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- Tasks: Manage onsite operations, support recruitment, and ensure customer satisfaction.
- Company: Join Reed, a leader in the recruitment industry with a focus on innovation.
- Benefits: Enjoy a competitive salary, discounts, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values collaboration and continuous improvement.
- Qualifications: Previous recruitment experience is a plus; strong time management and attention to detail required.
- Other info: Work late shifts from 13:30 to 22:30, Monday to Friday.
The predicted salary is between 22000 - 30000 £ per year.
Job Type: Full-time, Permanent
Location: Midland Super Hub, Crick, Northampton
Salary: £26,500
Start Date: Immediate
Working Pattern: 13:30PM - 22:30PM, Monday - Friday (Late Shift)
Are you ready to elevate your career in the recruitment industry and make a significant impact on operational delivery? We are seeking an Onsite Planning Executive to join our team and become the driving force behind our prestigious customer’s satisfaction.
This role is pivotal in ensuring the facilitation of onsite operational delivery to our prestigious customers. You will be part of a collaborative team, striving for customer satisfaction, supporting our workforce, and acting as an ambassador for our business.
Day to Day of the role:
- Oversee shift fulfilment to meet customer Service Level Agreements.
- Manage the worker sign-in/out process and documentation.
- Support accurate and timely payroll processes for customer submissions.
- Resolve worker queries regarding pay and general issues promptly.
- Aid the recruitment team with local attraction and recruitment activities.
- Handle the induction, onboarding, and engagement of new starters.
- Provide HR support for issue management and formal case management.
- Complete necessary reporting and participate in meetings and briefings.
- Maintain training and systems records.
- Address worker attendance issues and implement follow-up actions.
- Ensure compliance with all relevant policies, processes, and systems.
- Cultivate effective relationships with team members, workers, and stakeholders.
- Proactively identify risks and propose solutions.
- Drive continuous improvement in performance, systems, and processes.
Required Skills & Qualifications:
- Previous recruitment experience in similar onsite customer-facing roles is advantageous.
- Self-motivated with strategic objective setting capabilities.
- Excellent time management and prioritisation skills.
- Dedicated to delivering service that meets customer SLAs and deadlines.
- Meticulous attention to detail and compliance adherence.
- Proficient in MS Office suite, including Outlook, Excel, Word, and Teams.
Benefits:
- Competitive salary package
- Dynamic work environment with a prestigious client base.
- Collaborative team culture that values innovation and knowledge exchange.
- Opportunities for professional growth and advancement
- Reed discount hub - giving you access to thousands of exclusive discount and cash back opportunities
- Long-service sabbaticals
- Refer-a-friend scheme
- Cycle to work scheme
Don’t wait, apply now to start your career with #Reed.
Onsite Planning Executive; Northampton - Late shift employer: Reed
Contact Detail:
Reed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Planning Executive; Northampton - Late shift
✨Tip Number 1
Familiarise yourself with the specific operational delivery processes that are crucial for the Onsite Planning Executive role. Understanding how to oversee shift fulfilment and manage worker sign-in/out processes will give you a solid foundation to discuss during your interview.
✨Tip Number 2
Network with current or former employees in similar roles to gain insights into the company culture and expectations. This can help you tailor your approach and demonstrate your understanding of the role's demands when you meet with us.
✨Tip Number 3
Prepare to showcase your problem-solving skills, especially in relation to resolving worker queries and managing attendance issues. Think of examples from your past experiences where you've successfully navigated similar challenges.
✨Tip Number 4
Highlight your proficiency in MS Office, particularly Excel, as this will be essential for reporting and documentation tasks. Consider brushing up on any advanced features that could set you apart from other candidates.
We think you need these skills to ace Onsite Planning Executive; Northampton - Late shift
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in recruitment and customer-facing roles. Emphasise skills like time management, attention to detail, and proficiency in MS Office, as these are crucial for the Onsite Planning Executive position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the recruitment industry and your understanding of operational delivery. Mention specific examples from your past experiences that demonstrate your ability to meet customer SLAs and resolve worker queries effectively.
Highlight Relevant Skills: In your application, clearly outline your strategic objective setting capabilities and any previous experience with payroll processes or HR support. This will show the employer that you possess the necessary skills for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Reed
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of the Onsite Planning Executive. Be prepared to discuss how your previous experience aligns with the requirements, especially in areas like shift fulfilment and worker management.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, be ready to provide examples of how you've successfully managed customer relationships in the past. Highlight any experiences where you resolved issues or improved customer satisfaction.
✨Demonstrate Attention to Detail
Given the meticulous nature of the role, prepare to discuss how you ensure accuracy in your work. You might want to share specific instances where your attention to detail made a significant difference in your previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think about potential challenges you might face in this role and how you would address them, particularly regarding compliance and worker attendance issues.
