Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage properties and build communities while addressing tenant issues and ensuring safety.
- Company: Join a respected housing provider dedicated to improving residents' lives.
- Benefits: Enjoy flexible hybrid working options and competitive pay rates.
- Why this job: Make a real impact in the community and develop valuable skills in a supportive team.
- Qualifications: Experience in social housing, strong communication skills, and a full UK driving licence required.
- Other info: This is a temporary 6-month contract with opportunities for part-time work.
Are you a housing professional ready to step into a fast-paced, high-impact role? We are looking for an experienced Neighbourhood Officer to join a respected housing provider on a 6-month contract, managing a diverse portfolio and making a real difference to residents’ lives.
Key Details:
- Contract Duration: 6 months
- Pay Rate: £14 - £16.80 per hour PAYE
- Patch Locations: Reigate, Dorking, Banstead, Horley
- Portfolio Size: Managing approximately 400-600 properties
- Flexible Working: Hybrid model with part-time options available
The Role:
This isn’t just about overseeing properties - it is about building communities and ensuring residents feel safe, secure, and supported. As a Neighbourhood Officer, you will be the go-to person, handling everything from tenancy compliance to anti-social behaviour interventions. Expect a mix of problem-solving, collaboration, and hands-on estate management as you will be responsible for:
- Handling tenancy management issues such as property neglect, unauthorised alterations, and overcrowding
- Investigating and addressing neighbour disputes, low-level anti-social behaviour & tenancy fraud
- Conducting estate inspections, tenancy audits, and home visits
- Working with key partners, including local authorities, social services & legal teams to find solutions that benefit tenants
- Managing rent queries, tenancy changes, and housing applications
- Assisting with the recovery of abandoned or misused properties
- Responding to resident queries, complaints, and safeguarding concerns
- Attending court hearings when required and liaising with legal teams
We Are Looking For Has/Is:
- Proven experience in a similar role within social housing or local government
- Strong tenancy management and anti-social behaviour resolution experience
- A confident communicator who can liaise effectively with residents, stakeholders, and partner agencies
- Highly organised, proactive, and able to manage complex caseloads independently
- Solid knowledge of housing legislation & welfare reform
- Proficiency in IT & housing management systems
- A full UK driving licence and access to a vehicle for site visits
Why Join Our Housing Team?
- Be part of a dedicated team committed to improving communities
- A hybrid working model with flexibility for part-time arrangements
- Opportunity to make a meaningful impact in the lives of residents
We are looking for candidates who can hit the ground running with minimal training and quickly adapt to the demands of the role. If you are interested, please send your CV, availability, and salary expectations as soon as possible.
Neighbourhood Officer employer: E Personnel Recruitment
Contact Detail:
E Personnel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Officer
✨Tip Number 1
Familiarise yourself with the specific housing legislation and welfare reforms relevant to the role. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the complexities of the position.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience as Neighbourhood Officers. Engaging in conversations can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare for situational questions by thinking of examples from your past experiences where you've successfully managed tenancy issues or resolved disputes. Being able to articulate these scenarios will showcase your problem-solving skills.
✨Tip Number 4
Research the specific areas you'll be working in, such as Reigate and Dorking. Understanding the local community dynamics and challenges can give you an edge in discussions and show your genuine interest in the role.
We think you need these skills to ace Neighbourhood Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social housing or local government. Focus on your tenancy management skills and any specific achievements that demonstrate your ability to handle anti-social behaviour and complex caseloads.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Neighbourhood Officer role. Emphasise your communication skills, problem-solving abilities, and your passion for building communities. Mention your familiarity with housing legislation and your proactive approach.
Showcase Relevant Experience: In your application, provide examples of how you've successfully managed tenancy issues, resolved disputes, or collaborated with local authorities. Use specific metrics or outcomes to illustrate your impact in previous roles.
Be Clear About Availability and Salary Expectations: When submitting your application, clearly state your availability for the role and your salary expectations. This shows that you are serious about the position and helps the employer assess your fit for the contract.
How to prepare for a job interview at E Personnel Recruitment
✨Showcase Your Experience
Be prepared to discuss your previous roles in social housing or local government. Highlight specific examples of how you've successfully managed tenancy issues or resolved anti-social behaviour, as this will demonstrate your capability for the Neighbourhood Officer position.
✨Communicate Effectively
As a Neighbourhood Officer, strong communication skills are essential. Practice articulating your thoughts clearly and confidently, especially when discussing how you would handle resident queries or collaborate with partner agencies.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your problem-solving abilities. Prepare scenarios where you've had to think on your feet to resolve disputes or manage complex caseloads, showcasing your proactive approach and organisational skills.
✨Familiarise Yourself with Housing Legislation
Brush up on relevant housing legislation and welfare reform before the interview. Being knowledgeable about these topics will not only impress your interviewers but also show that you're ready to hit the ground running in this role.
