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- Tasks: As a Phlebotomist, you'll take blood samples and ensure clients have an excellent experience.
- Company: Randox Health is a leader in clinical diagnostics, dedicated to improving health worldwide.
- Benefits: Enjoy a full-time, permanent role with flexible hours and opportunities for professional growth.
- Why this job: Join a team that empowers individuals to take control of their health with innovative technology.
- Qualifications: Previous phlebotomy experience and a certificate of competence are essential.
- Other info: Must be vaccinated against Hepatitis B and undergo a DBS check.
The predicted salary is between 28800 - 43200 £ per year.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for Phlebotomists within our clinic in Fulham in London.
At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset - moving from a model of sickness management to true preventative healthcare.
Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.
Location: 9-13 High Street, Fulham, London, SW6 5JJ.
Contract Offered: Full-time, permanent
Working Hours / Shifts: 40 hours per week contract. 6.40am to 3.20pm and 10.20am to 7pm, alternating between Monday to Friday and Tuesday to Saturday. Hours are subject to change.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
What does the Phlebotomist role involve?
- This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients.
- Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrate sensitive communication to ensure client understanding and consent.
- Maintain accurate records in PIS, uploading all relevant documentation.
- Represent the company professionally at offsite events and appointments.
- Engage in upselling and cross-selling at our private health clinic.
- Proactively drive sales and exceed targets.
- Complete company forms, specimen labelling, and laboratory test order forms accurately.
- Demonstrate high IT literacy in order to manage various software systems and daily tasks.
Essential criteria:
- Previous phlebotomy experience
- Phlebotomy certificate of competence
- Flexibility with working hours, as required by the business inclusive of evenings and weekends.
- Exemplary customer service skills and experience.
- Ability to manage existing clientele and generate new clientele at the same time.
- High level of IT literacy.
Desirable:
- Experience in a private healthcare setting.
- Proficiency in the use of Microsoft packages.
- Confidence and experience working internal / external events.
- Sales / Retail experience.
- Valid UK driving license.
How do I apply?
Click Apply on the site you are seeing this advert on; they will submit your CV to Randox for review. This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.
About Randox Health:
For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state-of-the-art Randox Health clinics, based in over 20 locations across the UK and Ireland. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available. In early 2020, Randox were one of the first to respond to the coronavirus pandemic, developing a pioneering diagnostic test for COVID-19 in just a few weeks. Our rapid COVID-19 testing service is trusted and was used by a variety of private companies and individuals, including the sports industry and in the UK Government’s National COVID-19 Testing Programme.
Contact Detail:
Randox Laboratories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Phlebotomist
✨Tip Number 1
Familiarise yourself with Randox Health's innovative diagnostic solutions and their approach to preventative healthcare. Understanding their technology and services will help you demonstrate your enthusiasm and alignment with their mission during the interview.
✨Tip Number 2
Highlight your previous phlebotomy experience and any specific techniques or technologies you've used. Be prepared to discuss how you ensure a positive client experience, as customer service is key in this role.
✨Tip Number 3
Showcase your IT literacy by mentioning any relevant software systems you've worked with, especially those related to patient information management. Being tech-savvy is crucial for managing records accurately in this position.
✨Tip Number 4
If you have experience in sales or retail, be ready to discuss how you can apply those skills to upselling and cross-selling at the clinic. This will demonstrate your ability to contribute to the business's growth while providing excellent service.
We think you need these skills to ace Phlebotomist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Phlebotomist at Randox Health. Familiarise yourself with their focus on customer experience and the importance of accurate data entry.
Tailor Your CV: Highlight your previous phlebotomy experience and any relevant certifications. Make sure to emphasise your customer service skills and IT literacy, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, express your passion for preventative healthcare and how your skills align with Randox Health's mission. Mention your flexibility with working hours and your ability to engage with clients effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is essential in the healthcare field.
How to prepare for a job interview at Randox Laboratories
✨Showcase Your Phlebotomy Skills
Be prepared to discuss your previous phlebotomy experience in detail. Highlight specific techniques you are proficient in and any challenges you've overcome in past roles. This will demonstrate your competence and confidence in handling blood samples.
✨Emphasise Customer Service
Since the role involves direct interaction with clients, it's crucial to showcase your exemplary customer service skills. Share examples of how you've ensured a positive experience for clients in previous positions, especially in stressful situations.
✨Demonstrate IT Literacy
As the role requires high IT literacy, be ready to discuss your experience with various software systems. Mention any specific Patient Information Systems (PIS) you've used and how you manage data entry efficiently.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and communication skills. Think about how you would handle difficult clients or unexpected situations during blood collection, and be ready to articulate your thought process.
