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For Companies At a Glance
- Tasks: Join us as a Field Service Engineer, fixing and maintaining material handling equipment on-site.
- Company: Be part of a reputable company with over 20 years in the materials handling industry.
- Benefits: Enjoy a competitive salary, overtime, bonuses, and a company van.
- Why this job: This role offers hands-on experience, customer interaction, and full training in a supportive environment.
- Qualifications: No specific experience needed; just a passion for technical work and problem-solving skills.
- Other info: Ideal for those located in or around South England, with opportunities for growth.
The predicted salary is between 28000 - 35000 £ per year.
The COMPANY
Our well-established Client has over 20 years of experience. They have earned a deserved reputation for the quality of both their products and service for the handling industry. They offer a myriad of solutions, but their core products include Manual Pallet Trucks, Electric Pallet Trucks/Stackers/Pickers, Aluminium Sack Trucks, etc. They pride themselves on being a one-stop-shop for their customers and in their passion and commitment to always working to the highest standards.
The ROLE
Field Service Engineer is a key role within the business responsible for on-site repairs and breakdowns of electric/manual pallet trucks, stackers, and order pickers. Ensuring customer care levels are of the highest standards and the department runs efficiently and effectively.
Key Responsibilities:
- Basic troubleshooting, installation, maintenance, and repair of equipment.
- Preventative Maintenance.
- Managing repair parts.
- Filling out customer service logs and internal service records.
- Maintaining tools and test equipment and ensuring they are properly calibrated.
Basically, the successful Field Service Engineer visits client sites to repair/maintain their range of material handling products.
The CANDIDATE
Our client is looking for a Field Service Engineer possessing the following skills and attributes:
- Previous experience of working with technical equipment.
- Ability to work in a technical environment - an understanding of parts.
- Working to high levels of customer service.
- Experience of working with people.
- Excellent problem-solving and critical analysis skills with attention to detail.
- Take pride in the work you do.
- Full driving licence.
Experience of repairing manual handling equipment, although advantageous, is not required as full training will be given to the right technically adroit person.
SALARY: £32,000 - £35,000 + Overtime + Quarterly Bonus + Annual Bonus + Company Van
LOCATION: South
Good locations for this role include; Crawley, East Grinstead, Reigate, Dorking, Haywards Heath, Burgess Hill, Southwater, Uckfield, Guildford, Brighton.
CONTRACT: Permanent
Field Service Engineer - Mechanical employer: Mana Resourcing
Contact Detail:
Mana Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Mechanical
✨Tip Number 1
Familiarise yourself with the specific equipment mentioned in the job description, such as electric/manual pallet trucks and stackers. Understanding their functionality and common issues will help you stand out during interviews.
✨Tip Number 2
Highlight any previous experience you have in technical roles or with similar machinery. Even if you haven't worked directly with manual handling equipment, showcasing your technical skills can demonstrate your ability to learn quickly.
✨Tip Number 3
Prepare to discuss your customer service experience. Since this role emphasises high levels of customer care, think of examples where you've successfully resolved customer issues or improved service quality.
✨Tip Number 4
Research the company’s reputation and values. Being able to articulate why you want to work for them and how you align with their commitment to quality will show your genuine interest in the position.
We think you need these skills to ace Field Service Engineer - Mechanical
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with technical equipment and customer service. Emphasise any previous roles that involved troubleshooting, maintenance, or repair of machinery.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Field Service Engineer role. Mention specific skills that align with the job description, such as problem-solving abilities and attention to detail.
Showcase Relevant Experience: If you have experience in a similar role or industry, be sure to include it. Even if you haven't worked directly with manual handling equipment, highlight transferable skills that demonstrate your technical aptitude.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mana Resourcing
✨Show Your Technical Knowledge
Make sure to brush up on your understanding of mechanical systems and troubleshooting techniques. Be prepared to discuss any relevant experience you have with technical equipment, as this will demonstrate your capability to handle the role effectively.
✨Emphasise Customer Service Skills
Since the role involves direct interaction with clients, highlight your previous experiences in customer service. Share examples of how you've successfully resolved issues or maintained high standards of service in past roles.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've encountered technical challenges and how you approached solving them. This will showcase your critical analysis skills and attention to detail, which are crucial for a Field Service Engineer.
✨Ask Insightful Questions
At the end of the interview, don't hesitate to ask questions about the company's products, training processes, or team dynamics. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
