Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and elevate retail operations across global boutiques, ensuring seamless luxury experiences.
- Company: Join a globally renowned luxury fashion house celebrated for its distinctive design and craftsmanship.
- Benefits: Enjoy 4 days in the office and 2 days working from home, plus corporate perks.
- Why this job: Shape operations in a growing store portfolio and partner with retail leadership for excellence.
- Qualifications: Experience in retail operations, ideally within luxury fashion, with strong problem-solving skills.
- Other info: Be part of a brand with serious momentum and make a real impact on global retail.
The predicted salary is between 43200 - 72000 £ per year.
Neon Search is delighted to be partnering with a globally renowned luxury fashion house based in London – a brand celebrated for its distinctive design, exceptional craftsmanship, and strong retail presence worldwide. As the brand continues to scale, they’re now looking for an experienced Retail Operations Manager to lead and elevate store operations across their global retail network. This is a key role bridging head office and stores – ensuring retail teams have the tools, processes, and support to deliver a seamless luxury experience. You’ll own everything from store procedures and reporting to stock management, POS systems, and training support. It’s a brilliant opportunity to shape operations across a growing store portfolio and be a true partner to retail leadership.
Responsibilities
- Oversee day-to-day retail operations across global boutiques and retail partners
- Implement and streamline processes, policies and SOPs to support store excellence
- Manage POS systems, stock operations, store reporting and compliance
- Act as the key liaison between HQ and retail teams, ensuring strong communication and alignment
- Lead store opening and refit operations – from planning to execution
- Partner with VM, Buying, Finance, IT and HR to support all aspects of retail performance
- Support training, onboarding, and retail tools to drive service and consistency
About You
- Experience in a retail operations role, ideally within luxury or premium fashion
- Strong understanding of store systems, stock control, and operational best practice
- Confident working in a fast-paced, scaling retail environment with global exposure
- A natural problem solver with strong attention to detail and a proactive mindset
- Collaborative, structured and passionate about delivering retail excellence
4 Days in the office and 2 WFH. This is a fantastic opportunity to join a brand with serious momentum and play a key role in delivering operational excellence across their global store network. To apply or learn more, reach out to the team at Neon Search.
Retail Operations Manager employer: NEON SEARCH
Contact Detail:
NEON SEARCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Manager
✨Tip Number 1
Familiarise yourself with the luxury fashion market and the specific brand's ethos. Understanding their unique selling points and operational challenges will help you demonstrate your passion and knowledge during interviews.
✨Tip Number 2
Network with professionals in the luxury retail sector. Attend industry events or connect with current employees on platforms like LinkedIn to gain insights into the company culture and expectations for the Retail Operations Manager role.
✨Tip Number 3
Prepare to discuss your experience with POS systems and stock management in detail. Be ready to share specific examples of how you've improved processes or solved problems in previous roles, as this will showcase your expertise.
✨Tip Number 4
Research the latest trends in retail operations, especially in luxury fashion. Being able to speak about innovative practices or technologies that could enhance store performance will set you apart from other candidates.
We think you need these skills to ace Retail Operations Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Retail Operations Manager position. Tailor your application to highlight relevant experience in retail operations, especially within luxury or premium fashion.
Craft a Compelling CV: Your CV should clearly showcase your experience in retail operations, focusing on achievements that demonstrate your ability to manage POS systems, stock control, and operational best practices. Use quantifiable results where possible to illustrate your impact.
Write a Tailored Cover Letter: In your cover letter, express your passion for luxury retail and your understanding of the brand's values. Highlight specific experiences that align with the job description, such as leading store openings or implementing processes that enhance operational excellence.
Proofread and Edit: Before submitting your application, take the time to proofread your documents. Check for any spelling or grammatical errors, and ensure that your application is polished and professional. A well-presented application reflects your attention to detail.
How to prepare for a job interview at NEON SEARCH
✨Showcase Your Retail Experience
Make sure to highlight your previous experience in retail operations, especially within luxury or premium fashion. Be prepared to discuss specific examples of how you've improved store processes or managed stock effectively.
✨Demonstrate Problem-Solving Skills
As a Retail Operations Manager, you'll need to be a natural problem solver. Prepare to share instances where you've tackled challenges in a fast-paced environment and how your proactive mindset led to successful outcomes.
✨Understand the Brand's Values
Research the luxury fashion house thoroughly. Understand their brand values, distinctive design elements, and what sets them apart in the market. This knowledge will help you align your answers with their expectations during the interview.
✨Prepare for Collaboration Questions
Since the role involves working closely with various departments, be ready to discuss your collaborative experiences. Think of examples where you've partnered with teams like VM, Buying, or HR to enhance retail performance.
