMP services and the Ministry of Justice. The successful candidate will have good inter-personal skills, lead by example, and have the ability to deal with complex cases.

The successful candidate will be educated to degree level in business or health management and hold a Prince II qualification, in addition to having extensive experience of working in forensic services.

Maghull Health Park

Maghull

L31 1HW, https://www.merseycare.nhs.uk/ (Opens in a new tab), kimberley.seed2@merseycare.nhs.uk

01514724547

Capacity & Flow Business Manager employer: Mersey Care NHS FT

At Mersey Care NHS Foundation Trust, we pride ourselves on being an exceptional employer that values the contributions of our staff. Located in the vibrant Maghull Health Park, we offer a supportive work culture that fosters professional growth and development, ensuring our employees have access to ongoing training and career advancement opportunities. With a commitment to excellence in patient care and a collaborative environment, we empower our Capacity & Flow Business Managers to make impactful decisions while working alongside dedicated professionals in the field of forensic services.
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Contact Detail:

Mersey Care NHS FT Recruiting Team

+441514724547

kimberley.seed2@merseycare.nhs.uk

StudySmarter Expert Advice 🤫

We think this is how you could land Capacity & Flow Business Manager

✨Tip Number 1

Familiarize yourself with the integrated care pathway system used in the NHS. Understanding how service users flow through this system will help you demonstrate your knowledge during the interview.

✨Tip Number 2

Network with professionals who have experience in forensic services and NHS commissioning. Engaging with these stakeholders can provide you with insights and potentially valuable connections that may help you in the application process.

✨Tip Number 3

Prepare to discuss specific examples of how you've managed capacity and flow in previous roles. Highlighting your operational experience with Medium/Low and/or High secure referrals will set you apart from other candidates.

✨Tip Number 4

Stay updated on current legal challenges and compliance metrics related to forensic services. Being knowledgeable about these topics will show your commitment to the role and your ability to navigate complex situations.

We think you need these skills to ace Capacity & Flow Business Manager

Project Management
Operational Experience in Forensic Services
Understanding of NHS Compliance Standards
Stakeholder Engagement
Decision-Making Skills
Flexibility and Responsiveness
Capacity Management
Flow Management
Inter-Personal Skills
Ability to Handle Complex Cases
Knowledge of Integrated Care Pathways
Prince II Qualification
Experience with NHS Commissioners
Legal Knowledge in Healthcare

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Capacity & Flow Business Manager position. Understand the key responsibilities and required qualifications, especially the importance of operational experience in secure referrals and working with NHS Commissioners.

Highlight Relevant Experience: In your application, emphasize your operational experience in forensic services and any relevant qualifications such as Prince II. Provide specific examples of how you've managed capacity and flow in previous roles.

Showcase Decision-Making Skills: Demonstrate your sound decision-making ability by including examples of complex cases you've handled. Highlight your responsiveness and flexibility in meeting the needs of secure clinical services.

Engage Stakeholders: Illustrate your ability to engage with key stakeholders, including HMP services and the Ministry of Justice. Mention any successful collaborations or communications that showcase your interpersonal skills.

How to prepare for a job interview at Mersey Care NHS FT

✨Showcase Your Project Management Skills

Be prepared to discuss specific projects you've managed, particularly those related to capacity and flow. Highlight your experience with integrated care pathways and how you've successfully navigated challenges in previous roles.

✨Demonstrate Your Understanding of Legal Complexities

Since the role involves dealing with legal challenges, be ready to talk about your knowledge of the legal frameworks surrounding secure services. Provide examples of how you've handled complex cases and ensured compliance with regulations.

✨Engage with Stakeholders

Prepare to discuss your experience working with NHS Commissioners and other key stakeholders. Share examples of how you've effectively communicated and collaborated with these groups to achieve service standards and compliance metrics.

✨Highlight Your Decision-Making Abilities

The interviewers will be looking for evidence of your sound decision-making skills. Be ready to provide scenarios where you had to make tough decisions quickly and how those decisions positively impacted service delivery.

Capacity & Flow Business Manager
Mersey Care NHS FT Apply now
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  • Capacity & Flow Business Manager

    Maghull
    Full-Time
    43200 - 72000 £ / year (est.)
    Apply now

    Application deadline: 2026-12-13

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    Mersey Care NHS FT

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