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- Tasks: Join us as a Customer Team Member, assisting customers and supporting store operations.
- Company: SPAR is a leading convenience retailer in the UK, with a rich history since 1917.
- Benefits: Enjoy flexible hours, generous discounts, and a supportive work environment with excellent training.
- Why this job: Be part of a vibrant team, enhance your skills, and make a real impact on customer experiences.
- Qualifications: Previous retail experience is preferred but not essential; enthusiasm and teamwork are key!
- Other info: We promote inclusivity and offer guaranteed interviews for candidates with disabilities.
Location: Llanidloes
Salary: Up to £12.21 p/hr (depending on age)
Hours: Min of 16 p/w - possibly more hours when the store needs. Various shifts available between 7am - 11pm including weekends.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Llanidloes, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through Brilliant Basics, Moments of Wow, Food for later and Food for now!
Key Tasks/Responsibilities:
- Customer Service: Greeting customers in a friendly and welcoming manner. Answering customer inquiries about products and services and assisting customers in finding the items they need. Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service. Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Llanidloes SPAR store.
- Store Operations: Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates. Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time. Adhering to all company policies and procedures and processes.
Key Skills/Knowledge:
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a Challenge 25 policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
What’s in it for you?
- Excellent benefits package including: Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding Training & Development.
- Gain hands-on experience in a high volume, fast paced convenience store.
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
- Early access to your pay through EarlyPay.
- 24/7 access to your payslips and Rotas via HR/Payroll portal.
- Wellbeing support - access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme - NEST pension scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- Extra Holidays - Purchase Scheme.
- Cycle to work - Bicycle purchase scheme.
- Long Service Awards.
A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our forward-thinking family-owned business began life in 1917 as a counter-service grocery store and has grown from these humble beginnings into a company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion. As one of the largest convenience retailers in the UK, we are always looking for innovative ways to create a point of difference. Food and drink have always been our lifeblood, and today our business has multiple divisions specialising in retail, food service and wholesale distribution.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
You may have experience in the following roles: Retail Assistant, Sales Assistant, Store Associate, Convenience Store Assistant, Retail Customer Service Assistant, Supermarket Assistant, Grocery Store Assistant, Shop Assistant, Store Clerk, Checkout Assistant, Retail Team Member, Store Operative, Customer Service Representative (Retail), Retail Cashier, etc.
Customer Team Member in Llanidloes employer: AF Blakemore - Retail
Contact Detail:
AF Blakemore - Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Llanidloes
✨Tip Number 1
Familiarise yourself with the SPAR brand and its values. Understanding what makes SPAR unique will help you connect with the team and demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's volunteering or part-time work, showcasing your ability to provide excellent service will make you stand out as a candidate.
✨Tip Number 3
Be prepared to discuss your experience with teamwork and how you've contributed to a positive work environment. SPAR values collaboration, so sharing specific examples will highlight your fit for the role.
✨Tip Number 4
Show your flexibility regarding working hours. Since the role requires various shifts, expressing your willingness to work weekends and evenings can make you a more attractive candidate.
We think you need these skills to ace Customer Team Member in Llanidloes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Use specific examples from previous roles that demonstrate your ability to greet customers, handle transactions, and maintain a clean store environment.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the Customer Team Member role. Mention your understanding of the importance of customer service and how you can contribute to creating a positive shopping experience at SPAR Llanidloes.
Highlight Relevant Skills: In your application, emphasise skills such as attention to detail, teamwork, and cash handling experience. If you have knowledge of retail legislation or experience with upselling, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which are key traits for a Customer Team Member.
How to prepare for a job interview at AF Blakemore - Retail
✨Show Your Customer Service Skills
As a Customer Team Member, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've successfully assisted customers in the past, whether it's resolving an issue or providing product recommendations.
✨Demonstrate Teamwork and Independence
This role requires both teamwork and the ability to work independently. Highlight experiences where you've collaborated with others to achieve a goal, as well as times when you took initiative on your own.
✨Familiarise Yourself with SPAR's Values
Understanding SPAR's commitment to customer service and community involvement can set you apart. Research their values and be ready to discuss how you can contribute to creating a positive shopping experience.
✨Prepare for Common Retail Scenarios
Think about common retail situations, such as handling difficult customers or managing stock levels. Prepare responses that showcase your problem-solving skills and ability to maintain a positive attitude under pressure.
